Administrative Support

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Applications will be accepted online only. Please apply online at www.canada.ca/government-jobs. If you have a disability that prevents you from applying on-line please contact the hiring manager as identified on this poster.

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email). Candidates are strongly encouraged to check their email on a regular basis.

IMPORTANT MESSAGE-Screening Questions: We cannot make any assumptions about your experience. Simply saying you have the required qualifications or listing your current duties is not enough. You must provide clear examples to substantiate your experience by demonstrating HOW, WHEN and WHERE the qualification was met. The depth and breadth of experience of an applicant
may be considered as part of screening or selection of a candidate, which is why it is recommended you quantify your experience. Failure to provide the above information in the format required may result in your application being rejected from the process. Information provided in the screening questions should be supported by your résumé.

Provide concrete examples related to the experience:
•Choose examples that illustrate a high degree of complexity and difficulty and have sufficient impact to allow you to illustrate the extent and depth of your experience.
•Examples should include the date or period when the situation occurred, the context, your role and the outcome.
•If you have talked about an experience within a team, separate your role from that of others.

You will be required to demonstrate how you meet the education and experience criteria (essential and asset) for the initial screening, in answering online screening questions. We cannot make any assumptions about your experience. Simply saying you have the required qualifications or listing your current duties is not enough. The depth and breadth of experience of an applicant may be considered as part of screening or selection of a candidate, which is why it is recommended you quantify your experience. The screening questions are the primary source of information the screening board may use and your resume may only be used as a secondary source to verify information.

Duties

Depending on the hiring unit, position responsibilities may include: general administrative duties (e.g. processing incoming and outgoing mail, taking minutes, ordering supplies); maintaining various electronic databases and systems; providing financial management support (e.g. processing invoices, generating and reconciling financial reports); managing and maintaining electronic and hard copy administrative files; providing information and assistance to internal and/or external stakeholders; completing work orders; assisting with inventory control.

Work environment

In support of RCMP Operations spanning Alberta, Saskatchewan, Manitoba, Northwest Territories and Nunavut, including Depot (the national cadet training facility), the RCMP’s Northwest Corporate Management Branch (NW-CMB) is accountable for the corporate functions of: Procurement and Contracting, Materiel Management, Real Property, Fleet Management, Finance, Business Systems, and Organizational Business Integration. To successfully perform these functions, NW-CMB employees are required to actively engage with a diverse range of external and internal clients to understand and be responsive to their needs and take ownership of their roles and responsibilities. The work environment is demanding, often changing and unpredictable, therefore, NW-CMB employees are required to be flexible, innovative, progressive and positive agents of change in order to achieve superior RCMP results and value for Canadians.

Intent of the process

An essentially qualified pool will be established from this process. Depending on the position(s) being staffed, additional asset qualifications, organizational needs, operational requirements or conditions of employment may be required and candidates in the essentially qualified pool may be assessed and required to meet these additional qualifications in order to be appointed.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Information regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

A secondary school diploma or an acceptable combination of education, training and experience relevant to the position.

Degree equivalency

Experience within the last five (5) years providing clerical or administrative services (minimum of 6 months) OR formally educated in these areas

Experience working with various word processing or spreadsheet software such as Microsoft Word or Microsoft Excel

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Experience using Microsoft Outlook for business purposes

Experience in maintaining an electronic database

Advanced* experience using word processing software such as Microsoft Word
* Advanced may include using mail merge, envelopes, headers, footnotes, formatting page layout, and table of contents

Advanced experience using spreadsheet software such as Microsoft Excel
*Advanced may include using data tables, pivot tables, sorting, filtering, and using various functions and formulas

Experience using financial or property management software such as Systems, Applications & Products (SAP)

Experience in Accounting, such as Accounts Payable, Accounts receivable, Payroll, etc.

Experience applying policies or procedures

Experience in the administration of contracts and/or procurement

Experience providing information management support

Experience using a work order system

Experience working with vendors/contractors

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Ability to use reasoning to solve problems

Attention to detail

Oral communication

Written communication

Prioritizing

Flexibility

Interpersonal Relations

Accountability

Client Orientation

The following may be applied / assessed at a later date (may be needed for the job)

The RCMP is committed to having a skilled, diversified workforce reflective of Canadian society. In support of achieving a diversified workforce, consideration may be given to candidates self-identifying to the following employment equity groups: women, Aboriginal peoples, persons with disabilities and visible minorities.

Conditions of employment

Royal Canadian Mounted Police Enhanced Reliability Status

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Persons are entitled to participate in the appointment process in the official language of their choice. We ask that you indicate your preference in your application.

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to self-declare if you belong to one of the four Employment Equity groups: women, Aboriginal Peoples, persons with disabilities, or members of visible minority groups. You will find the self-declaration form within the online job application.

Candidates will be required to show original proof of education. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/.

The successful candidate will be required to provide original documentation of proof of Canadian Citizenship or permanent resident status prior to appointment. Other candidates may also be asked to provide this documentation at various stages in the selection process. The following documents will be accepted as proof: Provincial or territorial birth certificate; Naturalization certificates (issued prior to Jan. 1, 1947); Registration of Birth Abroad certificates (issued between Jan. 1, 1947 and Feb. 14, 1977); Certificates of Retention; Citizenship certificates; Permanent resident card.

The successful applicant will have to obtain an RCMP security clearance. The process also requires a Security/Reliability Interview, a field investigation in matters of credit/finances, education, employment, references, on-line activities, alcohol and/or drug use, etc.

Testing/interviews will be conducted at the location of the employer's choice.

Written communication may be assessed throughout the application, including screening questions, email communication and resume.

Volume management strategies such as random selection, top-down approach, or use of asset qualifications may be used. If you meet any of the asset qualifications (other qualifications), please be sure to provide detailed responses in the screening questionnaire

Successful applicant is required to work in Regina, Saskatchewan, or Edmonton, Alberta or Winnipeg, Manitoba. Hybrid work model may be available as per current Treasury Board Secretatiat (TBS) direction.

Acknowledgment of receipt of applications will not be sent. We thank all
applicants for their interest in this position however, only those selected for
further consideration will be contacted.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.