CASUAL (As and when requiered) - Case Officer

Important messages

Giving you the best chance to succeed!
At Public Services and Procurement Canada (PSPC) we are committed to running inclusive and barrier-free recruitment processes.

If you have a limitation that may impact your performance at any steps of the assessment process (such as during a written test or an interview), you may request an accommodation. Assessment accommodations are designed to remove barriers, and to ensure that candidates with limitations can fully demonstrate their abilities. Should you wish to be accommodated, please direct your inquiry to the contact identified at the bottom of this poster. All information received in relation to accommodation will be kept confidential.

For more information on assessment accommodation visit the following website: https://www.canada.ca/en/public-service-commission/services/assessment-accommodation-page.html

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📢 𝗔𝗿𝗲 𝘆𝗼𝘂 𝗹𝗼𝗼𝗸𝗶𝗻𝗴 𝗳𝗼𝗿 𝗮 𝗻𝗲𝘄 𝗰𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲?
Something that will give you unique experiences, great career development and the opportunity to make a difference for an exciting program!
We are an energetic, diverse, fun and captivating team that deals with things you will not have seen elsewhere. It’s never a dull day with us!
𝗪𝗵𝗼 𝘆𝗼𝘂 𝗮𝗿𝗲 𝗮𝗻𝗱 𝘄𝗵𝗮𝘁 𝘁𝗼 𝗲𝘅𝗽𝗲𝗰𝘁:
You must think outside the box, able to multitask, are highly organized and are passionate about operations. You are someone who takes pride in the quality of their work and what they deliver. You need to be eligible for a secret security clearance.
𝗪𝗵𝗼 𝘄𝗲 𝗮𝗿𝗲:
We are part of Public Services and Procurement Canada (PSPC) and are located all over Canada.

Work environment

📢 We are One PSPC!
Public Services and Procurement Canada (PSPC) helps the Government of Canada serve Canadians. With a strong focus on quality customer service, we provide innovative common services such as real estate and building management, purchasing, banking, pay and pensions, and translation to other government departments, agencies and boards. By providing these centralized services to departments and agencies, we enable them to focus on what they do best: providing their programs and services to Canadians.

At PSPC, we are committed to achieving a competent, representative workforce that reflects the diversity of the Canadian population. We work hard to create a welcoming, respectful and inclusive workplace through a variety of programs and initiatives. In fact, we have been named one of Canada’s Best Diversity Employers for the fifth year in a row and here is a list of some of our diversity and inclusion achievements:
• five diversity networks;
• a Task Force on Anti-racism, Workplace Culture and Equity;
• a national Reconciliation and Indigenous Engagement Unit;
• an Ombudsman for Mental Health (the first such position within the federal public service);
• an Accessibility Office and;
• a Gender-based Analysis Plus (GBA+) Centre of Expertise.

While many programs and initiatives have already been implemented in line with our commitments to diversity and inclusion, we aim to get better! That's why we invite you to be part of the change by joining an organization where individual differences are recognized, valued and respected. Be part of the solution!

Intent of the process

The purpose of this process is to staff a casual position (as and when required) which must not exceed 90 working days in a calendar year.
An as and when casual position means that the hired candidate follows an as-needed schedule, which means that he or she will be called upon to work when needed and that he or she will be paid only for the hours worked.

Positions to be filled: 1

Information you must provide

Your résumé.

A response to a text question addressing the following:

• Please describe your proficiency level in your second language (non-existent, beginner, intermediate, advanced).

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
• Secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCES:
• Experience preparing written correspondence, such as requests, follow-up emails and letters.
• Experience in using Word and Excel from Microsoft Office Suite.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
• Bilingual Imperative BBB/BBB
• French Essential

Information on language requirements

COMPETENCIES:
• Client Service Competency – Level 1.
• Attention to detail.
• Engagement - Working effectively with people, organizations and partners.

ABILITIES:
• Ability to manage time and prioritize.
• Ability to plan, organize and coordinate multiple priorities and tasks.

The following may be applied / assessed at a later date (may be needed for the job)

In support of achieving a diversified workforce, consideration may be given to candidates, who, at the time of application, self-declare* as belonging to one of the following designated Employment Equity groups: Women, Indigenous (Aboriginal) Peoples, Persons with Disabilities and Members of Visible Minorities.

* We therefore encourage you to self-declare during the online application process by selecting the appropriate box under the Employment Equity section.

For further details, please refer to the “Other information” section.

Information on employment equity

OPERATIONNAL REQUIREMENTS:
• Be willing and able to work overtime on short notice.

Conditions of employment

• Reliable Security Clearance
• Valid driver’s licence
• Eligible to obtain a forklift operator certification
• Capacity to physically move and process items up to 50 lbs.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.