ATSSC needs you ! Senior Registry Officer / Navigator

Update: Amendment to the closing date

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

ARE YOU READY?
No more endless processes! The ATSSC aims to establish a pool of partially qualified candidates by the end of May! But what does that imply?

- Four (4) screening questions and six (6) Yes/No questions;
- A written exam integrated into this application with 3 questions; and
- No formal interview or reference check *.

The pool will be established immediately after the correction of your application and the evaluation of your second language skills for the reading comprehension and written expression. Ready, set, go!

* Hiring managers may conduct informal interviews or reference check following the creation of the pool.

In support of achieving a diverse workforce, consideration may be given to candidates who, at the time of application, self-declare as belonging to one of the following designated Employment Equity groups: Aboriginal person, Persons with a Disability, Member of visible Minority group or Women.

Please note that the positions to staff are located in Ottawa and Montréal.

Work environment

Do you like working in a fast-paced, results-oriented environment that values service excellence? Are you looking for a chance to make your mark in a small organization that plays a big role in providing justice to Canadians? If so, then consider a career at the Administrative Tribunals Support Service of Canada (ATSSC).

You’ll be able to benefit and learn from being closer to management and having the opportunity to be exposed to a variety of files. We’re also committed to supporting a healthy life-work balance and to creating an inclusive and respectful work environment.

The ATSSC is committed to making real change in our workplace and our society. A change that is consistent with the social expectations to do better, to treat people fairly and with respect and to make a difference. We strive to be an equitable, diverse and inclusive workplace where all employees have a voice and opportunities to contribute to an equitable and inclusive access to justice for all Canadians. We embrace different perspectives, backgrounds and experiences, in hope that it will strengthen collaboration and quality of the services we provide.

You could also benefit from hybrid and flexible forms of work, which may include a combination of on-site work and telework and compressed work schedules (dependent on the position and operational needs).

Bonus point, we have our own internal compensation and benefits Advisors and a dedicated information technology team. What are you waiting for ?

Intent of the process

The intent of this advertisement is to staff five (5) positions on an indeterminate basis.

A partially assessed pool will be created and may be used to staff similar positions at an identical or equivalent group and level with various linguistic requirements, tenures, locations or security level within the Administrative Tribunals Support Service of Canada (ATSSC). Federal organizations listed in Schedules I, IV and V of the Financial Administration Act (FAA) may use this selection process to appoint a candidate to a similar position within their organization.

* IMPORTANT: Please note that the second language skills ''Reading comprehension'' and ''Written expression'' will be assessed before the creation of the pool. Obtaining a level B in these two skills will be required to be qualified in the pool.

Positions to be filled: 5

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

ED1: A secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE

EX1: Experience in interpreting and applying legislation, regulations, policies, or procedures.
EX2: Experience in reviewing, drafting, and formatting various types of documents.
EX3: Experience in providing administrative or registry services in a quasi-judicial, judicial, or legal environment, such as a tribunal, court, commission, board, law firm or notary office.

ABILITIES

A1: Ability to communicate effectively in writing.
A2: Ability to plan and organize work, to set priorities and to meet deadlines.

COMPETENCIES

C1: Thinking things through
C2: Client service
C3: Showing initiative and being action-oriented
C4: Attention to detail

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)
Bilingual - Imperative (CBB/CBB)
Bilingual - Imperative (CBC/CBC)
Bilingual - Imperative (CCB/CCB)
Bilingual - Imperative (CCC/CCC)

Information on language requirements

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS
The following criteria are asset qualifications. You will not be screened out of the selection process should you answer ''No''.

AED1: Successful completion of a post-secondary education program with specialization in legal assistant, legal or paralegal techniques, law, industrial relations, administration, social science, or any another field related to the position or an acceptable combination of education, training and/or experience..

AEX1: Experience performing duties of a court registrar during judicial proceedings.
AEX2: Experience in the use of an information or file management system, such as GCDocs, IRIMS, EDRM, SharePoint or Live Link.
AEX3: Experience working in a call centre.
AEX4: Experience in conducting research and providing recommendations.
AEX5: Experience working with a case management system.

Degree equivalency

OPERATIONAL REQUIREMENTS

Willingness to work overtime often on short notice.
Willingness to travel for hearings where necessary.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. Meeting one or many of the other qualifications may be a deciding factor in appointing a particular candidate amongst the qualified candidates. Please note that one, some or all of the asset qualifications could be used at any stage of the staffing process.

All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates. For this selection process, our intention is to communicate with the candidates by email. Candidates who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email).

Applications received by email will not be accepted. If you are a person with disability preventing you from applying on-line, you can contact an Officer at the Federal Public Service Job Advertisement Information Line by calling 1-800-645-5605.

If you have technical difficulties with the GC Jobs website, you can contact the Public Service Commission of Canada's support centre by selecting the "Contact Us" link below, in the left corner of this window, or by calling 1-888-780-4444.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.