Senior Investigator

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

* Candidates that submitted an application under 2023-PSP-EA-OCI-180040 do not need to resubmit an application.

VERY IMPORTANT NOTE: It is the responsibility of the candidate to clearly outline that they meet each of the screening criteria (i.e. Education and Experience Qualifications, both Essential and Assets) by RESPONDING TO THE SCREENING QUESTIONS IN THE ONLINE APPLICATION. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities. Rather, the candidate must provide concrete examples that illustrate how they meet the requirement. A lack of EXAMPLES and DETAILS may result in your application being rejected as the Assessment Board will have insufficient information to determine whether or not you meet the qualifications.

Duties

• Investigates complaints received from federal offenders and their families, for the assigned institutions, and determines whether there has been a violation of law, policy and/or principles of administrative fairness.
• Negotiates, uses alternative dispute resolution techniques and mediation to address/seek resolution to offender complaints.
• Initiates, plans, and conducts investigations into offender complaints and/or areas of concern as identified by the Office of the Correctional Investigator (OCI), individual issues and other concerns that may be symptomatic of more general problems within assigned institutions.
• Participates in the preliminary analysis of complaints received by the OCI and collaborates with team members in assessing the required follow-up.
• Briefs OCI Management on the plan/scope of cases and institutional visits, as well the constraints, limitations and potential problems expected during the course of the investigation; and prepares and coordinates visits to assigned institutions as per corporate objectives, meets with offenders and CSC staff and special interest groups within the institutions, monitors correctional practice vis-à-vis law, policy and administrative fairness and follows up to ensure corrective action is initiated.
• Conducts specific inspections of correctional institutions as required and documents the findings and conclusion in coordination with OCI Management.
• Completes letters of debriefing, written summaries as well as recommendations and documented conclusions and comprehensive reports further to each institutional visit and ensures necessary follow-up action. Upon request, submits reports that details areas of focus as identified by the OCI, individual, systemic and groups’ issues and presents recommendations.
• Researches and formulates recommendations for change on policy issues; and proposes potential revisions in policy guidelines and instruments to govern the conduct of investigations.
• Reviews and completes reports on Section 19 investigations that relate to assigned institutions and monitors and prepares subsequent reports on the implementation of corrective measures at assigned institutions.
• Participates and conducts investigations of more complex issues identified as priorities by the OCI and/or completes special projects.
• Provides information/education about the mandate and the operations of the OCI; and subject matter expertise to early resolution officers and mentors junior investigators, as required.

Work environment

The Office of the Correctional Investigator of Canada acts as an ombudsman for federal offenders. A key priority for our government and our Office remains the overrepresentation of Aboriginal people in prisons, and their reintegration into the community. Our office offers you a place behind the wheel to ensure a positive progression of this important priority from coast to coast by listening to the needs and challenges of our clientele and maintaining positive links with service representatives as well as Aboriginal correctional offenders.

All this is done thanks to our team of dynamic and talented professionals who:

• Do great things within a small organization
• Travel across the country
• Establish and maintain relationships of trust and partnership with key stakeholders
• Learn with hands on experience
• Welcome new opportunities and challenges

That's who we are. If you could see yourself in this role, the Office of the Correctional Investigator of Canada could offer you the job you are looking for.

Intent of the process

The immediate intent of this Job Opportunity Advertisement is to staff one indeterminate position with a linguistic profile of CBC/CBC. A pool of qualified candidates (fully assessed or partially assessed) may be established and may be used to staff positions at this group and level with various tenures (acting appointments, assignment, deployment, indeterminate, specified period, secondment), various language requirements, security requirements and conditions of employment.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

ED1: Graduation from a recognized university with a Bachelor degree with acceptable specialization in sociology, criminology, law-related field, psychology, political studies or some other specialty relevant to the position.

Degree equivalency

EX1: *Significant experience in working with offenders or individuals in relation to criminal justice, or with Ombudsmanship in the field of human rights or mental health.

EX2: *Significant experience in conducting interviews, in support of systemic, criminal, or administrative investigations or reviews.

EX3: *Significant experience in conducting research, analyzing information and writing investigative reports containing findings or recommendations.

EX4: *Significant experience in interpreting or applying legislation or regulations.

*Significant experience is defined as the depth and breadth of experience normally acquired through full-time performance of a wide range of activities related to the task for at least three (3) years.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Such as: Bilingual - imperative/non-imperative, BBB/BBB, CBC/CBC, English essential and French essential

Information on language requirements

C1: Thoroughness
C2: Resilience
C3: Respect for diversity and equity
C4: Working effectively with others
C5: Thinking things through
C6: Achieve Results
C7: Oral Communication
C8: Written Communication

The following may be applied / assessed at a later date (may be needed for the job)

AED1: Master’s degree from a recognized post-secondary institution in a field relevant to the position (such as but not limited to criminology, sociology, psychology, legal studies).

Degree equivalency

AEX1: Experience in negotiation, mediation or alternative dispute resolution processes.

AEX2: Experience in conducting inspections in support of administrative investigations or reviews.

AEX3: Experience working with Indigenous communities.

AEX4: Experience developing or maintaining collaborative relationships with stakeholders in Indigenous communities.

Occasional overtime on very short notice.

Work in an environment that involves possible exposure to unsettling inmate files.

Conditions of employment

Reliability Status security clearance

Willingness and ability to travel to federal correctional institutions across Canada (approximately 1 week per month).

In possession of a valid Driver’s License.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

a. LEAVE/ABSENCES DURING THIS SELECTION PROCESS: It is the responsibility of the candidate to notify the contact person of any pre-approved leave throughout the duration of the process in order to facilitate scheduling of evaluations. One (1) alternate date will be possible only if requested for the following reasons: 1) Medical reasons with doctor’s certificate 2) Death in your immediate family 3) Confirmation of pre-approved travel plans or training plans 4) Religious reasons or another reason that is considered reasonable by the assessment committee.

b. An exam or presentation may be administered and the ability to communicate effectively in writing may be evaluated with these documents or with other documents.

c. An interview or presentation may be administered and the ability to communicate effectively orally may be evaluated during the interview or presentation.

d. Reference checks may be sought.

e. Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

f. A random or top-down selection or use of an asset qualification may be used in the determination of those to be given further consideration in the assessment process.

g. You must provide proof of your education credentials.

h. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/

i. All candidates that apply to this selection process must include in their application a valid email address and ensure that this address is functional at all times and that it accepts messages from unknown users. Failure to do so may result in important messages not being received. Communication for this process will be conducted via the e-mail address provided in your application. It is your responsibility to ensure that you check for messages regularly.

j. Indeterminate employees at the same group and level, or equivalent may be considered for deployment, assignment or secondment prior to the assessment of other applicants. Please identify clearly your substantive group and level and your employment status on your resume and/or application form.

k. Canadian citizens and permanent residents residing within 125km of the National Capital Region may be considered prior to the assessment of other applicants.

l. Please submit your application via jobs.gc.ca. CVs sent by e-mail will not be accepted.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.