Forensic Laboratory Program Manager & Forensic Laboratory Operations Manager

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process prior to the closing date. You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

Duties

STREAM 1 - Forensic Laboratory Operations Manager:
• Manages the daily operations of a forensic science databasing laboratory that delivers investigative, consultative and other specialized services to the police enforcement community, criminal justice system and other government agencies.
• Manages the human, financial and physical resources for a group of 15-25 professional specialists, technicians and support staff.
• Develops laboratory business plans and performance management frameworks in accordance with FS&IS and RCMP strategic priorities and objectives.
• Manages strategic alliances and partnerships at the local, provincial, national and international levels.
• Coordinates, manages and provides direction to advance and enhance laboratory activities, services and overall program results.
• Coordinates, manages and provides direction regarding the development of performance management, performance measurement and quality management processes and mechanisms to advance and enhance laboratory activities, services and overall program results.

STREAM 2 - Forensic Laboratory Program Manager:
• Provides expert advice and guidance to senior RCMP managers; and to federal government senior managers, officials and advisory committees on the need for legislative and policy changes; and on the development of new legislation and policies in order to improve workflow processes to respond to events.
• Manages the human, financial and physical resources for a group of 3-5 professional specialists, technicians and support staff.
• Develops national program plans and performance management frameworks in accordance with FS&IS and RCMP strategic priorities and objectives.
• Identifies, investigates and addresses current and future operational or program problems, concerns and deficiencies; develops protocols and procedures and strengthens capabilities to respond to and to handle emergencies (e.g. biological events).
• Monitors new technologies and methodologies in the international forensic community for potential program implementation and directs research and development of new applications, technologies and workflow.
• Manages strategic alliances and partnerships at the local, provincial, national and international levels.

Work environment

Work is normally conducted in a laboratory environment where there is exposure to a variety of occupational hazards (biological, chemical, physical), some of which are not readily identifiable and as such an awareness of these risks must be maintained and appropriate safety procedures observed. As part of the criminal and humanitarian investigation process, there is lack of control over the pace of work and there is no tolerance for error.

Intent of the process

The immediate need is to staff two positions on an indeterminate basis, with various linguistic profiles and a Secret security clearance.

A pool of candidates may be established and may be used to staff similar positions within the RCMP in the National Capital Region on an indeterminate or specified period (including term, acting, or assignment) basis, with various linguistic profiles and various RCMP security clearances.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education (All streams):
Graduation with a degree in biology, biochemistry, chemistry, or in another forensic science related discipline from a recognized post-secondary institution.

Degree equivalency

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
STREAM 1 - Forensic Laboratory Operations Manager - Bilingual Imperative CBC/CBC

STREAM 2 - Forensic Laboratory Program Manager - English Essential

Information on language requirements

Experience (ALL STREAMS):
EX1. Experience in managing human, financial and material resources within a laboratory environment.
EX2. Experience building cooperative and effective relationships with internal and external stakeholders, or partners and clients.

STREAM 1:
EX3. Recent* experience in leading or managing a team.
EX4. Experience in providing advice and recommendations to Senior Management** on program policy or operational issues.
EX5. Experience developing, implementing and reporting against strategic or operational business plans.

* Recent is defined as the breadth, depth, and complexity of experience normally associated with the regular performance of the tasks for a period of at least three (3)years over the last five (5) years.
**Senior Management is defined as Director General, Director, Inspectors and Superintendent level and above, and also includes General Managers and Program Managers.

STREAM 2:
EX3. Significant experience* in the management of a science based organization including significant experience in an accredited laboratory environment.
EX4. Significant experience* in providing strategic advice on complex scientific issues and recommendations to senior management**.
EX5. Experience in writing complex documents such as policy, strategic plans, corporate planning & priorities, audit, and program reviews.

*Significant experience is defined as the breadth, depth, and complexity of experience normally associated with full time performance of tasks for a period of two (2) years.
**Senior Management is defined as Director General, Directors, Inspectors and Superintendent Level and above, and includes General Managers and Program Managers.

Knowledge (ALL STREAMS):
K1. Knowledge of the mandate and priorities of the Forensic Science and Identification Services, the National DNA Data Bank and the National Missing Persons DNA Program
K2. Knowledge of methods, techniques, practices and workflows related to forensic DNA analysis

STREAM 2:
K3. Knowledge of quality management systems relevant to a laboratory

Abilities/Skills (ALL STREAMS):
A1. Ability to communicate effectively orally
A2. Ability to communicate effectively in writing
A3. Ability to plan, deliver on multiple priorities, and work under pressure
A4. Ability to prepare reports, presentations or briefing documents

Personal Suitability (ALL STREAMS):
PS1. Create vision and strategy (aka Strategic Thinking)
PS2. Mobilize people
PS3. Promote innovation and guide change
PS4. Uphold integrity and respect
PS5. Achieve results

The following may be applied / assessed at a later date (may be needed for the job)

Certification:

STREAM 1:
Qualification as a Forensic Specialist

STREAM 2:
Qualification as a Forensic DNA Specialist

Experience (ALL STREAMS):
Experience in managing scientific teams in an accredited laboratory (or with an ISO quality control system or equivalent).

Knowledge (ALL STREAMS):
Knowledge of Canadian laws and regulations with respect to the DNA Identification Act and the DNA Identification Regulations

OPERATIONAL REQUIREMENTS
(may change during the candidate’s term in section)
OR1. Willingness and ability to travel for work related assignments.
OR2. Willingness and ability to provide expert witness testimony in a court of law.
OR3. Willingness and ability to work overtime.
OR4. Willingness and ability to work in a police environment, including exposure to unsettling and/or graphic material.
OR5. Ability to maintain standing and/or sitting positions for extended periods.
OR6. Required to adhere to laboratory safety standards and procedures.

Conditions of employment

Secret security clearance - All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to), reference checks, previous employment, on-line activities, credit checks, alcohol and/or drug use.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates must meet all essential qualifications to be appointed to a position. This will be determined through the use of various evaluation tools.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

You must provide proof of education credentials. If you obtained your degree outside Canada, it is your responsibility to demonstrate its equivalence, please take a look at the following link for more information: https://www.cicic.ca

Indeterminate employees at the same group and level, or equivalent may be considered for deployment, assignment/secondment prior to the assessment of other applicants.

Please identify clearly your substantive group and level and your employment status on your resume and/or application form.

Our means of communication with applicants is via e-mail. Please ensure to include a functional e-mail address, which will accept messages from unknown users (some e-mail systems block these types of e-mails). It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

HOW TO APPLY:
You will be required to answer screening questions to demonstrate how you meet the Essential Qualifications (Education and all Essential Experiences).

When answering the screening questions, it is not sufficient to say that you have the required qualifications or to list your current or past responsibilities. Rather, you must provide concrete examples of tasks you have accomplished with significant details to explain the WHAT, WHEN, WHERE and HOW you acquired each qualification.

For each experience criteria, please provide the following information:

1- Name of the department or organization where the experience was acquired;
2- Title of the position occupied, group and level and the period(s) in which you performed the functions (M-Y to M-Y);
3- Specific details of tasks or projects demonstrating how the experience was acquired (Situation/Challenge, Tasks, Action and Result).

Should your responses to the screening questions contain insufficient details to demonstrate that you meet the screening criteria, your application will not be given further consideration in this process. Candidates will not be solicited for incomplete or possible missing information.

Cracking the Code on how to apply to the Public Service...Watch this before you apply!
www.youtube.com/watch?v=0GW7P3g9hhI

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.