Reference Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When submitting your application, you MUST ANSWER questions regarding the education and experience requirements (both essential and asset qualifications). You must CLEARLY DEMONSTRATE how you meet each of these requirements by answering the online questions. It is not sufficient to only state that the qualifications are met or to only provide a listing of current or past responsibilities. Rather, you must clearly demonstrate WHEN (month-year to month-year), WHERE and HOW you acquired each qualification by giving CONCRETE EXAMPLES. Information provided in your answers related to your education and experience must be supported in your resume. Failure to provide the above information in the format required WILL result in your application being rejected from the process. The information you provide in the questionnaire must be true.

Work environment

The Office of the Chief Electoral Officer (OCEO) is located at 30 Victoria Street, in the heart of downtown Gatineau. Our location is easily accessible and is located near Place du Portage and just a few kilometers away from downtown Ottawa.

The OCEO is a place of work where work-life balance and mental health are very important for all its employees. The OCEO has policies allowing for flexible work arrangements, including: flexible hours, telework, compressed work weeks, etc.

Intent of the process

The immediate intention of this process is to staff 1 TERM position.

A pool of fully or partially qualified candidates may be established to staff positions at the same group and level or equivalent within Elections Canada with various linguistic profiles: English or French Essential, bilingual imperative BBB/BBB and CBC/CBC on a temporary or permanent basis.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
Successful completion of two years of a post-secondary program with acceptable specialization in social science, statistics, library/archival work or a law-related field.

Degree equivalency

EXPERIENCE:
Experience in conducting reference searches using print and online reference tools.
Experience in providing cataloguing services.
Experience in conducting interlibrary loans.
Experience in conducting and responding to reference requests for clients.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

KNOWLEDGE:
Knowledge of principles and techniques in cataloguing.

ABILITY:
Ability to communicate effectively orally
Ability to communicate effectively in writing

PERSONAL SUITABILITY:
Thinking things through
Showing initiative and be action-oriented
Reliability
Working effectively with others
Client Service Focus

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EDUCATION:
Degree from a recognized university with a specialization in library science or another field that is relevant to the position.

Degree equivalency

ASSET EXPERIENCES:
Experience in supervising staff.
Experience accessing services through Library and Archives Canada.

ORGANIZATIONAL NEEDS
Elections Canada is committed to establishing and maintaining a representative workforce. Qualified candidates who self-identify as members of the Employment Equity seeking groups (a group of persons who are disadvantaged on the basis of one or more prohibited grounds of discrimination within the meaning of the Canadian Human Rights Act) may be selected for appointment to fill an organizational need.

Conditions of employment

Reliability Status security clearance

Availability to work overtime, with little advance notice.

Consent to remain strictly impartial and non-partisan for the duration of employment.

Willingness and ability to work in a hybrid work environment: in-person at 30 Victoria Street in Gatineau 2 days per week and teleworking.

A working internet connection is required to perform the duties of the position.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

IMPORTANT: Candidates from outside the public service may be required to pay for travel and relocation costs associated with this selection process.

The chosen candidate for the position must meet the minimum requirement of 2 days of work per week in the workplace as established by the Treasury Board of Canada Secretariat.

A test will be administered.

An interview will be administered.

Reference checks may be sought.

The answers provided to the screening questions will be the main source of information. Failure to provide complete answers may result in your application being screened out from further consideration in this process. Should you indicate in your response "please refer to my résumé", we may be unable to assess you against the position’s essential qualifications, which could result in your application being rejected. Lack of examples and details will result in your application being rejected. We will not contact applicants to clarify incomplete or missing information.

Candidates should be prepared to provide proof of education (copy of degree/diploma) and citizenship or permanent resident status. You will only be asked to provide proof of your education credentials later in the process. If you have foreign credentials, you must provide proof of Canadian equivalency. For further information, please consult the Canadian Information Centre for International Credentials at https://www.cicic.ca/.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Please note that asset qualifications may be used at the screening stage or at any point in the hiring process.

Please identify clearly your substantive group and level and your employment status on your résumé and/or application form (if applicable).

Please ensure that your Personal Record Identifier (PRI) is included in your application (if applicable).

Candidates are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

PLEASE NOTE: For this selection process, our intention is to communicate with applicants by email for screening/assessment purposes (including sending invitations for written tests and interviews). Applicants who apply to this selection process must include a valid email address in their application, and make sure this address is functional at all times and accepts messages from unknown users.

The agency accepts online applications only.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.