Detachment Services Supervisor

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

PLEASE NOTE, WE WILL ONLY ACCEPT ON-LINE APPLICATIONS RECEIVED VIA THE Canada.ca SITE. Persons with disabilities preventing them from applying on-line are asked to contact the individual noted at the bottom of this advertisement.

NOTE: Applications are to be received online by clicking on the button below. Please do not send your resume or application to the Contact noted unless you are a person with a disability who is unable to apply online. The Contact can assist with general questions.

Please do not email the Contact asking for an update. You will be contacted if your resume will be considered further.

When submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education, and the essential and asset experience qualifications. It is your responsibility to provide clear and concrete examples in your responses to each question, including when (from-to), where (occupational title, organization) and how you obtained your education and experience. It is recommended that you describe the experience examples in specific terms, providing sufficient details so that the Assessment Board can clearly understand. Describe the situation/task, the action you took, what you accomplished and/or what you learned. Content of your response must be supported by your CV/resume as your responses to these questions will be used as a primary source of information and your CV/resume will only be used to validate this information. Should you indicate in your response "please refer to CV/resume" your application will be rejected. Lack of examples and details will result in your application being rejected as the Assessment Board will have insufficient information to determine if the requirement is met.

Any or all of the asset qualifications, operational requirements, and organizational needs may be used for the screening of applications. If you meet these criteria, please clearly demonstrate how you meet them in writing. Provide examples and describe the work/duties you have performed. Failure to do so may result in your application not being considered further during the screening process.

Original proof of your education will be requested and must be provided during the selection process, in order to verify that candidates meet the education requirement. Candidates who are unable to provide proof that they meet this essential qualification as requested may be eliminated from the process. Also note, if the name on your education credentials does not match the name on your current photo identification, you will need to provide proof of your name change.

Education obtained outside of Canada must be evaluated. Please contact The Canadian Information Centre for International Credentials as soon as possible to initiate the evaluation process http://www.cicic.ca/

Work environment

The RCMP Island District is looking for motivated and experienced supervisors to lead a team of support personnel who directly impact the public and regular members who work in frontline policing.

You’ll lead and become part of a dynamic group of Public Servants who are responsible for work in areas such as police records, customer service, procurement, finance and a host of other support tasks at an RCMP detachment.

Detachment Services Supervisor positions will require the ability to use critical thinking skills to problem solve, anticipate needs, develop HR plans and be part of the management team.

Candidates must have sound organizational skills, past supervisory experience, be a self-starter and have the ability to lead by example.

Person(s) will not be able to work Telework due to the nature of the duties.

Intent of the process

The immediate need is to staff one permanent full-time position in the Port Hardy Detachment.

A qualified group of candidates may be identified and may be used to staff future permanent or temporary vacancies (including terms, actings, casuals, assignments and secondments) in similar-level positions (at full or part-time hours, including shift-work). Once established, the qualified pool will be valid for a period of one year and may be extended.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
A secondary school diploma or employer-approved alternatives.

The employer-approved alternatives to a secondary school diploma are:
A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
An acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE:
(EE1) Experience in supervising a team of employees in an administrative environment, including some staffing experience, performance management of employees/subordinates, assigning duties, approval of leave, and training staff. (EE2) Experience in financial management.
(EE3) Experience using various software programs including word processing and spreadsheets.
(EE4) Recent* and significant** experience in coordinating and analyzing data, preparing reports, and making recommendations to senior management.
(EE5) Experience in providing guidance to colleagues and internal and external clients.

* “Recent” means experience gained within approximately the last 36 months.
** “Significant” means a depth and breadth of experience normally associated with performance of duties on a continual basis over a period of approximately 12 months.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

KNOWLEDGE:
(K1) Knowledge of procurement of goods and services.
(K2) Knowledge of the principles of staffing processes and procedures.
(K3) Knowledge of performance management.

ABILITIES:
(A1) Ability to use reasoning skills to solve problems.
(A2) Ability to identify issues, evaluate options and make recommendations to management.
(A3) Ability to supervise.
(A4) Ability to plan and organize multiple priorities.
(A5) Ability to communicate effectively orally.
(A5) Ability to communicate effectively in writing.

