Apply to the CBSA Officer Trainee (FB-02) – Developmental Program!

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Candidates who are selected from the Public Service Resourcing System (PSRS) will be given further consideration in the assessment process, and the remaining candidates may be assessed at a later date; however, applying to the job advertisement does not constitute a candidate’s participation to the selection process. The Canada Border Services Agency (CBSA) is not required to assess all candidates before closing the selection process. Please note that although the CBSA can filter applications based on the organizational priorities and operational needs listed above, the PSRS system uses random selection when pulling the applications from the inventory.

HOW TO SELF-DECLARE
1. Select the appropriate box in the Employment Equity (EE) section of your online application.
2. Select option 3 “I wish to complete the self-declaration form for Employment Equity Groups.”
3. In the next screen, select option 1 “for collection purposes to be considered for this job opportunity where belonging to one of the targeted Employment Equity groups is a condition for eligibility.”

The foundation of a career as a border services officer (BSO) with the CBSA is built on ensuring people have the right qualifications and are provided with the knowledge and training to work in an armed law enforcement environment. To become a BSO, candidates must complete all the prerequisites of the recruitment process in order to be invited to train at the Canada Border Services College.

Work environment

The CBSA values inclusivity and is committed to recruiting a diverse workforce that reflects Canada’s population. Diversity contributes to a variety of perspectives and supports a more inclusive and innovative workforce, ultimately improving the services we provide to Canadians and the public.

Border services officers (BSO) at air, land, marine, and postal ports of entry (POE) across Canada facilitate legitimate trade and travel while preventing prohibited goods and inadmissible people from entering the country.

We are united in our resolve to carry out our broad mandate, while upholding the CBSA’s values of integrity, respect, and professionalism at all times, and enforce the laws of Canada with impartiality and fairness. BSOs serve the public and are committed to treating all members of society equitably and with respect.

As a BSO, you will encounter varied situations that will challenge you in different ways while working as a representative of Canada. Join the CBSA where the possibilities are endless!

The CBSA provides intensive in-person training prior to becoming a BSO through the OITP, along with on-the-job development once you are assigned to a POE.

Following successful completion of the recruitment process, candidates must successfully complete:
OFFICER INDUCTION TRAINING PROGRAM
- Five (5) weeks of facilitated distance learning; and,
- Thirteen (13) weeks of in-residence training at the Canada Border Services College in Rigaud, Quebec.

While participating in the OITP, you will be provided a tax-free allowance of $125 per week to cover basic expenses. While attending in-residence training at the Canada Border Services College, you will be provided with accommodations (private room with individual bathroom) and meals.

OFFICER INDUCTION DEVELOPMENTAL PROGRAM
- Recruits graduate from the Canada Border Services College at the FB-02 group and level as CBSA officer trainees, receiving a salary of $69,423 to $77,302 (salary currently under review).
- CBSA officer trainees will be placed at a POE following graduation, where they will participate in an on-the-job-development phase.
- After a minimum of twelve (12) months of the on-the-job-development phase as a CBSA officer trainee (FB-02), successful officer trainees embark on their careers as BSOs with the CBSA.

Upon successful completion of the development program at an assigned POE, CBSA officer trainees are promoted to BSOs at the FB-03 group and level and the annual salary will increase to $75,100 to $89,068 (salary currently under review). Bilingual officers will receive a bilingual bonus of $800 per year should they obtain the bilingual imperative level (BBB/BBB).

Once you become a CBSA officer trainee, after only three months on the job, you will receive dental benefits, and after six months, you will receive health and pension benefits.

Intent of the process

The Gordie Howe International Bridge (GHIB) project will be the CBSA’s newest Port of Entry (POE) connecting Detroit, Michigan and Windsor, Ontario, increasing the CBSA’s capacity for trade and travel through the Windsor corridor. The CBSA is hiring qualified people to meet increased staffing requirements throughout Windsor as a result of the new POE.

The intent of this process is to establish a pool of qualified candidates who are willing to accept a posting to the Windsor POEs: Ambassador Bridge, Windsor Tunnel, and the Gordie Howe International Bridge (anticipatory).

IMPORTANT DECISION POINT
While the purpose of this job advertisement is to fill positions in the Windsor POEs: Ambassador Bridge, Windsor Tunnel, and the Gordie Howe International Bridge (anticipatory), when you apply you need to be aware that you are committing to accepting an assigned posting anywhere in Canada which may include small, remote and rural POEs. You need to fully understand and embrace the commitment you are making.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

STATEMENT OF MERIT CRITERIA

EDUCATION
A secondary school diploma or employer-approved alternative*.

Notes :
- Proof of an educational credential that is higher than the education required may be acceptable. For example, proof of a bachelor’s degree would be acceptable when a secondary school diploma is required.
- Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials website for further information, which is linked at the top of the job advertisement.
- Equivalencies granted by provincial and territorial authorities (e.g. General Education Development Certificate which is a secondary school equivalent) will be accepted.
- Candidates who meet the following criteria must always be accepted as meeting the prescribed secondary school diploma requirement for the FB Group only: (a) those who were converted on an indeterminate basis to a Border Services (FB) position; or (b) those who were appointed or deployed on an indeterminate basis to a Border Services (FB) position and already have attained a satisfactory score on the Public Service Commission approved as an alternative to a secondary school diploma; or (c) those who were appointed or deployed on an indeterminate basis to a Border Services (FB) position via an acceptable combination of education, training and/or experience.
- A satisfactory score on the Public Service Commission’s General Competency Test: Level 1 (GCT1-207) has been approved as an alternative to a secondary school diploma.

