Senior Advisor, Program Delivery

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

1) You are required to complete screening questions that clearly demonstrate how you meet the essential criteria of education, experience and any asset education and asset experience if applicable. Your response must include HOW (concrete examples), WHEN (dates) and WHERE (location of work) you meet the essential criteria required. It is your responsibility to provide complete and appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

2) The screening board cannot make any assumptions about your experience and will not contact candidates for additional or potentially missing information.

3) Please DO NOT send a cover letter. The screening questions replace the cover letter. We will NOT review cover letters.

4) Resume may be used as a secondary source to validate the qualifications described; comments such as "refer to my attached resume" will not be accepted and may result in your application being rejected.

🎥 Check out the video below to help navigate the application process:

https://youtu.be/0GW7P3g9hhI

Work environment

Indigenous Services Canada (ISC) provides social, economic, and health programs and services to First Nations, Inuit and Métis. ISC provides a respectful workplace where collaboration among colleagues and partners is essential. It is in this spirit that ISC works collaboratively with many partners to improve access to high quality services for First Nations, Inuit and Métis. Our vision is to support and empower Indigenous peoples to independently deliver services and improve the socio-economic conditions in their communities. ISC provides an opportunity to work in a dynamic work environment based on relationship building, collaboration, cultural sensitivity and service excellence.

ISC employees can work a mix between in-office and from a telework location. Physical onsite presence in Toronto, Brantford, Sudbury, Fort William First Nation or Thunder Bay will be required for a minimum of 2 days per week in accordance with Treasury Board direction.

Intent of the process

A pool of qualified candidates may be established and may be used to staff similar positions with various locations, linguistic profiles and/or requirements as well as tenures (Acting, Assignment, Deployment, Secondment, Determinate, and Indeterminate appointments) and/or security clearance (reliability or secret), which may vary according to the position being staffed.

By default, and in the interest of the greater public service, pools created as a result of staffing processes at ISC may be shared with other government departments.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education

ED1 - Graduation from a recognized post-secondary institution OR an acceptable combination* of education and experience.
*An acceptable combination is defined as:
Secondary school diploma and at least three (3) years of relevant work experience in at least TWO of the essential experience criteria listed below.

Degree equivalency

Experience

EX1 – Recent* and significant** experience providing strategic advice and making recommendations on complex*** issues to senior management and stakeholders**** relating to program delivery.

EX2 – Recent* and significant** experience developing at least two formal written products such as briefing materials, decision-making documents, position papers, reports, executive summaries or presentations on complex*** program or policy issues.

EX3 – Recent* and significant** experience in engaging and working collaboratively, with various internal or external stakeholders**** in cross functional teams or working groups

EX4 – Recent* and significant** experience interpreting legislation, policies and/or directives.

EX5 - Experience in leading discussions and/or presenting in a professional setting

*Recent is defined as occurring within the last five years.
**Significant experience is understood to mean the depth and breadth of the experience associated with having performed a broad range of various related activities which are normally acquired over a period of at least two years.
***Complex is defined as issues including at least 2 of the following characteristics: high profile (e.g. public or media attention), multi-stakeholder, multi-jurisdictional (e.g. federal-provincial/territorial), third party interest; requiring multiple consultations; high impact, or other factors that the candidate can demonstrate constitute complex.
**** Stakeholders are defined as Federal Government Departments, other levels of government, Indigenous governments, external advisory bodies, organizations delivering services that are relevant to Indigenous communities.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential, Bilingual imperative BBB/BBB, CBC/CBC, CCC/CCC

Information on language requirements

Knowledge

K1 – Knowledge of the Government of Canada’s priorities as they relate to Indigenous communities and people.
K2 – Knowledge of the mandate of Indigenous Services Canada.

Abilities

AB1 – Ability to plan, manage and implement multiple projects in a dynamic, time-sensitive environment and manage emerging issues and frequently changing priorities.
AB2 - Ability to communicate effectively orally.
AB3 - Ability to communicate effectively in writing.
AB4 - Ability to work effectively with others.
AB5 - Ability to make decisions that are based on policies and directives and are justifiable and defendable.

