ADMINISTRATIVE OFFICER

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

**IMPORTANT INSTRUCTIONS TO FOLLOW**
1) With the exception of the "Ability to communicate orally and in writing", you MUST provide concrete and detailed examples to clearly demonstrate how you meet the essential criteria of education, experience and any asset education and asset experience if applicable. Your response must include HOW (concrete examples), WHEN (dates) and WHERE (location of work) you meet the essential criteria required. An online Screening Questionnaire has been created to assist you in completing this information.
2)Your application, screening questions and text questions will be used to assess the Ability to communicate effectively in writing. Your responses to the screening questions will be used as the primary source of information and your resume will only be used to validate this information. Lack of examples and details, or indicating "please refer to resume", will result in your application being rejected as the Assessment Board will have insufficient information to determine if the requirement is met.
3) You may be selected based on the complexity/ breadth and depth of the examples (i.e. projects/initiatives/activities) that you chose to include in your answers.
4) Depending on the number of applicants, ISC needs and HR plans, volume management strategies such as random selection, application of one (1) or more assets, top-down approach, and/or cut-off scores MAY be used for the purpose of managing applications/candidates. Breadth and depth of the assessed qualifications may be considered.

🎥 For tips on how to apply, check out this video:
http://www.youtube.com/watch?v=0GW7P3g9hhIl

Intent of the process

The immediate need is to staff the following positions:

- One (1) position located in Sioux Lookout, ON for a period of 1 year with a possibility of an extension or a permanent offer.

Note - Our return to work policy is 2-3 days per week. Due to the nature of the duties, selected candidates may be expected to report to the office where the position is located. The Sioux Lookout office is located on 45 Prince Street in Sioux Lookout, Ontario.

Additionally, a pool of qualified candidates will be established and may be used to staff similar positions with various requirements as well as tenures(Acting, Assignment, Deployment, Secondment, Determinate, and Indeterminate appointments) and/or the security clearance (reliability or secret), which may vary according to the position being staffed. It may also be used to staff identical or similar positions by other regions or federal departments across Canada.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
A high school diploma or employer-approved alternatives (see Note 1).
1. The employer-approved alternatives to a secondary school diploma are:
o A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
o An acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE:
- Experience in providing support in one or more of the following:
- Human resources
- Financial

- Experience in performing various administrative duties such as filing, managing schedules, making travel arrangements, organizing and preparing for meetings, taking minutes and managing a tracking system

- Experience in using technology within a work environment (e.g. E-mail (Microsoft Outlook), Word (Microsoft Word), Excel (Microsoft Excel)

ABILITIES:
- Ability to prioritize work to meet deadlines in a fast paced environment while shifting priorities.

PERSONAL SUITABILITY:
- Attention to detail
- Problem Solving

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

ABILITIES:
- Ability to communicate effectively orally.
- Ability to communicate effectively in writing.

PERSONAL SUITABILITY:
- Working effectively with others
- Showing initiative and being action-oriented
- Client Service Orientation

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EXPERIENCE:
- Experience in using a financial system such as Systems, Applications and Products (SAP)

- Experience in providing services to or working with First Nations, Inuit or Metis.

- Experience preparing and coordinating travel arrangements in a travel system such as, Hoggs Robinson Group, Global Business Travel etc.

ORGANIZATIONAL NEEDS:
Indigenous Services Canada is committed to having a skilled and diversified workforce representative of the population its serve. In support of our strategy to achieve our employment equity goals, preference may be given to candidates who, at the time of application, indicate that they are belonging to one of the following Employment Equity groups (self-declaration): Indigenous peoples, Women, Visible Minorities and Persons with Disabilities.

OPERATIONAL REQUIREMENTS:
- Willingness and ability to occasionally work overtime on short notice.
- Willingness and ability to work flexible hours as required by management.

Conditions of employment

Reliability Status security clearance - Various security clearances may be required (reliability, secret) - Applicants who have not lived in Canada for the past five (or ten, depending on security level) years may be required to submit a police certificate from each country in which they have lived for six months or more during this period, as well as other documentation required for the security screening process. Failure to submit this documentation if requested will eliminate the application from further consideration.

OTHER CONDITIONS OF EMPLOYMENT
-Managers may establish conditions of employment specific to the position being staffed. Candidates must meet and maintain the conditions of employment throughout their employment.
- Pre-employment medical/personal health declaration may be required for isolated communities

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

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APPLICATION PROCESS
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We strongly encourage applicants to submit their applications on-line.