*You must be prepared to provide original documentation and/or a copy of the original at any time during the selection process, as proof that you have successfully completed/possess a secondary school diploma, employer-approved alternative, or Canadian equivalency of foreign credentials.

Degree equivalency

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS

EDUCATION
- Graduation with a minimum two-year college diploma from a recognized post-secondary institution.
- Graduation with a degree from a recognized post-secondary institution. A degree is a baccalaureate or higher level degree, as established by educational authorities.
- Graduation from a recognized post-secondary institution with a specialization in one of the following: Law, Law Enforcement, Policing, Criminology or Law and Security, or specialization in a field relevant to the position.

Degree equivalency

EXPERIENCE
- Experience working in a law enforcement environment relevant to the position.
- Recent experience* as a Student Border Services Officer (SBSO).
- Significant** Canadian Armed Forces (CAF) experience.
Note:
*Recent experience is defined as having performed the duties of an SBSO for a period of at least one full Federal Student Work Experience Program or CO-OP term within the last two years.
**Significant is defined as having been employed by the CAF for at least 3 consecutive years. Serving members and veterans may qualify. A veteran is defined as having served in the CAF and been honorably discharged.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative BBB/BBB and English Essential

Information on language requirements

COMPETENCIES
Behavioral Competencies:
- Analytical Thinking
- Client Service Orientation
- Decisiveness
- Dealing with Difficult Situations
- Effective Interactive Communication
- Judgment
- Personal Integrity
- Values and Ethics

Technical Competencies:
- Writing Skills
- Reasoning Skills

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS
- Successful completion of a physical abilities standard as established by the CBSA.*
- Successful completion of the OITP.
*You must be prepared to provide original documentation and/or a copy of the original at any time during the selection process, as proof that you have successfully completed the physical abilities standard.

Conditions of employment

- Successful completion of the Canadian Firearm Safety Course (CFSC) and the Canadian Restricted Firearm Safety Course (CRFSC) and pass the tests.*
- Possess and maintain a valid, unrestricted driver’s license that allows the holder to drive a motor vehicle in Canada.*
- Obtain and maintain an Enhanced Reliability Status plus Secret Clearance as per CBSA Security Standards.
- Possess and maintain a valid Standard First Aid Certificate from a qualified provider approved by any province or territory in Canada, and as defined in Part XVI of the Canada Occupational Health and Safety Regulations.
- Carry, use, and maintain CBSA-issued defensive equipment, in accordance with the CBSA's policies and directives. (The duties of a CBSA officer trainee will require you to carry and use a duty firearm as well as other defensive equipment such as oleoresin capsicum spray and a baton in accordance with the CBSA's policies and directives. You must meet and maintain the medical, behavioral, psychological and physical requirements and to re-certify in the use and maintenance of the duty firearm and defensive equipment).
- Work various shifts on rotation, weekends, as well as statutory holidays.
- Wear and maintain a uniform as per the CBSA Uniform Policy and Standards of Appearance.
- Work overtime as required.
- Operate a government vehicle.
- Travel as requested (in Canada, Continental USA and/or International).
- Undergo a medical examination for isolated posts.
- Obtain and maintain a Transportation Security Clearance as required.
- Accept an assigned posting anywhere in Canada.

*You must be prepared to provide original documentation and/or a copy of the original at any time during the selection process, as proof that you have successfully completed/possess the course and/or the license.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

REQUIREMENTS DURING THE SELECTION PROCESS
Successful completion of the:
- Officer Trainee Entrance Exam;
- Document Review stage (education, confirmation of status, valid and unrestricted driver’s license, and certificates demonstrating successful completion of the CFSC and CRFSC, and physical abilities standard);
- Interview;
- Psychological Assessment;
- Medical Exam;
- Enhanced Reliability Status plus Secret Clearance; and
- Possess and maintain a valid, unrestricted driver's license that allows the holder to drive a motor vehicle in Canada.

Other Information
- Candidates must meet the essential qualifications to be appointed to a position.
- A written exam and other evaluations will be administered.
- An interview will be administered.
- All information collected during the selection process including behaviour and communication, from the time of application until the end of the process, may be used to assess the candidates.
- Persons are entitled to participate in the selection process in the official language of their choice.
- Candidates must provide a valid email address as communication for this process will be conducted by email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated, as required.
- Candidates who apply to this selection process should include an email address that accepts email from unknown users and is responsible to verify all folders for correspondence, including junk/spam folders, as some email service provides may block these types of emails.
- CBSA employees, including officer trainees, must adhere to the principles outlined in the Values and Ethics for the Public Sector and the CBSA Code of Conduct.

Due to the enforcement role of the CBSA and the sensitive nature of the work that BSOs perform, candidates must be able to obtain an Enhanced Reliability Status plus Secret Clearance. The CBSA carefully assesses the integrity of new applicants with regard to security risks. We strongly encourage you to complete the Personnel Security Screening Self-Assessment Questionnaire, linked at the top of the job advertisement, which may help you determine whether pursuing a career as a CBSA officer trainee is the right career path for you.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.