PERSONAL SUITABILITY:
(PS1) Effective Interpersonal Skills
(PS2) Dependability
(PS3) Initiative
(PS4) Judgement
(PS5) Flexibility
(PS6) Leadership

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS
EDUCATION:
(AQ1) Successful completion of post-secondary courses with a specialization related to supervision or management.

Degree equivalency

ASSET QUALIFICATIONS
EXPERIENCE:
(AQ2) Experience with building and property management.
(AQ3) **Significant experience in managing Human Resources matters.
(AQ4) Experience with computer applications, including PRIME, HRMIS and at
least one of the following; CPIC, TSMIT, JUSTIN, TEAM.

Notes:
PRIME: Police Records Information Management Environment
HRMIS: Human Resource Management Information Systems
CPIC: Canadian Police Information Center
TSMIT: Traffic Services Management Information Tool
JUSTIN: Just Information System
TEAM: Total Expenditures and Asset Management System

OPERATIONAL REQUIREMENTS
Willingness and ability to work overtime as required.

Conditions of employment

CONDITIONS OF EMPLOYMENT
Enhanced Reliability Status

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

NOTE: Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain RCMP security clearance involves a security/reliability interview and a field investigation regarding matters of criminal activity which includes reference checks, verification of credit/financial status, education, employment, etc. As such, the process may take several weeks or months to complete.

To be granted RCMP security clearance and to maintain the ethical standards of the RCMP, candidates must not be, or have been, involved in certain criminal activities, have been dishonourably discharged, have pending personal bankruptcies, etc. For additional information and a complete list of activities, please visit http://www.rcmp-grc.gc.ca/en/good-character . The security requirements are the same for all employees of the RCMP.

Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications, operational requirements, and organizational needs may be applied at the time of staffing. Candidates may be contacted and assessed against these criteria at any time during this process.

Interested persons must meet the essential qualifications to be appointed to the position, in a manner determined by the Selection Board. A person may be appointed to the position even though he/she does not meet any or all of the asset qualifications, operational requirements or organizational needs. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed.

Once established, the qualified pool will be valid for a period of 12 months and may be extended.

The successful applicant may be eligible for the Isolated Post Allowance and related benefits.

Practical and/or standardized tests may be administered for screening and/or assessment purposes.

Please note that candidates (including persons employed in the Public Service) will not be considered to be in travel status or on government business and travel costs will not be reimbursed. Consequently, candidates will be responsible for travel costs.

Random selection may be used to identify which applicants will be assessed or appointed in this appointment process.

Top-down selection may apply.

If a qualified candidate has been selected and appointed on an indeterminate basis from the established pool, they will be removed from the pool. If a candidate is selected for a specified period (including term, acting, or assignment/secondment) appointment, they will remain in the pool for future offers.

This process and the resulting pool will only be used to staff positions in the RCMP.

Incorrect or fraudulent information provided by a candidate during the application or assessment process will result in elimination from the process.

Experience qualifications will be assessed upon application. Further confirmation or assessment may be conducted through reference checks.

Those selected for assessment should be prepared to provide the names and contact information of recent references (recent is defined as within the last 2 years):

References must be available, have an in-depth knowledge of your work/projects, and must be able to answer specific questions pertaining to your experience, achievements and strengths.

References that are not reachable and/or not available are lowering the candidates’ chances to be found fully qualified and be considered for appointment. When providing names of references, it is the candidate’s responsibility to ensure they are available to respond in a timely manner.

All communication relating to this process, including e-mail correspondence and telephone conversations may be used in the assessment of qualifications of the candidate.

PLEASE NOTE: Where an e mail address is provided, the Selection Board may choose to communicate with candidates by e mail to provide/request information and to invite candidates to attend any portion of the assessment. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

Acknowledgment of receipt of applications will not be sent. We will contact candidates when the screening process is completed.

Candidates must meet the conditions of employment and continue to meet these same conditions during their employment.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.