Manager and Senior Advisor

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

VARIOUS LOCATIONS:
The functions of the position can be performed from any approved SSC location across Canada.

How to apply?

If you think that you meet the qualifications listed below:
• Click "Apply online"
• Upload your resume
• Respond to the screening questions


SSC is committed to creating a workplace that is respectful of Canada’s two official languages. The staffing of bilingual positions, with respect to supervision and the provision of common and central services, is the norm in regions designated bilingual for language-of-work purposes. SSC must ensure that it has adequate bilingual capacity to implement its mandate, while respecting the language rights of its employees and those of client departments across the country. Language training is offered to SSC employees who would like to acquire or improve skills in the other official language for developmental or career advancement purposes.

Give yourself the best chance to succeed! As the objective of this process is to assess qualifications needed for the position(s) to be staffed, let us know if you have a functional limitation/ disability, which may affect your performance. For example, contact us if you need assistance in completing and submitting your application. Should you then proceed to the next assessment stage, such as an exam or interview, we will send you an e-mail with additional information on the assessment format so that you can determine if you may require an accommodation (such as a different test format, an adaptive technology, or additional time). Assessment accommodations are designed to remove obstacles without altering the criteria being assessed to allow candidates with functional limitations to fully demonstrate their abilities.

You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

Are you a Royal Canadian Mounted Police (RCMP) civilian member currently assigned to Shared Services Canada (SSC)? If so, we encourage you to apply! As per the memorandum of understanding with the RCMP, please note that members assigned to SSC since December1, 2018 who accept an appointment from this process will not be required to convert to public servant status. All other members who apply, including those working with SSC through an Interchange Canada agreement, will need to convert to public servant status upon appointment. If you have questions, please send an email message to the address indicated in the Contact information section below for more information.

SSC welcomes applications from eligible Veterans and Canadian Armed Forces (CAF) members. We recognize your contribution to Canada and would like to offer you the opportunity to continue your career in an environment where multi-talented employees with diverse skills are appreciated and supported.

Work environment

Shared Services Canada is modernizing how the Government of Canada manages its information technology (IT) infrastructure. The Department is mandated to deliver email, data centre and telecommunication services, including videoconferencing and Wi-Fi, to partner organizations.

At SSC, we are building an environment that doesn't just have jobs, but valuable long-term careers. We provide a supportive and collaborative workplace with flexible work arrangements. We promote a positive work-life balance with a commitment to workplace wellness.

Intent of the process

A pool of qualified or partially qualified candidates may be established and may be used to staff positions with similar qualifications, with various language requirements, various conditions of employment and/or various tenures within Shared Services Canada. In the interest of the greater public service, pools created at SSC may be shared with other government departments.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Note:
Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
At the manager’s discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

EXPERIENCES:
EX1 - Significant experience* in the management of information management / information technology (IM/IT) projects.
EX2 - Significant experience* working and liaising with internal and/or external stakeholders** on complex*** issues.
EX3 - Significant experience* providing strategic or technical recommendations to management (director and above) on IM/IT related issues.
EX4 - Significant experience* in gathering and analyzing requirements specifically in the context of information management (IM/IT) ******.

EXPERIENCE DEFINITION:
* "Significant experience" means a depth of experience in the IM/IT field that would normally be acquired over a period of two (2) or more years.
**Internal stakeholders means other service lines within the organization involved in the project; External stakeholders refers to other partners involved in the project.
***Complex refers to the following characteristics: multidimensional, sensitive, involving many stakeholders and competing requirements.
******Project refers to an activity or series of activities that has a beginning and an end. A project is required to produce defined outputs and realize specific outcomes in support of a public policy objective, within a clear schedule and resource plan. A project is undertaken within specific time, cost and performance parameters.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative BBB/BBB
Bilingual Imperative CBC/CBC
French Essential
English Essential

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

KNOWLEDGE
K1 - Knowledge of the principles, techniques and practices of project management.
K2 – Knowledge of IT government Treasury Board Secretariat (TBS) policies and priorities. (https://www.canada.ca/en/treasury-board-secretariat/services/information-technology-project-management/project-management.html).
K3 - Knowledge of Shared Services Canada (SSC) mandate and priorities.

COMPETENCIES
C1 - Showing initiative and being action-oriented
C2 - Achieve Results
C3 - Working effectively with others

ABILITIES
A1 - Ability to communicate effectively orally.
A2 - Ability to communicate effectively in writing.

PERSONAL SUITABILITY
PS1 - Judgement
PS2 - Client Service Orientated
PS3 - Reliability

The following may be applied / assessed at a later date (may be needed for the job)

ASSETS EDUCATION
AE1 - A master’s degree in Project Management or in an IM/IT related field.
AE2 - Current certification as a Project Management Professional (PMP) by the Project Management Institute (PMI) and/or Prince2 Practitioner and/or other PMI certifications.

Degree equivalency

ASSET EXPERIENCE
AS1 - Experience in delivering cyber security related services or projects.
AS2 - Experience in leading projects for the delivery of enterprise services/solutions.
AS3 - Significant experience* in the project delivery of workload migration, IT security and/or infrastructure services.
AS4 - Experience applying project management principles and best practices during the planning, implementation, monitoring and/or close out phases of projects*****.
AS5 - Experience in working in an Enterprise Project Management Office.
AS6 - Experience in the management of human and/or financial resources.
AS7 - Structured project management (ex: gating, governance committees)

EXPERIENCE DEFINITION:
* "Significant experience" means a depth of experience in the IM/IT field that would normally be acquired over a period of two (2) or more years.
**Internal stakeholders means other service lines within the organization involved in the project; External stakeholders refers to other partners involved in the project.
***Complex refers to the following characteristics: multidimensional, sensitive, involving many stakeholders and competing requirements.
******Project refers to an activity or series of activities that has a beginning and an end. A project is required to produce defined outputs and realize specific outcomes in support of a public policy objective, within a clear schedule and resource plan. A project is undertaken within specific time, cost and performance parameters.

ORGANIZATIONAL NEEDS:
- In support of achieving a diverse workforce, selection may be limited to candidates who self-declare as a member of one or more of the following designated Employment Equity groups: Indigenous peoples, members of visible minorities including the Black community, persons with disabilities and/or women.
- SSC is committed to providing opportunities across Canada where feasible, and to increasing its regional presence.

Conditions of employment

Various security clearances: reliability, secret or top secret depending on the position to be staffed.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.