Administrative Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

The Government of Canada is committed to building a skilled workforce that is representative of Canada's diversity, which includes the recruitment of Canadian Veterans and releasing Canadian Armed Forces personnel:
https://www.canada.ca/en/public-service-commission/jobs/services/public-service-jobs/canadian-armed-forces-members-veterans.html
We encourage applicants to identify any abilities, competencies, and/or experiences acquired through employment with the Canadian Armed Forces where applicable.

The ability to effectively communicate in writing may be assessed throughout your application (Résumé and answers to the screening questions).

When answering the screening questions, remember that the assessment board cannot make assumptions about your Education and Experience. It is not sufficient to say that you have the required qualifications or to list your current or past responsibilities. Rather, you must provide concrete examples with significant details to explain WHEN, WHERE, and HOW you acquired each qualification. Candidates will not be solicited for incomplete or possible missing information.

Duties

The Administrative Services Unit is responsible for the delivery of finance, administration, and human resource services for the Surveyor General Branch three lines of business, with offices located throughout the country: the Canada Lands Survey System; the Canadian Geodetic Survey; and the Canadian Section of the International Boundary Commission. The Administrative Officer is responsible for the delivery and coordination of services for a designated Surveyor General Branch client group.

Work environment

We are passionate about fostering a workplace where all people feel welcome, can reach their full potential, and contribute their unique perspectives and experience to the success of the team. Natural Resources Canada is located near Dow’s Lake, in walking distance of Little Italy. Parking at an affordable price is available in front of the NRCan building by obtaining a sticker from the commissionaires and reserving online. There are also other parking options nearby.

Intent of the process

The intent of this selection process is to staff two (2) indeterminate AS-02 positions; Client Services Officers, within the Surveyor General Branch, Lands and Minerals Sector at Natural Resources Canada, located at the Booth street complex, Ottawa, Ontario.

A pool of qualified candidates may be established through this process to staff identical or similar AS-02 positions at Natural Resources Canada with various tenures (determinate period or indeterminate), language requirements (English Essential, French Essential, English or French Essential and Bilingual Imperative or Non-Imperative) and profile(s) (BBB/BBB, CBC/CBC,CCC/CCC, etc.), locations and conditions of employment.

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

► A secondary school diploma and/or acceptable experience or training in a field relevant to the positions.

Degree equivalency

► Approximately one (1) year of recent* experience providing administrative support to management in at least two (2) of the following areas:

1) Finance (ie. using SAP to create/change/delete Funds Commitments, create Goods Receipts, create/change Funds Reservations),
2) Human resources (ie. preparing documents for staffing requests, submitting security clearances, using MyGCHR or PeopleSoft),
3) Procurement (ie. creating contracts, purchase requisitions, purchase orders, getting quotes), and,
4) Travel requests (ie making and/or reviewing travel claims).

*Recent is defined as having been obtained in the last 3 years.

► Experience providing service to clients.
► Experience monitoring or tracking requests.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

► Experience working with Excel using pivot tables.
► Experience with a government acquisition card and monthly reconciliation.
► Experience generating financial commitments and actual reports in SAP.

OPERATIONAL REQUIREMENT
► Willing to work overtime as needed, and be able to do so.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
► English Essential
► Bilingual Imperative (BBB/BBB)

Information on language requirements

► Ability to communicate effectively orally
► Ability to communicate effectively in writing
► Ability to manage time and prioritize workload
► Ability to work independently to solve problems

► Thinking things through
► Working effectively with others
► Showing initiative and being action-oriented
► Attention to Detail

The following may be applied / assessed at a later date (may be needed for the job)

► Knowledge of federal government regulations, policies, and procedures related to travel and hospitality expenses.

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

The Department of Natural Resources Canada is committed to having a skilled and diversified workforce representative of the population we serve. In support of our strategy to achieve employment equity goals, selection may be limited to candidates self-identifying as belonging to one of the following Employment Equity groups: women, Aboriginal persons, persons with a disability and members of visible minority groups.

Conditions of employment

► Reliability Status - security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Asset qualifications may be used in the screening or selection process. Therefore, candidates must clearly demonstrate in their application how they meet the asset criteria for education and experience.

A pass mark will be established for each qualification. However, achieving the pass mark is not guarantee of an appointment or that candidates will be put through the next stages of the assessment process. A cut-off score and a top-down approach may be used at any step if there is a sufficient number of candidates to meet immediate and anticipated staffing needs.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

All communication relating to this process, including email correspondence may be used in the assessment of qualifications.

Candidates are expected to make a reasonable effort to make themselves available for assessments as scheduled. Rescheduling will only permitted for accommodation measures or for other exceptional/extenuating circumstances, to be determined on a case-by-case basis.

Our intention is to communicate with candidates via email. Candidates who apply on this selection process must include in their application a valid e-mail address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email). It is the candidate's responsibility to provide any changes to their personal information to the contact indicated on this job advertisement. Acknowledgment of receipt of applications will not be sent.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.