HR Advisor and Senior HR Advisor, Learning and Development

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Shared Services Canada (SSC) is committed to creating a workplace that is respectful of Canada’s two official languages. The staffing of bilingual positions, with respect to supervision and the provision of common and central services, is the norm in regions designated bilingual for language-of-work purposes. SSC must ensure that it has adequate bilingual capacity to implement its mandate, while respecting the language rights of its employees and those of client departments across the country. Language training is offered to SSC employees who would like to acquire or improve skills in the other official language for developmental or career advancement purposes.

Give yourself the best chance to succeed! As the objective of this process is to assess qualifications needed for the position(s) to be staffed, let us know if you have a functional limitation/ disability, which may affect your performance. For example, contact us if you need assistance in completing and submitting your application. Should you then proceed to the next assessment stage, such as an exam or interview, we will send you an e-mail with additional information on the assessment format so that you can determine if you may require an accommodation (such as a different test format, an adaptive technology, or additional time). Assessment accommodations are designed to remove obstacles without altering the criteria being assessed to allow candidates with functional limitations to fully demonstrate their abilities.

You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

Are you a Royal Canadian Mounted Police (RCMP) civilian member currently assigned to SSC? If so, we encourage you to apply! As per the memorandum of understanding with the RCMP, please note that members assigned to SSC since December 1 2018 who accept an appointment from this process will not be required to convert to public servant status. All other members who apply, including those working with SSC through an Interchange Canada agreement, will need to convert to public servant status upon appointment. If you have questions, please send an email message to the address indicated in the Contact information section below for more information.

SSC welcomes applications from eligible Veterans and Canadian Armed Forces (CAF) members. We recognize your contribution to Canada and would like to offer you the opportunity to continue your career in an environment where multi-talented employees with diverse skills are appreciated and supported.

Work environment

Shared Services Canada (SSC) is modernizing how the Government of Canada manages its information technology (IT) infrastructure. The Department is mandated to deliver email, data centre and telecommunication services, including videoconferencing and Wi-Fi, to partner organizations.

At SSC, we are building an environment that doesn't just have jobs, but valuable long-term careers. We provide a supportive and collaborative workplace with flexible work arrangements. We promote a positive work-life balance with a commitment to workplace wellness.

SSC is dedicated to building and promoting a diverse, equitable and inclusive workforce, representative of Canadian society. All candidates who believe they are qualified are encouraged to apply, including Black, other racialized and Indigenous peoples, women, persons with disabilities and persons of the 2SLGBTQI+ community.

SSC has several networks within its Diversity community that promote equality in the workplace and help build a culture of mutual respect. The Diversity community explores ways to increase employee engagement on issues that affect the equity seeking groups. The following networks provide members with a safe place to connect, discuss common issues, exchange information and voice concerns:
- Indigenous Circle
- Black Employees Network
- Persons with Disabilities Network
- Pride Network
- Visible Minorities Network
- Women’s Network

Intent of the process

A pool of partially or fully qualified candidates will be established and may be used to staff similar positions within Shared Services Canada.

The immediate intent of this process is to staff four (4) bilingual imperative BBB/BBB and CBC/CBC positions at the PE-03 and PE-04 group and level.

The positions to staff are divided in 2 Streams:
STREAM 1 – PE-03: Human Resources Advisor
STREAM 2 – PE-04: Senior Human Resources Advisor

Positions to be filled: 4

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
Graduation with a degree from a recognized post-secondary institution with acceptable specialization in human resources management, labour or industrial relations, psychology, public or business administration, organizational development, education sciences, social sciences, sociology, or in any other field relevant to the work to be performed.

Degree equivalency

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)
Bilingual - Imperative (BBB/BBB)

Information on language requirements

EXPERIENCE - STREAM 1 ONLY: Human Resources Advisor (PE-03)

EX1. Experience providing operational services related to learning and development initiatives and activities.
EX2. Experience in conducting research, analysing information, and developing options on Learning and Development initiatives and activities.
EX3. Experience drafting Learning and Development related documents such as memos, presentations, training material, communication products, reports, and policy instruments.
EX4. Experience participating in collaboration with internal and/or external stakeholders in the development of learning products or management of learning projects.

