Administrative Officer

Important messages

Giving you the best chance to succeed!
At Public Services and Procurement Canada (PSPC) we are committed to running inclusive and barrier-free recruitment processes.

If you have a limitation that may impact your performance at any steps of the assessment process (such as during a written test or an interview), you may request an accommodation. Assessment accommodations are designed to remove barriers, and to ensure that candidates with limitations can fully demonstrate their abilities. Should you wish to be accommodated, please direct your inquiry to the contact identified at the bottom of this poster. All information received in relation to accommodation will be kept confidential.

For more information on assessment accommodation visit the following website: https://www.canada.ca/en/public-service-commission/services/assessment-accommodation-page.html

✋︎ All correspondence and communications may be used for assessment.

✋︎ Candidates must demonstrate in the screening questions how they meet the essential qualifications (education 𝗔𝗡𝗗 experience) and the asset qualifications.

✋︎ Clear examples must be provided by outlining 𝗪𝗛𝗘𝗥𝗘, 𝗪𝗛𝗘𝗡 and 𝗛𝗢𝗪 the degree was obtained or the experience was acquired. It is NOT SUFFICIENT to only state that the qualifications are met or to provide a listing of current or past responsibilities.

✋︎ If you have less work experience, you could include school-related projects or coursework, volunteer work, summer work experience that demonstrate relevant information.

✋︎ Failure to clearly demonstrate how you meet the screening criteria may result in the rejection of your application.

✋︎ Candidates will not be solicited for incomplete or missing information.
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📢 𝐉𝐎𝐈𝐍 𝐎𝐔𝐑 𝐓𝐄𝐀𝐌!
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📢Are you looking to gain new experiences and develop various skills? Would you like to work in an environment that is stimulating and focused on client service excellence? Do you want to contribute to the success of your Government and make a difference? Then, look no further, we have a job for you!

The Public Service Pay Centre is currently looking for dynamic and motivated individuals to fill various Administrative Officer positions.

📢 WE OFFER:
▻ An engaging work environment with a focus on your well-being
▻ Learning and developmental opportunities to maximize your personal and career growth
▻ Flexible work arrangements including hybrid work
▻ Opportunities to demonstrate your talent
▻ Competitive salaries and excellent benefits

Work environment

🌟 We are One PSPC!
Public Services and Procurement Canada (PSPC) helps the Government of Canada serve Canadians. With a strong focus on quality customer service, we provide innovative common services such as real estate and building management, purchasing, banking, pay and pensions, and translation to other government departments, agencies and boards. By providing these centralized services to departments and agencies, we enable them to focus on what they do best: providing their programs and services to Canadians.

At PSPC, we are committed to achieving a competent, representative workforce that reflects the diversity of the Canadian population. We work hard to create a welcoming, respectful and inclusive workplace through a variety of programs and initiatives. In fact, we have been named one of Canada’s Best Diversity Employers for the fifth year in a row and here is a list of some of our diversity and inclusion achievements:
• five diversity networks;
• a Task Force on Anti-racism, Workplace Culture and Equity;
• a national Reconciliation and Indigenous Engagement Unit;
• an Ombudsman for Mental Health (the first such position within the federal public service);
• an Accessibility Office and;
• a Gender-based Analysis Plus (GBA+) Centre of Expertise.

While many programs and initiatives have already been implemented in line with our commitments to diversity and inclusion, we aim to get better! That's why we invite you to be part of the change by joining an organization where individual differences are recognized, valued and respected. Be part of the solution!

Intent of the process

A pool of qualified candidates will be established and could also be used to staff similar positions with various tenures, titles, language requirements and security requirements within the Federal Public Service Pay Centre.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

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📢 𝐈𝐅 𝐘𝐎𝐔 𝐇𝐀𝐕𝐄 𝐓𝐇𝐄 𝐅𝐎𝐋𝐋𝐎𝐖𝐈𝐍𝐆 𝐄𝐃𝐔𝐂𝐀𝐓𝐈𝐎𝐍 𝐀𝐍𝐃 𝐄𝐗𝐏𝐄𝐑𝐈𝐄𝐍𝐂𝐄, 𝐓𝐇𝐈𝐒 𝐉𝐎𝐁 𝐌𝐈𝐆𝐇𝐓 𝐁𝐄 𝐅𝐎𝐑 𝐘𝐎𝐔!
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🌐 𝗘𝗦𝗦𝗘𝗡𝗧𝗜𝗔𝗟 𝗘𝗗𝗨𝗖𝗔𝗧𝗜𝗢𝗡 :

◾ A secondary school diploma 𝗢𝗥 *an acceptable combination of education, training and/𝗢𝗥 experience.