Personal Suitability

PS1 – Judgement
PS2 – Adaptability
PS3 - Tact
PS4 - Client Service Orientation
PS5 – Initiative
PS6 – Integrity and respect
PS7 - Leadership

The following may be applied / assessed at a later date (may be needed for the job)

Asset Qualifications:

Education
AED1. Successful completion of a degree or certification program from a recognized post-secondary school institution with an acceptable specialization* in a field that is relevant to the position being staffed

*An acceptable specialization relevant to the work and may include:
- Social/physical science– geography, sociology, law, environmental studies, or other disciplines associated with social/physical science
- Natural resources – park management, land management, environmental management and/or assessment, natural resources law or other disciplines associated with the administration and management of land.
- Engineering, Engineering Technology and Public Administration
- Business Administration and Accounting
NOTE: This list of educational specializations relevant to the work is not intended to be exhaustive.

Degree equivalency

Asset Experience

AEX1. Significant**** experience working with First Nation, Inuit or Métis communities, organizations, and/or people.

AEX2. Significant**** experience working at Indigenous Services Canada.

AEX3. Experience in conducting financial or program reviews and/or audits.

AEX4. Experience in analysing funding proposals.

AEX5. Experience in managing human* resources

AEX6. Experience in managing financial** resources.

AEX7. Experience working in one or more of the following areas:
a. Indian Act lands transactions
b. Reserve land management*** and/or transactions (Indian Act or land code instruments);
c. Additions to Reserve/ Reserve Creation
d. The Crown’s legal Duty to Consult with Indigenous groups
e. Provincial Crown land management*** and/or planning processes/policies
f. Land title (fee simple) or real property transactions
g. Negotiating or implementing agreements with First Nation, Inuit or Métis people and/or other levels of governments
h. Specific claim negotiation/implementation/policy
i. Environmental assessment/remediation
j. Experience in reviewing and interpreting survey plans, and/or environmental site assessment reports and/or property title documents
k. Economic development
l. Infrastructure
m. Delivery of Indian Moneys, Treaty Annuities or Estates or Registration and Membership
n. Community Development
o. Implementation of Jordan’s Principle
p. Social work, with Children’s Aid Societies or with victims of violence
q. Mental health field including addictions programs, health promotion, early childhood development
r. Projects that involve intergovernmental relations, including Federal, Provincial, Municipal and First Nation governments.

AEX8. Significant**** experience in conducting research, statistical and trend analysis from multiple sources such as reports, the internet, articles or legislation to make conclusions or recommendations.

AEX9. Experience contributing to the development of programs, policies or approaches to address complex***** challenges

* Human resources management is defined as direct accountability for directing and managing staff. Examples of managing HR may include implementing HR strategies to ensure workforce capacity to meet operational needs, developing work plans, assigning work priorities, setting performance objectives and performance indicators to measure results, assessing performance, recruiting and resolving HR issues. Applicants must provide the number of staff they lead/supervise.
** Management of financial resources is defined as direct accountability for managing a budget. Examples of managing financial resources may include delegation for budget, resource management and forecasting, planning, budget allocation, tracking expenditures, reporting, contracting, etc. Applicants must include the size of the budget they managed directly.
***Land management is defined as the management and administration of reserve land, provincial Crown land, resources and the environment.
****Significant experience is understood to mean the depth and breadth of the experience associated with having performed a broad range of various related activities which are normally acquired over a period of at least 18 months.
*****Complex is defined as having 2 or more of the following characteristics: horizontal, cross-cutting, involving multiple players; sensitive in nature; with competing interests; requiring considerations and management of risk.

Organizational Needs

Indigenous Services Canada is committed to having a skilled and diversified workforce representative of the population it serves. In support of our strategy to achieve our employment equity goals, preference may be given to candidates who, at the time of application, indicate that they are belonging to one of the following Employment Equity group(s) (self-declaration): Aboriginal peoples.