The following are some of the benefits associated with applying on-line:
• Applicants can create and manage their accounts and apply to job opportunities as long as an internet connection is available.
• Applicants can create a profile and retrieve stored application(s) (personal information, covering letter and résumé) previously submitted and modify them, if necessary, before submitting the application.
• Applicants can modify their application/résumé at anytime BEFORE the closing date indicated on the job advertisement.

Should you be unable to apply on-line on jobs.gc.ca, please submit your application, quoting the Selection Process Number, to the application contact listed on the poster on or before the closing date. In this case, candidates must clearly demonstrate IN THEIR COVER LETTER how they meet the education and experience factors listed in the essential AND asset qualifications. Candidates must use the education and experience factors as a header and then write one or two paragraphs demonstrating how they meet these factors with concrete examples.

By answering online screening questions, it is your responsibility, as a candidate, to provide CONCRETE AND DETAILED EXAMPLES to clearly demonstrate how you meet the education and experience requirements listed in the Essential Qualifications and Other Qualifications sections. Your answers must include where and how you obtained the required education or experience, as well as the period(s) in which you performed the functions of the position(s). Your answer must include the date format of Month-Year to Month-Year. Failure to provide the above information in the format required may result in your application being rejected from the process.

Information on your described education, experience, etc. provided in the screening questions should be supported by your resume.

You may save your application as a draft and return to it at a later date. Your application must be completed and submitted in order to be considered. Partially completed applications, or those in draft cannot be considered. You can make modifications to your submitted application at any time, but once your application has been selected for screening, you will no longer be able to make modifications and your submission will be considered final.

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ASSESSMENT
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Candidates must meet all the essential qualifications to be appointed to a position.

In order to manage the number of applications in the selection process, management may use random selection and/or top down consideration of scores at various steps in the process, to determine the number of candidates who will be further considered in the process.

Proof of education will be required. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca

All applicants who are new to the federal public service must provide proof of citizenship prior to their appointment. This is necessary for both temporary (specified period) and permanent (indeterminate) employment. Any of the three (3) documents would be accepted: 1. Birth Certificate, 2. Passport or 3. Citizenship Certificate. Note: An expired passport, satisfies the proof of citizenship requirement.

How to obtain Canadian Citizenship Certificate: The citizenship certificate is provided by Immigration, Refugees and Citizenship Canada. To learn about how to obtain the certificate, visit this link:

https://www.canada.ca/en/immigration-refugees-citizenship/services/canadian-citizenship/proof-citizenship/eligibility.html

Note that there is a fee to receive this certificate and the displayed wait time for the production of the certificate may be several months, however; requiring proof of citizenship in order to obtain employment would be considered an urgent reason, significantly reducing the wait time.

Various assessment tools may be used in this selection process such as: standardized tests, reference checks, written tests, an interview, etc.

LEAVE/ABSENCES DURING THIS SELECTION PROCESS: It is the responsibility of the candidate to notify the Departmental contact of any pre-approved leave throughout the duration of the process in order to facilitate scheduling of evaluations. One (1) alternate date will be possible only if requested for the following reasons: 1) Medical reasons with doctor’s certificate 2) Death in your immediate family 3) Confirmation of pre-approved travel plans or training plans (made before the advertisement posting date) 4) Religious reasons or 5) Participation in an assessment for another selection process.

Please note that achieving the pass mark on any of the assessments used does not mean you will move forward in the selection process. Management may decide to use a score that is higher than the pass mark on any of the evaluations used throughout the selection process. Management may also decide to use top-down selection at any stage of the process.

Management may choose to invoke an asset(s) at any point of the process.

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OFFICIAL LANGUAGE
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Persons are entitled to participate in the selection process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Official language proficiency could be assessed and required solely upon appointment. Each candidate can only undergo SLE testing one time within the context of an appointment process. Also, a person who initially failed linguistic testing could be introduced into the pool of qualified candidates during the pool’s validity period if he/she is assessed again through another selection process or following linguistic training.

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COMMUNICATION
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Communication for this process will be sent via email. Applicants MUST check their e-mail accounts frequently as there may be a deadline for responses. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email). Please note that we will have to consider that you are no longer interested in participating in the selection process and that you have withdrawn your candidacy should you not provide us with an up-to-date email address or respond to our communications.

If you need to communicate with us during any stage of this process, please indicate the selection process number in the subject field of your email.

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OTHER INFORMATION
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Acknowledgement of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.