❋ An acceptable combination of education, training and/𝗢𝗥 experience is defined as the successful completion of 2 years of secondary school and a minimum of 5 years of experience in administrative or clerical services related to the duties of the position to be filled.

Degree equivalency

🌐 𝗘𝗦𝗦𝗘𝗡𝗧𝗜𝗔𝗟 𝗘𝗫𝗣𝗘𝗥𝗜𝗘𝗡𝗖𝗘𝗦:

◾ Experience providing *administrative support services.
◾ Experience in the use of each of the following: word processing, spreadsheet and email software.

❋ Administrative support services is defined as, but not limited to: managing agendas, scheduling and organizing meetings/teleconferences, preparing various documentation, data entry, performing reception and/𝗢𝗥 mail duties, procuring office equipment and supplies, maintaining a filing system, and other related duties.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
French Essential
Bilingual Imperative CBC/CBC

Information on language requirements

🌐 𝗘𝗦𝗦𝗘𝗡𝗧𝗜𝗔𝗟 𝗖𝗢𝗠𝗣𝗘𝗡𝗧𝗘𝗡𝗖𝗬:

◾ Client Service Competency Level 1: Delivers high-quality client service

🌐 𝗘𝗦𝗦𝗘𝗡𝗧𝗜𝗔𝗟 𝗔𝗕𝗜𝗟𝗜𝗧𝗜𝗘𝗦:

◾Ability to communicate effectively in writing
◾Ability to communicate effectively orally
◾ Ability to verify information to ensure completeness and accuracy.
◾Ability to prioritize tasks in order to meet deadlines.
◾ Ability to analyze and resolve problems.

🌐 𝗘𝗦𝗦𝗘𝗡𝗧𝗜𝗔𝗟 𝗣𝗘𝗥𝗦𝗢𝗡𝗔𝗟 𝗦𝗨𝗜𝗧𝗔𝗕𝗜𝗟𝗜𝗧𝗬:

◾Dependability
◾Working effectively with others

The following may be applied / assessed at a later date (may be needed for the job)

🌐 𝗔𝗦𝗦𝗘𝗧 𝗘𝗫𝗣𝗘𝗥𝗜𝗘𝗡𝗖𝗘𝗦:

◾ Experience in coordinating, revising and preparing various correspondence (such as presentations, briefing notes, reports, minutes/records of decision).
◾Experience in coordinating human resources activities (such as preparing and submitting staffing requests for various staffing actions) in the Public Service.
◾ Experience maintaining calendar and correspondence for a manager.
◾Experience in managing and maintaining an electronic filing system such as GC Docs.

In support of achieving a diversified workforce, consideration may be given to candidates, who, at the time of application, self-declare* as belonging to one of the following designated Employment Equity groups: Women, Indigenous (Aboriginal) Peoples, Persons with Disabilities and Members of Visible Minorities.

* We therefore encourage you to self-declare during the online application process by selecting the appropriate box under the Employment Equity section.

For further details, please refer to the “Other information” section.

Information on employment equity

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

All job applications must be submitted through the Public Service Resourcing System.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

✋︎ Screening questions and/or your CV may be used to assess the ability to communicate effectively in writing.

➧ Candidates must meet the essential qualifications to be appointed to a position.

➧ Candidates will be required to provide proof of education credentials later in the process.

➧ Candidates who were educated outside of Canada, must have the certificates and/or diplomas assessed against Canadian education standards. This will enable candidates to provide proof of Canadian equivalency when applying for a job in the public service.

➧ Our intention is to communicate with candidates via email. Candidates who apply on this selection process must include in their application a valid e-mail address and to make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email). It is the candidate's responsibility to provide any changes to their personal information to the contact indicated on this job advertisement.

➧ You must complete all questions without consultation with any other individual as your answers will be used to evaluate some of the essential qualifications.

➧ Please note that a number of volume management strategies are available to hiring managers. Several strategies may be used in combination to maximize the effectiveness in volume management. Management may decide to invoke the assets, random selection or, top-down selection at any stage of the process.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.