Senior Administrative Assistant / Non-Insured Health Benefits Analyst

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

**IMPORTANT INSTRUCTIONS TO FOLLOW**

You must provide concrete and detailed examples to clearly demonstrate how you meet the essential criteria of education and experience and any asset education and asset experience if applicable. Your response must include HOW (concrete examples), WHEN (dates) and WHERE (location of work) you meet the essential criteria required. An online Screening Questionnaire has been created to assist you in completing this information.

Your resume may be used as a secondary source to validate the qualifications described; comments such as "refer to my attached resume" will not be accepted and may result in your application being rejected.
You may be selected based on the complexity/ breadth and depth of the examples (i.e. projects/initiatives/activities) that you chose to include in your answers.

Your application may be used as a source of information to assess the Ability to Communicate Effectively in Writing.

🎥 For tips on how to apply, check out this video:
http://www.youtube.com/watch?v=0GW7P3g9hhIl

Work environment

Please be advised this process will be used to staff positions in the new department of Indigenous Services Canada. The creation of Indigenous Services Canada is an important development in our renewed relationship with Indigenous peoples. These structural changes will allow our government to work more effectively with Indigenous partners to provide services that improve people’s day-to-day quality of life. The candidates are encouraged to visit the website https://www.canada.ca/en/indigenous-services-canada.html for more information on various programs and services.

Virtual hybrid work arrangements may be available and will be determined on a case by case basis dependent on operational feasibility at the time of hiring and the position to be staffed. As announced by the Treasury Board of Canada, Indigenous Services Canada employees are expected to perform their duties from a government of Canada physical workplace at least 2–3 days each week, or 40–60% of their regular schedule.

Intent of the process

A list of qualified candidates will be established, and may be used to fill similar positions of various tenures (temporary, indeterminate, full-time, part-time).

Please note that this process will ONLY be used to staff positions in Winnipeg, Manitoba.
Applicants are encouraged to apply ONLY if they are able to relocate to Winnipeg, Manitoba.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
• Successful completion of secondary school or an acceptable combination of education, training or experience relevant to the position.

Degree equivalency

Experience:
• Experience using word processing and spreadsheet software (such as but not limited to, Microsoft Word and Excel).
• Experience in providing administrative support in an office environment in areas such as managing a daily schedule, including planning and coordinating meetings, finance, human resources, material management, administrative support to the preparation of reports or travel bookings.
• Experience responding to client or provider inquiries.

Abilities:
• Ability to communicate effectively orally.
• Ability to communicate effectively in writing.
• Ability to work under pressure.
• Ability to use reasoning skills to solve problems.

Personal Suitability:
• Attention to Detail
• Initiative
• Teamwork
• Dependability

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Asset Experience:
• Experience in the administration of contracts and/or procurement.
• Experience in providing budget and financial support services.
• Experience providing advice and recommendations to management.
• Experience working with financial transactions or using a financial system (including SAP, budgeting, and/or forecasting).
• Experience working in a call centre environment.
• Experience working effectively with First Nations, Inuit and Métis.

Organizational Needs:
Indigenous Services Canada is committed to having a skilled and diversified workforce representative of the population its serve. In support of our strategy to achieve our employment equity goals, preference may be given to candidates who, at the time of application, indicate that they are belonging to one of the following Employment Equity groups (self-declaration): Indigenous, Women, Visible Minorities and Persons with Disabilities.

Operational Requirements:
• Willingness and ability to travel to and stay in remote locations.
• Willingness and ability to work overtime or extended hours.
• Valid driver’s licence required, or personal mobility to a degree normally associated with the possession of a driver’s licence.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
• English Essential
• Bilingual Imperative (BBB/BBB)

Information on language requirements

Conditions of employment

• Secret or Reliability security clearance (depending on the position).

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates will be required to provide original proof of education as part of this selection process. Candidates with foreign educational credentials are required to provide proof of Canadian equivalency. You may consult the Canadian Information Centre for International Credentials at www.cicic.ca for further information.

In order to manage the number of applications in the selection process, management may use random selection and/or top down consideration of scores at various steps in the process, to determine the number of candidates who will be further considered in the process.

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).

Time sensitive correspondence may be transmitted via e-mail and it will be the candidate's responsibility to ensure they check their email regularly. Failure to respond to communications may result in elimination from this process.

Proof of citizenship:
All applicants who are new to the federal public service must provide proof of citizenship or permanent residency prior to their appointment. This is necessary for both temporary (specified period) and permanent (indeterminate) employment. Any of the four (4) documents would be accepted: 1. Birth Certificate, 2. Passport, 3. Citizenship Certificate or 4. Permanent resident card (PR card). Note: An expired passport, satisfies the proof of citizenship requirement.

Several methods of assessment could be used to assess potential candidates (e.g. standardized tests, written exam, interview, reference check, etc.).
All communications related to the process, including e-mail correspondence and telephone conversations, may be used to assess candidates' qualifications.

If you occupy a position in the Federal Public Service PLEASE ENSURE TO INCLUDE THE FOLLOWING INFORMATION IN YOUR APPLICATION/RÉSUMÉ:
• Employment Status;
• Current Substantive group and level (letter of offer validating the applicants’ group and level will be sought);
• Home organization.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.