Senior Director – Various Positions

Important messages

Giving you the best chance to succeed!
At Public Services and Procurement Canada (PSPC) we are committed to running inclusive and barrier-free recruitment processes.

If you have a limitation that may impact your performance at any steps of the assessment process (such as during a written test or an interview), you may request an accommodation. Assessment accommodations are designed to remove barriers, and to ensure that candidates with limitations can fully demonstrate their abilities.

Should you wish to be accommodated, please direct your inquiry to the contact identified at the bottom of this poster. All information received in relation to accommodation will be kept confidential.

For more information on assessment accommodation visit the following website:
https://www.canada.ca/en/public-service-commission/services/assessment-accommodation-page.html

Duties

Real Property Services Branch

As a Senior Director, you will have the responsibility to lead, mentor and guide a team who manage a large portfolio or program of work in the delivery of PSPC property and infrastructure services in one of the largest real estate portfolios in Canada, which includes key national institutions, accommodations for over 100 federal departments and agencies, and critical public infrastructure. You will play a central role in working with federal partners and in identifying and implementing innovative solutions to meet their real property needs, and you will play a key role in managing relationships with stakeholders such as other levels of government, indigenous groups and industry.

Digital Services Branch

The Digital Services Branch (DSB) provides a wide range of information management and information technology (IM/IT) services to the Department and Government of Canada organizations. It provides critical digital services to serve Canadians. With strong principles of providing quality service to clients, we provide other government departments, agencies and Crown corporations with innovative services in areas such as real property management, procurement, banking, pay and pensions and translation. By delivering these centralized digital services to department and agencies, we allow them to focus their energy on what they do best: delivering programs and services to Canadians.

Work environment

We are One PSPC!
Public Services and Procurement Canada (PSPC) helps the Government of Canada serve Canadians. With a strong focus on quality customer service, we provide innovative common services such as real estate and building management, purchasing, banking, pay and pensions, and translation to other government departments, agencies and boards. By providing these centralized services to departments and agencies, we enable them to focus on what they do best: providing their programs and services to Canadians.

At PSPC, we are committed to achieving a competent, representative workforce that reflects the diversity of the Canadian population. We work hard to create a welcoming, respectful and inclusive workplace through a variety of programs and initiatives. In fact, we have been named one of Canada’s Best Diversity Employers for the seventh year in a row and here is a list of some of our diversity and inclusion achievements:
• five diversity networks;
• a Task Force on Anti-racism, Workplace Culture and Equity;
• a national Reconciliation and Indigenous Engagement Unit;
• an Ombudsman for Mental Health (the first such position within the federal public service);
• an Accessibility Office and;
• a Gender-based Analysis Plus (GBA+) Centre of Expertise.

While many programs and initiatives have already been implemented in line with our commitments to diversity and inclusion, we aim to get better! That's why we invite you to be part of the change by joining an organization where individual differences are recognized, valued and respected. Be part of the solution!

Intent of the process

This is a collective process for the Digital Services Branch and the Real Property Services Branch. Some positions are currently vacant while others may become vacant in the future and could be staffed via this process.

A pool of partially or fully qualified candidates will be established through this process to staff various EX-02 positions within Public Services and Procurement Canada across Canada. These positions may be of different tenures.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

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Tell us about yourself! When applying, you will be asked a series of questions which are designed to help us know who you are as a leader and how you would contribute to our organization. Be sure to include examples that demonstrate the breadth, depth and scope of your experience. The curriculum vitae may be used as a secondary source to confirm your experience. Only on-line applications will be accepted.


EDUCATION:

Ed. Graduation with a degree from a recognized post-secondary institution or an acceptable combination of education, training and/or experience.

Degree
Unless it is otherwise specified (e.g., Master’s degree), the term “degree” refers to a baccalaureate as established by educational authorities.

Recognized post-secondary institution
A public or private institution that has been given authority to grant degrees, diplomas, and other credentials by a public or private act of a provincial/territorial legislature or through a government-mandated quality assurance mechanism. For greater certainty, also included are institutions authorized to grant specific academic credentials for specific academic programs.

Acceptable
Suitable for a position as determined by the manager unless otherwise regulated by the employer.

Degree equivalency

EXPERIENCE:

E1. Significant (1*) experience in leading and setting direction in the planning, delivery and management of digital (2*) or real property programs, services, or transformation projects.

E2. Significant (1*) experience in providing strategic advice, recommendations or briefings to senior management (Director General or above) on complex (3*) issues.

E3. Significant (1*) experience in establishing and maintaining partnerships with various stakeholders such as other departments, central agencies as well as public or private sectors.

E4. Significant (1*) experience in managing human resources (4*).

E5. Significant (1*) experience in managing financial resources (5*).

Definitions:

(1*) Significant experience, in this context, refers to the depth and breadth of experience normally associated with having performed a broad range of activities related to the work to be performed over a period of approximately three (3) years.

(2*) Digital can also mean business enabled by technology.

(3*) Complex issues, in this context, refers to at least two (2) of the following characteristics: multidimensional or horizontal, sensitive, confidential, holding significant risk, affecting many partners or stakeholders, precedent setting or having a major impact on the public service, or having a potential for significant media coverage. You need to clearly demonstrate the complexity of the issues you dealt with.

