Logistics Operations Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

The Government of Canada is committed to building a skilled workforce that is representative of Canada's diversity, which includes the recruitment of Canadian Veterans and releasing Canadian Armed Forces personnel:
https://www.canada.ca/en/public-service-commission/jobs/services/public-service-jobs/canadian-armed-forces-members-veterans.html
We encourage applicants to identify any abilities, competencies, and/or experiences acquired through employment with the Canadian Armed Forces where applicable.

Organizational Needs:
Natural Resources Canada is committed to establishing and maintaining a representative workforce. This organizational need may be identified as part of the appointment decision. In such cases, qualified candidates who self-declare as members of a visible minority group, Indigenous peoples, persons with disabilities or women (in non-traditional occupations) could be considered in priority.

Work environment

Are you looking for a fast-paced, challenging, and unique work environment? Well, look no further!

Created in 1958, the Polar Continental Shelf Program (PCSP) is an organization within Natural Resources Canada that provides logistical support to the Other Government Departments and over 1100 Canadian Arctic researchers annually. The overall mission of the PCSP is to provide safe, efficient and cost-effective logistical support to researchers from Canadian government agencies, northern communities, and independent and university groups conducting scientific activities in isolated areas throughout the Canadian Arctic.

Working as a Logistics Operations Officer for the PCSP is not your typical 9 to 5 job. You will encounter two distinct work environments in this position: the Arctic Logistics hub in Resolute Bay, NU, and hybrid work from one of the many NRCan offices across Canada.

During the operational field season, which runs approximately January to September, you will work in Resolute Bay, Nunavut, on a rotational basis, to ensure all the well-made plans run smoothly. Your day-to-day tasks will involve everything from deciphering weather to dispatching aircraft, amending client’s logistics, discussing operations with clients and other team members via email, telephone, satellite phone, InReach and HF radio, keeping in touch with remote field camps, arranging loads for aircraft, completing administrative tasks and much, much more.

From approximately September to February, you will connect with the Arctic Logistics Operations team remotely/virtually from the Ottawa headquarters, or potentially from one of the many NRCan offices across Canada. During this period, the team works with clients to plan the aircraft, field equipment and accommodations they require to perform their scientific research throughout the Arctic.

Rotations to Resolute Bay are usually 6 weeks in length. When working in Resolute Bay you will be working 7 days per week, 10 hours per day, accumulating overtime hours. Each rotation is followed by 3 weeks off, using the accumulated overtime hours so you do not miss a pay. Any excess overtime hours can be taken as additional time off (based on operational requirements) or cashed out as additional pay.

Still not certain you want to apply? Check out all these benefits:
• All travel costs from your home to the Arctic will be arranged and covered by the PCSP.
• The Government of Canada has a great heath care, dental, and pension plan.
• Flexible working hours (dependant upon operational requirements).
• While working in Resolute Bay, you will be staying at our facility at no additional cost. At the facility you will have your own room with satellite TV, access to lounges, a library, a laundry room, and a fitness room, and be fed by our amazing cooks.
• While working in Resolute Bay, you will receive a payment for incidentals of $17.30 per day for the first 30 days and $13.00 per day afterwards.

Intent of the process

The intent of this selection process is to staff one (1) permanent position.

A pool of (fully or partially) qualified candidates may be established through this process to staff identical or similar positions at Natural Resources Canada with various tenures (determinate period or indeterminate), various linguistic requirements, various security requirements, various conditions of employment and for various locations.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education
A secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

Experience
- Experience in the shipping and handling of freight or cargo.
- Experience in planning and scheduling aircraft logistics.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Experience
- Experience in planning for logistics operations in the Arctic.
- Experience working in an isolated location in the Arctic.
- Experience in supervising staff.
- Experience in negotiating freight, shipping and aircraft chartering contracts.
- Experience in an aviation dispatch environment.
- Experience in using radio communication equipment.
- Experience in dealing with northern organizations.
- Experience in coordinating logistics for remote camps or field camps.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Knowledge
- Knowledge of the transportation of dangerous goods.
- Knowledge of charter aircraft operations procedures.

Abilities & Competencies
- Ability to communicate effectively in writing.
- Ability to communicate effectively orally.
- Ability to work under pressure with multiple shifting priorities.
- Ability to analyze and interpret weather data.

Personal Suitability
- Dependability.
- Judgment.
- Client-service oriented.
- Team player.

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS
- Willing and able to work in isolated High Arctic locations for extended periods of time.
- Willing and able to work long hours and overtime, including work on weekends.
- Willing and able to travel to various locations in the Arctic on a regular basis.

Conditions of employment

Reliability Status security clearance

- Possess and maintain a valid driver’s licence.
- Undergo a pre-employment medical suitability assessment for working in an isolated location, and periodical assessments throughout their employment.
- Obtain and maintain CPR and first aid certifications.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

We will only accept on-line applications received via the GC Jobs site at: https://www.canada.ca/en/public-service-commission/jobs/services/gc-jobs.html. To submit an application on-line, please select the button "Apply Online" below. Persons with disabilities preventing them from applying on-line should contact 1-800-645-5605.

Candidates must provide proof of education credentials upon request.

You may be assessed using a variety of assessment tools, such as, but not limited to: standardized tests, written exams, interviews, simulation exercises, reference checks, recent and past performance evaluations, self-assessments, candidate achievement record, etc.

When answering the screening questions, remember that the assessment board cannot make assumptions about your Education and Experience. It is not sufficient to say that you have the required qualifications or to list your current or past responsibilities. Rather, you must provide concrete examples with significant details to explain WHEN, WHERE and HOW you acquired each qualification. This is similar to what would be expected of you when asked to provide a concrete example of a particular situation in the context of an interview. Candidates will not be solicited for incomplete or possible missing information.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.