Operational requirements

Willingness to relocate to the Ontario Region. Candidates not currently located in the Ontario Region or within commuting distance to an office in the Ontario Region must indicate in their application their willingness to relocate. Failure to do so at the time of application may result in being screened out of the staffing process. Specific positions/locations within the region may be identified as needing on-site presence based on operational needs.

Locations include:
Toronto, Ontario
Brantford, Ontario
Sudbury, Ontario
Fort William First Nation and Thunder Bay, Ontario

Ability and willingness to work overtime for work and travel purposes, sometimes on short notice.

Ability and willingness to travel to remote First Nation communities, by various means of transportation (i.e., small aircraft, vehicle or boat), travelling in some adverse road and weather conditions.

Ability and willingness to travel to the United States to reach First Nation communities.

Valid Class G driver’s license or personal mobility normally associated with the possession of a valid Ontario driver’s license.

Conditions of employment

Various Security Clearance: Reliability, Secret.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates must clearly demonstrate with concrete examples, IN THE PRE-SCREENING QUESTIONS, how they meet the education and experience factors listed in the essential qualifications. Only screening questionnaire will be used during pre-screening process. We may use resumes as a secondary source to validate the answers to the pre-screening questions. Candidates who fail to provide sufficient information will be eliminated from further consideration.

The client organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System. Following are some of the benefits associated with applying on-line:

-Applicants can create a profile and a résumé that can be used when applying for other processes without having to recreate a new application each time.
-Applicants can modify their application/résumé at any time BEFORE the closing date indicated on the job advertisement.
-Applicants can verify the status of their applications, at any time.
-Applicants can be notified electronically of tests or interviews and results.
-For some jobs, applicants will find important information, namely the job questionnaire and a complete statement of merit criteria that are only available when applying on-line.

To submit an application on-line, please select the button "Apply Online" below.

📢 How does this work?

✅ Step 1: Read the entire advertisement. Want to join our team? Let us know you’re interested! Click “Apply Online”

✅ Step 2: Tell us about yourself! Attach your resume and answer the screening questions in the online application.

✅ Step 3: We will carefully review all of your qualifications. If your talent matches one of our immediate or upcoming opportunities we may contact you for further information or assessment.


• Acknowledgment of receipt of applications will not be sent.

• All communications relating to this process, including email correspondence may be used in the assessment of qualifications.

• Communication for this process will be sent via email or via the Public Service Resourcing System (PSRS). It is the responsibility of the candidate to ensure accurate contact information is provided and updates as required. Candidates who apply to this selection process must include an email address that accepts email from unknown users (some email systems block these types of email).

• Candidates are required to submit their application by using the online system. If you are unable to apply online, please contact the email address indicated in the "Contact information" section below. Please provide an explanation as to why you are not applying on-line for consideration. (Note: You must state the Selection Process number in the Subject of enquiry)

• You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

• Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications, operational requirements, and organizational needs may be applied at any stage in this selection process (i.e. screening and appointment stage).

• Various means of assessment may be used (for example: interview, written exam, reference checks, performance assessments, achievement record), depending on the needs of the hiring manager.

• Applicants are entitled to participate in the staffing process in the official language of their choice and are required to indicate their preferred official language in their application profile.

• Candidates are expected to make a reasonable effort to make themselves available for assessments as scheduled. Rescheduling will only permitted for accommodation measures or for other exceptional/extenuating circumstances, to be determined on a case-by-case basis.

• Candidates invited to the assessment stage will be required to provide proof of their education credentials, i.e., their degree or official transcript. Failure to do so may result in you not being considered further in the selection process.

• Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/

Depending on the number of applicants, ISC needs and HR plans, volume management strategies such as random selection, application of one (1) or more assets, top-down approach, and/or cut-off scores MAY be used for the purpose of managing applications/candidates. Breadth and depth of the assessed qualifications may be considered.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.