EXPERIENCE - STREAM 2 ONLY: Senior Human Resources Advisor (PE-04)

EX1. *Significant experience providing operational services related to learning and development initiatives and activities.
EX2. Experience in researching, analyzing, developing options and providing strategic advice and guidance to clients and/or management on learning and development initiatives and activities.
EX3. *Significant experience writing Learning and Development related documents such as memos, presentations, training material, communication products, reports, and policy instruments.
EX4. Experience conducting learning needs analysis.
EX5. Experience leading a collaboration with key internal and/or external stakeholders on projects, initiatives, policies, or programs related to Learning and Development.

*Significant: *Significant means covering a period of approximately 3 years, and which has depth and breadth normally associated with full-time performance of related duties.

KNOWLEGDE
K1. Knowledge of the design and development of learning material for adults.
K2. Knowledge of the principles guiding learning needs analysis.

ABILITIES
A1. Ability to communicate effectively in writing
A2. Ability to communicate effectively orally

BEHAVIOURAL COMPETENCIES
C1 - Demonstrating integrity and respect
C2 - Thinking things through
C3 - Working effectively with others
C4 - Showing initiative and being action-oriented
C5 - Client service orientation

TECHNICAL COMPETENCIES
C6 - Business acumen

The following may be applied / assessed at a later date (may be needed for the job)

ASSETS EXPERIENCE

AEX1. Experience in one or more other HR disciplines.
AEX2. Experience managing projects.
AEX3. Experience designing, developing, and implementing adult learning activities.
AEX4. Experience in developing training related to career development.
AEX5. Experience procuring learning services from external providers.
AEX6. Experience participating in the development of HR policies, guidelines, or procedures.
AEX7. Experience in facilitation.
AEX8. Experience in leadership development.
AEX9. Experience evaluating adult learning activities and/or products.
AEX10. Experience leading coaching or learning circles.
AEX11. Experience working on Character-based Leadership learning initiatives.
AEX12. Experience conducting Learning Needs Analysis.
AEX13. Coaching certification.
AEX14. Character based leadership Practitioner Certification.
AEX15. NOVA certification.

ORGANIZATIONAL NEEDS

In support of achieving a diverse and representative workforce, selection may be limited to candidates who self-declare as a member of one or more of the following designated Employment Equity groups: Indigenous peoples, members of visible minorities including the Black community, persons with disabilities and/or women. To self-declare, please complete the EE section in your application.

SSC is committed to providing opportunities across Canada where feasible, and to increasing its regional presence.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

The Government of Canada Workplace Accessibility Passport helps federal public service employees get the tools, supports and measures they need to perform at their best and succeed in the workplace. It is a tool that allows employees to document their workplace barriers and accommodation needs. It promotes collaboration between an employee and their manager to address barriers and implement the solutions needed to ensure that employees are equipped to succeed on the job, no matter where their duties are performed. SSC is proud to be one of the first in government to offer the Accessibility Passport to its employees.

IMPORTANT NOTE
• As a volume management strategy, the following may be applied:
* Preference may be given to candidates who belong to an employment equity group.
* One or more of the asset qualifications could be used at any stage of the selection process including screening. If you meet any of the asset qualifications, please clearly demonstrate in your application how you meet them by following all instructions provided. Failure to do so may result in your application not being given further consideration.

• It is the responsibility of the person to clearly outline that they meet each of the screening criteria (i.e. Education and Experience qualifications, both essential and assets) by RESPONDING TO THE SCREENING QUESTIONS IN THE ONLINE APPLICATION. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities, rather the person must provide concrete examples that illustrate how they meet the requirement. Lack of EXAMPLES and DETAILS for the essential qualifications (education and experience) may result in the application being rejected as the assessment board will have insufficient information to determine whether or not the person meet the qualifications.

• Information gathered throughout the selection process will be used to assess your competencies including communications (i.e. application, resume, emails, etc.).

• Persons are entitled to participate in the selection process in the official language of their choice (English OR French). Persons are asked to indicate their preferred official language in their application.

• Communication for this process will be sent via email. It is the responsibility of the person to ensure accurate contact information is provided and updated as required. Person who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.