Program Manager and Senior Program Manager, International Assistance

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Global Affairs Canada (GAC) is committed to advancing equity and embracing diversity and inclusion by implementing meaningful actions that are founded in respect, collaboration and accountability. GAC is committed to ensuring that its workforce both at home and abroad is representative of Canada’s current and evolving population. GAC’s dedication towards advancing equity diversity and inclusion is exemplified through the various efforts and initiatives in place that aim to ensure representation at all levels, provide equitable career opportunities, provides a safe and accessible workplace and to strengthen the inclusivity of the workplace so that all employees have the possibility to be authentic. All candidates who believe they are qualified are encouraged to apply, including Black, other racialized and Indigenous peoples, women, persons with disabilities and persons of the 2SLGBTQI+ community. We invite you to be part of the change by joining an organization where your voice is heard, valued, respected and amplified. Knowing that diverse teams foster innovation we strongly encourage you to complete the Employment Equity (EE) section in your application.

VERY IMPORTANT NOTES:
***Please note that the ability to communicate effectively in writing will be assessed using the application. As a result, when answering the screening questions, we ask that you do not use point form.***

Candidates must clearly demonstrate in the experience questionnaire how they meet the education and experience criteria listed as essential and asset qualifications on the statement of merit criteria. In order to do so, they must write one or two paragraphs for each demonstrating how they meet them with concrete examples. The assessment board cannot make any assumptions about your experience. Note that it is not sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Resumes may be used as a secondary source to validate the experience described in the experience questionnaire. Failure to clearly demonstrate in the questionnaire how you meet the education and experience, both essential and asset, where applicable, may result in the rejection of your application.

Please note that having the asset qualifications is not mandatory in order to apply to this process. However, asset qualifications could be used either at the screening phase or to determine which candidate will be appointed. Therefore, if candidates meet the asset qualifications, they should also describe in their answers to the screening questions how they meet these qualifications using detailed and concrete examples.

Candidates will not be solicited for incomplete or possible missing information.

Work environment

A career in the Department helps to shape Canada's place in the world. Global Affairs Canada is made up of professionals who work in the National Capital Region and around the world. Global Affairs Canada is also a global network of 178 missions in 110 countries that supports the international work of the Department and 37 partner departments, agencies and co-locators. With six regional offices across Canada and more than 11,000 employees supporting this network, Global Affairs Canada offers you the opportunity to pursue a broad career with challenging perspectives that enrich professional skills and broaden perceptions of other cultures.

Our organization offers a healthy, inclusive and diverse workplace where respect, teamwork, and collaboration are part of our culture, and where innovation is valued.

Global Affairs Canada is committed to promoting and supporting values such as equitable treatment, accommodation and an environment free from harassment and discrimination as well as encouraging and supporting employees to work at their full potential.

Intent of the process

The objective of this process is to staff several Program Manager and Senior Program Manager, International Assistance, at different language levels for different tenures such as term, indeterminate, assignment, acting, etc. within Global Affairs Canada.

A random and/or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

Post-secondary degree or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE

EX1– Recent** experience in the planning or management of projects or programs.

EX2– Experience preparing presentations, analytical or other products related to policies or programs.

EX3– Experience in establishing and maintaining working relationships with internal or external partners and other stakeholders.

EX4– Experience providing advice on the interpretation or the application of policies or programs.

EX5– Experience working collaboratively in a group or in a team setting.

*Experience is defined as the depth and breadth of experience generally acquired through the performance of duties for a minimum period of one year for PM-04 positions and three years for PM-05 positions.

**Recent is defined as experience acquired within the past 5 years.

KNOWLEDGE

K1– Knowledge of GAC’s Foreign Policy Priorities
K2– Knowledge of GAC’s International Assistance Policy

BEHAVIOURAL COMPETENCIES

PS1– Initiative
PS2– Judgement
PS3– Teamwork
PS4– Adaptability and Flexibility

ABILITIES

A1– Ability to communicate effectively in writing
A2– Ability to communicate effectively verbally
A3– Ability to manage programs and achieve results
A4– Ability to plan, organize, set priorities and work under pressure
A5– Ability to establish and maintain relationships with internal and external networks of contact

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

EDUCATION

AED– Graduation with a degree from a recognized post-secondary institution.

Degree equivalency

AEX1– Experience related to working on one or more of the six action areas of Canada’s Feminist International Assistance Policy: Gender Equality, Human Dignity, Growth that Works for Everyone, Environment & Climate Action, Inclusive Governance, and Peace & Security.

AEX2– Experience working with current international assistance program or project management frameworks and methodologies (e.g. Results Based Management, Logic Models, Outcome Mapping, etc.)

AEX3– Experience related to conducting research and analysis or reporting on international development trends, policies, strategies, results or projects.

AEX4– Experience working with multilateral, regional, or global organizations.

AEX5– Experience researching issues related to the Indo-Pacific region.

AEX6– Significant**experience living and working in a developing country, middle-Income country or fragile/crisis-affected country or in the Indo-Pacific region.

**Significant is defined as the depth and breadth of experience normally associated with the performance of the duties for a period of at least 6 months.

AEX7– Foreign Language Ability
Foreign language abilities at the working level relevant to the position may be considered an asset. These include Mandarin, Korean, Japanese, Cantonese, Hindi, Dari, Pashtu, Malay, Indonesian, Urdu and Vietnamese.

*Candidates indicating a working ability in these languages may be tested by the Department as part of the hiring process.

ORGANIZATIONAL NEEDS

The Department of Global Affairs Canada is committed to maintaining a representative workforce reflective of Canadian society. In support of achieving a diversified workforce and our employment equity goals, qualified candidates who self-identify as Indigenous, persons with disabilities, visible minorities and/or women may be selected for appointment to fulfill organizational needs.
Information on employment equity

OPERATIONAL REQUIREMENTS

– Ability and willingness to work flexible hours.
– Ability and willingness to work overtime on short notice, including evenings and weekends
– Ability and willingness to travel, including travel to isolated communities,

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English essential or French essential (for PM-04 only)
Bilingual Imperative: BBB/BBB
Bilingual Imperative: CBC/CBC

Information on language requirements

The following may be applied / assessed at a later date (may be needed for the job)

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

Conditions of employment

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

A qualified candidate may be offered the position even though they do not meet any or all of the asset qualifications. However, asset criteria are desirable and may be applied at any point of the staffing process by the hiring manager, including for being a deciding factor in choosing the candidate.

Communications for this selection process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information (including the email address) is provided and updated as required.

You will be required to provide proof of your education credentials.

The board members may retain a certain number of applicants for further assessment, based on a top-down approach, random selection or based on some of the assets qualifications. Only applicants whose candidacy is retained will be contacted.

All qualifications could be assessed throughout the process, including by using email communications.

Applications submitted by email will not be accepted. You must apply on-line through www.canada.ca/en/public-service-commission/jobs/services/gc-jobs.html.

Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process prior to the closing date. You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.