(4*) Managing human resources, in this context, refers to supervising staff; establishing a vision, priorities, work plans or establishing work objectives; conducting performance assessments and feedback; approving training; demonstration of experience in managing various service delivery and resources allocation frameworks. You must also indicate the number of staff you have supervised.

(5*) Managing financial resources, in this context, refers to managing a budget, forecasting, financial planning, budget allocation, reporting, cost recovery.

Important Note: You must indicate the budget you have managed. You must also indicate your experience on seeking and receiving funding for new services, projects or initiatives (Central Agencies, Agreements, Memorandum of Understanding, etc.).

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)
** Screened in applicants who do not have valid SLE results will be required to undergo second language evaluation. Candidates should expect this evaluation to be initiated during the selection process.

Information on language requirements

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If your application is retained for further consideration, you will be invited to show us the following competencies via an assessment process:

KEY LEADERSHIP COMPETENCIES:

KLC1 - Create Vision and Strategy
KLC2 - Mobilize People
KLC3 - Uphold Integrity and Respect
KLC4 - Collaborate with Partners and Stakeholders
KLC5 - Promote Innovation and Guide Change
KLC6 - Achieve Results

You will find information on the Key Leadership Competencies at https://www.canada.ca/en/treasury-board-secretariat/services/professional-development/key-leadership-competency-profile/examples-effective-ineffective-behaviours.html

OTHER COMPETENCY:

Client Service Competency - Level 3: Fosters high-quality client service.

You will find information on PSPC`s Client Service Competency at https://www.canada.ca/en/public-services-procurement/corporate/accountability/client-service/competency.html

ABILITIES:

A1. Ability to communicate effectively orally.
A2. Ability to communicate effectively in writing.

The following may be applied / assessed at a later date (may be needed for the job)

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We also want to know a little more about you from other experiences that you have gained. Your responses will also help us determine in which area you may be a good fit. You will also be asked questions regarding the following:

EDUCATION:

AEd1. Graduation with a degree from a recognized post-secondary institution.

Degree
Unless it is otherwise specified (e.g., Master’s degree), the term “degree” refers to a baccalaureate as established by educational authorities.

Recognized post-secondary institution
A public or private institution that has been given authority to grant degrees, diplomas, and other credentials by a public or private act of a provincial/territorial legislature or through a government-mandated quality assurance mechanism. For greater certainty, also included are institutions authorized to grant specific academic credentials for specific academic programs.

Degree equivalency

EXPERIENCE:

AE1. Experience in change management, including planning and managing staff in a reorganization context.

AE2. Experience in leading multidisciplinary teams.

AE3. Experience in managing a business analytics or data science team, and/or experience in leading the development and implementation of a data strategy.

AE4. Experience in managing web and/or accessibility teams.

AE5. Experience in managing a cyber security team.

AE6. Experience in managing a client service environment.

AE7. Experience in developing, implementing and applying continuous improvement processes or quality monitoring processes.

AE8. Experience managing large complex (1*) real property projects or in the delivery of a diverse program (2*) of real property services.

Definitions:

(1*) “Large complex’’ is defined as an innovative, high risk and high dollar value project or portfolio.

(2*) “Diverse program of real property services” is defined as experience in two (2) or more real property services, examples: acquisition, disposal, architectural & engineering services, project management, property management, etc.

ORGANIZATIONAL NEEDS:

In support of achieving a diverse workforce, consideration may be given to candidates who, at the time of application, self-declare* as belonging to one of the following designated Employment Equity groups: Aboriginal person, Person with a Disability, Member of visible Minority group, Woman.

* We encourage you to self-declare during the online application process by selecting the appropriate box under the Employment Equity (EE) section. Please note that you must complete this questionnaire if you wish to be considered for these opportunities. To complete the questionnaire, you must be a member of an EE group and select Collection Purpose 1 to be considered for job opportunities where belonging to an EE group is a condition for eligibility, or a screening or selection criterion specifically targeting EE groups.

To learn more about employment equity, click on the link below.

Information on employment equity

OPERATIONAL REQUIREMENTS:

Willingness and ability to travel across Canada when required.
Willingness and ability to work outside of normal work hours on short notice.

Conditions of employment

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

APPLICATION

PLEASE APPLY ONLINE. Only applications submitted online via the jobs.gc.ca site will be accepted. To submit an application online, please select the button "Apply Online" below. Should you require accommodations, you are strongly encouraged to contact us as soon as possible and prior to submission, in order for appropriate arrangements to be made.

Asset qualifications may be used at the screening stage or any stage during the process. Please ensure that you answer the screening questions on the asset qualifications.

ASSESSMENT

Various assessment tools may be used in this selection process, such as interview(s), written examination, standardized assessment, reference checks, performance evaluation and talent management information. Details regarding the assessment approach will be communicated to you if you are screened into the selection process.

TOP DOWN APPROACH

Selection decisions may be based on the level, breadth or degree of qualifications achieved in one or more qualifications; for example, preference may be given to the candidate that has scored highest on a specific qualification or combination of qualifications. Top-down selection may be used during any stage of the selection process. Please note that achieving a pass mark on any of the assessment used does not mean you will move forward in the selection process. The selection board may decide to use a cut-off score that is higher than the pass mark on any evaluation used throughout the process.

COMMUNICATIONS
We will communicate with you via email. Please ensure to include in your application a valid e-mail address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email). Please provide any changes to your personal information to the contact indicated on this job advertisement.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.