*NEW END DATE* Team Leader and/or Senior Operations Advisor – ATIP

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Giving you the best chance to succeed!
At Public Services and Procurement Canada (PSPC) we are committed to running inclusive and barrier-free recruitment processes.

Work environment

We are One PSPC!
Public Services and Procurement Canada (PSPC) helps the Government of Canada serve Canadians. With a strong focus on quality customer service, we provide innovative common services such as real estate and building management, purchasing, banking, pay and pensions, and translation to other government departments, agencies and boards. By providing these centralized services to departments and agencies, we enable them to focus on what they do best: providing their programs and services to Canadians.

At PSPC, we are committed to achieving a competent, representative workforce that reflects the diversity of the Canadian population. We work hard to create a welcoming, respectful and inclusive workplace through a variety of programs and initiatives. In fact, we have been named one of Canada’s Best Diversity Employers for the fifth year in a row and here is a list of some of our diversity and inclusion achievements:
• five diversity networks;
• a Task Force on Anti-racism, Workplace Culture and Equity;
• a national Reconciliation and Indigenous Engagement Unit;
• an Ombudsman for Mental Health (the first such position within the federal public service);
• an Accessibility Office and;
• a Gender-based Analysis Plus (GBA+) Centre of Expertise.

While many programs and initiatives have already been implemented in line with our commitments to diversity and inclusion, we aim to get better! That's why we invite you to be part of the change by joining an organization where individual differences are recognized, valued and respected. Be part of the solution!

Intent of the process

The intention of this selection process is to fill two indeterminate positions in the National Capital Region, with the following a linguistic profile: bilingual imperative CBC/CBC. A pool of qualified candidates may be established through this process to fill identical or similar positions, with various linguistic profiles or various tenures, that may become vacant within Public Services and Procurement Canada.

Positions to be filled: 3

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

HOW TO APPLY?

Respond to the screening questions by writing a maximum of 500 words per criterion, demonstrating how you clearly meet all of the essential criteria and ensure that clear and accurate details are provided. You must provide concrete and detailed examples to clearly demonstrate how you meet the EDUCATION and EXPERIENCE requirements listed in the essential qualifications section. The screening board cannot make any assumptions about your experience. It is not sufficient to say that you have the required qualifications or to list your current duties.

Your answers may also be used to assess your ability to communicate effectively in writing. Your resume will be used as a secondary source of information to validate your experience. APPLICATIONS THAT DO NOT CLEARLY DEMONSTRATE HOW YOU MEET THE SCREENING CRITERIA WILL NOT BE GIVEN FURTHER CONSIDERATION.

Stream 1 : Senior Operations Advisor – Access to Information and Privacy (ATIP)
Stream 2 : Team Leader - Access to Information and Privacy (ATIP)

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EDUCATION (FOR BOTH STREAMS)
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Secondary school diploma.

Degree equivalency

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EXPERIENCE (FOR BOTH STREAMS)
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EX1. Extensive* experience in analyzing, researching and reviewing complex** files in the processing of access to information and privacy requests (ATIP).

EX2. Experience in providing advice and recommendations to management on complex access to information and privacy issues.

EX3. Extensive* experience in negotiating the disclosure of information to other departments, requesters, third parties, other government institutions, or investigators of the Office of the Information Commissioner or the Office of the Privacy Commissioner.

*Extensive experience is defined as having a minimum of two (2) years of senior level experience.

**Complexity must be demonstrated through the use of at least two (2) concrete examples of how the file was complex and why it was complex, as well as the challenges in managing the file. Complexity must include several elements such as the number of pages (over 1000), the need for at least five (5) consultations with other departments or to send section 27 notices to third parties, the role in a court challenge against the Government of Canada or issues that are particularly difficult to resolve or raise unique enforcement issues with respect to the application of the law.

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EXPERIENCE - STREAM 2 ONLY
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EX4. Experience in the supervision*** of an ATIP team.

***Supervision is defined as formal team management responsibility at an intermediate level, including but not limited to: workload management, ongoing feedback, performance reviews and file approval.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

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KNOWLEDGE
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CO1. In-depth knowledge of policies, guidelines and regulations related to the Access to Information Act (ATIA) and the Privacy Act (PA)
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ABILITIES
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A1. Ability to communicate orally
A2. Ability to communicate in writing
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KEY LEADERSHIP COMPETENCIES
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C1. Collaborate with partners and stakeholders
C2. Achieving Results
C3. Client Service Competency – Level 2

WEBSITES

For information on the Key Leadership Competencies (Manager Level), please visit the following website: https://www.canada.ca/en/treasury-board-secretariat/services/professional-development/key-leadership-competency-profile/examples-effective-ineffective-behaviours.html

For information on the Client Service Competency – Level 2, please visit the following website: https://www.tpsgc-pwgsc.gc.ca/sc-cs/csc-eng.html.
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PERSONAL SUITABILITIES
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PS1. Initiative
PS2. Attention to detail

The following may be applied / assessed at a later date (may be needed for the job)

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ASSET QUALIFICATION - EDUCATION
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Post-secondary diploma or certificate from a recognized university.

Degree equivalency

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ASSET QUALIFICATIONS - EXPERIENCE
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EXA1. Experience in using APCM and Redaction software to process ATIP requests.

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

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OPERATIONAL REQUIREMENT
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Ability to work overtime as required and on short notice.

Conditions of employment

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Please ensure that you read ALL points listed below, as this section contains important information about the application process. Failure to read these notes and follow these instructions could result in your application missing required information which may result in your application being eliminated from this selection process.
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APPLICATION PROCESS - How to submit – 1st Step
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* ONLY ONLINE APPLICATIONS WILL BE ACCEPTED *

To apply online, you will first need to create an account on the GC Jobs site. Once your account is created, return to the job poster and select the button "Apply Online" above.
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INSTRUCTIONS - When responding to the screening questions, be sure you:
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Clearly demonstrate how you meet each criteria (education and experience) by answering the online questions and provide concrete, specific examples of actions that speak directly to the experience sought, in a maximum of 500 words per question.

Include when the example took place (month-year to month-year), background of each situation, what you did, how you did it, what your role was in the situation, and what was the outcome.

Focus on what you did. When referring to an experience achieved in the context of a team, set your role apart from the role(s) of others.

Résumés will be used as a secondary source to validate the qualifications described; comments such as "refer to my attached résumé" will not be accepted and may result in your application being rejected. Information provided on your described experience should be supported by your resume.

Lack of DETAILS may result in your application being rejected as the Assessment Board may have insufficient information to determine whether you meet the qualifications.
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ASSESSMENT: Once your application has been retained – 2nd Step
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A variety of assessment tools may be used in the assessment of candidates. Some assessments may be conducted remotely, including teleconference or videoconference assessments.

During the application or assessment process both cheating and plagiarism are considered forms of misconduct and are not permitted. Any person found cheating, including those who help others to cheat, may be subject to removal from the selection process.

Reference checks may be sought.

An interview may be administered.

A test may be administered.

You must provide proof of your education credentials.

Persons are entitled to participate in the appointment process in the official language(s) of their choice (French or English).

You must meet the essential qualifications to be appointed to a position. Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. Meeting one or many of the asset qualifications may be a deciding factor in appointing a particular candidate amongst the qualified candidates. Please note that one, some or all of the asset qualifications could be used at any stage of the staffing process.

Our intention is to communicate with candidates via email. Candidates who apply on this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email). It is the candidates' responsibility to provide any changes to their personal information to the contact indicated on this job advertisement.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.