Various Positions, Administrative Services Officer

Update: Correction of a typing error in the Process Intent section to show: The intention of this process is to staff three (3) indeterminate and/or determinate positions.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

When submitting your application, you must answer questions regarding the education and experience requirements (both essential and asset qualifications). You must clearly demonstrate how you meet each of these requirements by answering the online questions. It is not sufficient to only state that the qualifications are met or to only provide a listing of current or past responsibilities. Rather you must clearly demonstrate when (month-year to month-year), where and how you acquired each qualification by giving concrete examples. Information provided in your answers related to your education and experience must be supported in your resume. Failure to provide the above information in the format required may result in your application being rejected from the process. The information you provide in the questionnaire must be true.


TEXT QUESTION
A response to a text question addressing the following is required.

An online written exam (text question) will be used to assess the following essential competencies:
• Effective Interpersonal skills;
• Ability to communicate effectively in writing.

If you do not respond to this question and meet these essential competencies listed above, your application will be eliminated from consideration.

Work environment

Elections Canada offers a hybrid work model which permits telework in most situations. However, employees are expected to work onsite at least 2 days per week (or a minimum of 40% of their working schedule). This includes one fixed day onsite for all employees of the same team and one flexible day (i.e. not fixed) at an onsite location. Work arrangements outside of this model will be considered on an exceptional basis only.

Intent of the process

The intention of this process is to staff three (3) indeterminate and/or determinate positions.

A pool of fully or partially qualified candidates may be established to fill positions at the same or equivalent group and level at Elections Canada with varying tenures (such as indeterminate, specified period, acting, casual) and various linguistic requirements and profiles.

Positions to be filled: 3

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
• Secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

ESSENTIAL EXPERIENCE
• Significant experience* in providing administrative services** in a client service environment.
• Experience in researching and analyzing information or data.

DEFINITIONS
* Significant experience is defined as rich and diverse experience. The number, complexity, and diversity of tasks, as well as the level of autonomy, will be taken into account.

** Administrative services may include, but not limited to the performance of tasks such as: entering/tracking information in databases, planning or coordinating meetings, preparing, or reviewing documents for accuracy, coordinating incoming and outgoing correspondence, filing, writing minutes of meetings, collecting data, preparing tables, etc.

ABILITIES
• Ability to analyze issues and provide guidance.
• Ability to communicate effectively verbally.
• Ability to communicate effectively in writing.

PERSONAL SUITABILITY
• Client Service.
• Effective interpersonal skills.
• Demonstrate initiative and be action oriented.
• Reliability.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
LINGUISTIC PROFILE
• English or French, Bilingual imperative BBB/BBB, CBC/CBC and CCC/CCC

Information on language requirements

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EXPERIENCE
• Experience working in Excel or similar software to manipulate data.
• Experience using applications such as Freebalance or similar Enterprise Resource Planning (ERP) Solutions.
• Experience coordinating administrative activities for a project or special initiative.
• Experience working in the field of finance.
• Experience developing and delivering training sessions.
• Experience working in a call center.
• Experience supervising employees.
• Experience working in the field of procurement and contracting.
• Experience working for an electoral management body at the federal, provincial, territorial, municipal level or other comparable institution/similar agency in Canada or abroad.
• Experience in project and program support.
• Experience in system or user acceptance testing.
• Experience in providing technical support to internal or external stakeholders, or clients.
• Experience using one or several human resources management systems, other than self-service systems, among, but not limited to, the following: MyGCHR (PeopleSoft), Public Service Resourcing System, Priority Information Management System, Visio, eStaff, PeopleInsight and Phoenix.
• Experience analyzing or interpreting occupational health and safety legislation.

ORGANIZATIONAL NEEDS
Elections Canada is committed to establishing and maintaining a representative workforce. Qualified candidates who self-identify as members of the Equity-seeking groups (a group of persons who are disadvantaged on the basis of one or more prohibited grounds of discrimination within the meaning of the Canadian Human Rights Act) may be selected for appointment to fill an organizational need.

Conditions of employment

SECURITY AND RELIABILITY
• Reliability security status.


CONDITIONS OF EMPLOYMENT
• Consent to observe strict political impartiality and neutrality for the duration of employment.
• Availability and consent to work overtime.
• A working internet connection is required to perform the duties of the position.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

OTHER INFORMATION
Please ensure that your Personal Record Identifier (PRI) is included in your application, if you have one.

Persons are entitled to participate in the selection process in the official language of their choice.

All communication regarding this process will be administered vi e-mail. It is the candidate's responsibility to provide a valid e-mail address and inform the selection board when it changes.


HOW TO APPLY :
- Click on "Apply Online."
- Ensure that your personal information is complete and accurate.
- Answer the screening and text questions honestly and thoroughly. Be sure to read the provided definitions and/or instructions before responding.
- Upload the latest version of your resume.

For tips on how to apply, check out this video:
🎥 http://www.youtube.com/watch?v=0GW7P3g9hhIl

It is also important to respond to the text question as this question will be used to assess the essential competencies “Effective Interpersonal skills” and “Writing skills”. If you do not respond to this question, your application will be eliminated from consideration.

In addition to the screening and text questions, interviews and reference check may be conducted. Interviews may be conducted using a specialized third-party service provider, to administer some assessments.

Our intention is to communicate with the candidates by email. Candidates who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email). If you do not respond to our communications, we will interpret this as your withdrawal from the process.

You must provide proof of your education credentials later in the process. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at: http://www.cicic.ca.

Asset qualifications may be invoked based on the needs and/or for volume-management purposes.

Persons are entitled to participate in the appointment process in the official language of their choice.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.

Apply online