Housing Program Technical Support Advisor/Building Science Technical Project Expert

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

NRCan has transitioned to a hybrid work environment which offers employees the opportunity to telework and work from the designated work location, subject to operational requirements. This position will require an in-office presence for a minimum of two (2) days a week.

EG-05 Housing Program Technical Support Advisor
EG-06 Building Science Technical Project Expert

Duties

Stream 1 EG-05

Contributes to effective Greener Homes Division’s program delivery to clients, processes requests, answers enquiries and provides technical information to service organizations/external partners regarding homeowner files. Investigates, troubleshoots, and updates problem files, quality assurance reports and databases. Coordinates, develops and maintains problem files procedures. Manages data transfers to provincial partners to ensure timely program delivery. Provides advice and recommendations to service organizations/external partners/team members and management/technical personnel. Requires knowledge of building science, Canadian low-rise residential construction/renovation practices, and residential mechanical systems in order to respond to technical enquiries and provide advice and support for housing programs. Requires thorough knowledge of quality assurance processes, databases and applicable building standards, codes and program requirements.

Stream 2 EG-06

Provides building science expertise and technical advice for complex issues related to housing programs and energy simulation software. Planning, organizing and developing testing requirements for existing simulation software and processes. Performs research and analysis, develops and validates procedures and processes, and creates and edits technical documentation in support of development and maintenance of the EnerGuide Rating System infrastructure for low-rise housing. Requires knowledge of building science, Canadian low-rise residential construction/renovation practices, and residential mechanical systems in order to respond to technical questions and provide advice to management on development of housing programs.

Work environment

At Greener Homes Division, Office of Energy Efficiency, Natural Resources Canada, we work with all orders of government and key partners to advance energy efficiency in the residential sector.
Buildings, including our homes, account for 18% of Canada’s greenhouse gas emissions, so helping Canadians make where they live more energy-efficient supports our environmental objectives while making homes more comfortable and more affordable to maintain.

We are responsible for areas such as housing energy efficiency performance and national building codes, Energy Efficiency Regulations, technical support to our ENERGYSTAR programs; development of test standards to evaluate technologies; market transformation to achieve national greenhouse gas reduction goals, and technical support to major national initiatives such as the $2.6 billion Canada Greener Homes Grant initiative. This multi-faceted approach allows us to contribute to national and provincial/territorial energy efficiency initiatives across Canada.

JOIN US
We are looking for talented and motivated people to join our team of professionals who take pride in the work they are doing to concretely improve the lives of Canadians.

Intent of the process

The intent of this process is to staff 1 English essential position at the EG-05 level and 1 English essential position at the EG-06 level.

A pool of (fully or partially qualified) candidates may be established through this process to staff with identical or similar positions within Natural Resources Canada with various tenures, various language requirements (English Essential, French Essential, English or French Essential, or Bilingual), linguistic requirements (imperative) and profile(s) (BBB/BBB, CBC/CBC, CCC/CCC, etc.), various security requirements (Reliability status or Secret clearance), various conditions of employment and for various locations.

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
Graduation with a degree from a recognized post-secondary institution in one of the following disciplines: science; building science; architecture; mechanical engineering; civil engineering; environmental engineering; or another specialty relevant to the duties of the position; or,

An acceptable combination* of education, experience or training would also be accepted.

*Acceptable combination refers to a graduation from a recognized high school institution and at least four (4) years federal housing programs related experience.

Degree equivalency

All streams:
Significant* experience with on-site Canadian low-rise residential building construction, renovation, home inspection or energy efficiency evaluations.
Experience in using HOT2000 modelling software.

*Significant experience will be evaluated in terms of length, complexity and diversity of work experience that was a core part of the candidate’s employment and would have normally been obtained during a period of approximately four (4) years following graduation from an undergraduate program.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

EXPERIENCE
Stream 1 EG-05
Experience in providing expert technical or scientific advice to clients/partners/personnel
Experience in performing quality assurance and ensuring compliance against technical housing standards or codes
Experience in working with databases or energy simulation tools
Experience in responding to technical enquiries in plain language

Stream 2 EG-06
Significant* experience with federal housing programs or other provincial/territorial/municipal programs related to federal housing programs (e.g. uses/refers to federal codes/standards as part of the program)
Significant* experience in reviewing and assessing technical documents to ensure technical compliance with program requirements, and providing technical advice to various audiences based on research and analysis of technical material

*Experience is defined as the depth, breadth and complexity of experience normally acquired with having performed work, as part of the regular duties of the candidate, for a period of approximately two (2) years following graduation from a post-secondary institution.

*Significant experience will be evaluated in terms of length, complexity and diversity of work experience that was a core part of the candidate’s employment and would have normally been obtained during a period of approximately four (4) years following graduation from an undergraduate program.

Abilities:

All streams:
Ability to plan, organize and set work priorities while working under pressure.
Ability to work independently and as part of a team.
Ability to communicate effectively in writing.
Ability to communicate effectively orally.

Stream 2 EG-06:
Ability to analyze technical information to ensure compliance with program requirements, standards or codes and provide advice in plain language based on research and analysis.
Ability to develop and review technical content of documents/procedures/webinars and ensuring documentation requirements are met.

Personal Suitability:
All streams:
Effective interpersonal relationships
Initiative
Thoroughness
Dependability
Judgment

Knowledge:
All Streams
Knowledge of Office of Energy Efficiency (OEE) programs and technical standards in housing sector.
Knowledge of energy efficiency in Canadian low-rise residential buildings.
Knowledge of standards and codes related to housing including the National Building Code (NBC)

The following may be applied / assessed at a later date (may be needed for the job)

Stream 1 EG-05
Experience in extracting data and producing reports from databases using software such as Crystal Reports and Excel.

Stream 2 EG-06
Experience with energy efficient residential HVAC equipment or building envelope
Experience developing, reviewing, validating and/or testing technical procedures and documentation aimed at various audiences
Experience delivering courses or providing training regarding building science
Experience researching, developing and reviewing energy models
Experience in project management

Organizational Needs:
Natural Resources Canada is committed to establishing and maintaining a representative workforce. This organizational need may be identified as part of the appointment decision. In such cases, qualified candidates who self-declare as members of a visible minority group, Indigenous peoples, persons with disabilities or women could be considered in priority.

Operational Requirements:
Willingness and ability to work flexible hours including overtime.
Willingness and ability to travel occasionally.
Willingness and ability to work long hours in front of a computer.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

All applications must be submitted online through the GC Jobs website. DO NOT email, fax or mail in applications, as these will NOT be accepted.

Acknowledgment of receipts of applications will not be sent; we will only contact successful applicants when the screening process has been completed.

Applicants are required to meet the Essential Qualifications. Asset Qualifications MAY be applied at any point in the assessment process. Therefore, you are strongly encouraged to answer Asset Qualifications questions in your online application. Applicants do not need to meet any/all of the Asset Qualifications for consideration; however, possessing any/all of the Asset Qualifications may increase the likelihood of being considered for an appointment.

Random selection and/or top-down selection may be used at any time during the process to identify which applicants will be further assessed.

If you are selected for further consideration, please advise the person who will contact you of any accommodations you may require during the selection process.

Persons are entitled to participate in the appointment process in the official language of their choice.

Reference checks may be sought.

An interview may be administered.

A test may be administered.

You must provide proof of your education credentials.

Persons are entitled to participate in the appointment process in the official language(s) of their choice.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.