Various AS-03 opportunities

Update: Closing date has been amended to march 3, 2023

Important messages

Giving you the best chance to succeed!
At Public Services and Procurement Canada (PSPC) we are committed to running inclusive and barrier-free recruitment processes.

If you have a limitation that may impact your performance at any steps of the assessment process (such as during a written test or an interview), you may request an accommodation. Assessment accommodations are designed to remove barriers, and to ensure that candidates with limitations can fully demonstrate their abilities. Should you wish to be accommodated, please direct your inquiry to the contact identified at the bottom of this poster. All information received in relation to accommodation will be kept confidential.

For more information on assessment accommodation visit the following website: https://www.canada.ca/en/public-service-commission/services/assessment-accommodation-page.html

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📌 𝗪𝗛𝗘𝗡 𝗬𝗢𝗨 𝗔𝗣𝗣𝗟𝗬: 𝗙𝗼𝗰𝘂𝘀 𝗼𝗻 𝘁𝗵𝗲 𝘀𝗰𝗿𝗲𝗲𝗻𝗶𝗻𝗴 𝗾𝘂𝗲𝘀𝘁𝗶𝗼𝗻𝘀 𝗮𝗻𝗱 𝗼𝗻 𝘆𝗼𝘂𝗿 𝗿é𝘀𝘂𝗺é.

Screening questions and your résumé will be the first pieces of information we’ll see about you, so be sure to highlight your achievements, be clear about your experience and education and be specific about roles you've occupied, projects you’ve worked on.

▻ Recruiters cannot make assumptions about your experience.
▻ Clearly demonstrate how you meet each criteria (education and experience) by answering the
online questions and provide concrete, specific examples of actions that speak directly to the
experience sought.
▻ Include when the example took place (month-year to month-year), background of each situation,
what you did, how you did it, what your role was in the situation, and what was the outcome.
▻ Focus on what you did. When referring to an experience achieved in the context of a team, set
your role apart from the role(s) of others.
▻ Validation of the qualifications; comments such as "refer to my attached résumé" will not be
accepted and may result in your application being rejected. Information provided on your described
experience should be supported by your resume.

📌 Your evaluation will begin the moment you apply to the process.

Duties

📌 𝗕𝗘𝗟𝗢𝗪 𝗔𝗥𝗘 𝗦𝗢𝗠𝗘 𝗢𝗙 𝗧𝗛𝗘 𝗥𝗘𝗦𝗣𝗢𝗡𝗦𝗜𝗕𝗜𝗟𝗜𝗧𝗜𝗘𝗦 𝗧𝗛𝗔𝗧 𝗬𝗢𝗨 𝗖𝗢𝗨𝗟𝗗 𝗣𝗘𝗥𝗙𝗢𝗥𝗠:

𝗧𝗲𝘀𝘁𝗶𝗻𝗴 𝗦𝘂𝗽𝗽𝗼𝗿𝘁
• Executing system testing plans and reporting testing results as part of software implementation or change management processes.

𝗖𝗵𝗮𝗻𝗴𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁
• Analyzing impacts, tracking, reporting, planning, communicating and prioritizing changes to the Pension system change management process.

𝗥𝗲𝗹𝗲𝗮𝘀𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁
• Determining release content and identifying production and release schedules.

𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝗼𝗻 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗮𝗻𝗱 𝗕𝗮𝘁𝗰𝗵 𝗣𝗿𝗼𝗰𝗲𝘀𝘀𝗶𝗻𝗴
• Monitoring general mailboxes and responding to inquiries, requests, and complaints and redirecting inquiries as required;
• Monitoring the execution of scheduled batch jobs and maintaining, tracking and publishing monthly production batch schedules.

𝗗𝗮𝘁𝗮 𝗜𝗻𝘁𝗲𝗴𝗿𝗶𝘁𝘆 𝗮𝗻𝗱 𝗥𝗲𝗽𝗼𝗿𝘁𝗶𝗻𝗴
• Managing requests for data extraction and report generation, running reports for internal and external clients and validating, packaging and delivering completed reports.

𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝗹 𝗖𝗼𝗻𝘁𝗿𝗼𝗹𝘀 𝗮𝗻𝗱 𝗔𝘂𝗱𝗶𝘁
• Performing internal testing and audit function of the Pension system; and liaising with the Office of the Auditor General for Pensions on audits.

𝗖𝗹𝗶𝗲𝗻𝘁 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽 𝗮𝗻𝗱 𝗣𝗿𝗼𝗴𝗿𝗮𝗺 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁
• Coordinating PES interaction, assessment and response with clients and managing service agreements with clients, Plan Sponsors and other external stakeholders.

𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬
• Developing messages and content for inclusion in communication products; and
• Providing management and oversight of the PES printing, the Pension static website and online portal.

𝗣𝗲𝗻𝘀𝗶𝗼𝗻 𝗙𝗶𝗻𝗮𝗻𝗰𝗲/𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝗹 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀
• Providing internal services for the PES including contract administration and accommodations, human resources support and business continuity.

Work environment

📢 We are One PSPC!
Public Services and Procurement Canada (PSPC) helps the Government of Canada serve Canadians. With a strong focus on quality customer service, we provide innovative common services such as real estate and building management, purchasing, banking, pay and pensions, and translation to other government departments, agencies and boards. By providing these centralized services to departments and agencies, we enable them to focus on what they do best: providing their programs and services to Canadians.

At PSPC, we are committed to achieving a competent, representative workforce that reflects the diversity of the Canadian population. We work hard to create a welcoming, respectful and inclusive workplace through a variety of programs and initiatives. In fact, we have been named one of Canada’s Best Diversity Employers for the fifth year in a row and here is a list of some of our diversity and inclusion achievements:
• five diversity networks;
• a Task Force on Anti-racism, Workplace Culture and Equity;
• a national Reconciliation and Indigenous Engagement Unit;
• an Ombudsman for Mental Health (the first such position within the federal public service);
• an Accessibility Office and;
• a Gender-based Analysis Plus (GBA+) Centre of Expertise.

While many programs and initiatives have already been implemented in line with our commitments to diversity and inclusion, we aim to get better! That's why we invite you to be part of the change by joining an organization where individual differences are recognized, valued and respected. Be part of the solution!

Intent of the process

This process will be used to staff various AS-03 positions at the Pension Excellence Sector of the Receiver General and Pension Branch of Public Services and Procurement Canada.

This process could also be used to staff similar positions within Public Services and Procurement Canada.

Employees of the federal public service may be considered for deployments, assignments, secondments or actings.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered for bilingual positions you will need to complete second language evaluations or have valid SLE results.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

💼 𝐄𝐃𝐔𝐂𝐀𝐓𝐈𝐎𝐍
✔ Secondary school diploma or an acceptable combination of education, training 𝗮𝗻𝗱/𝗼𝗿 experience.

Degree equivalency

📋 𝐄𝐒𝐒𝐄𝐍𝐓𝐈𝐀𝐋 𝐄𝐗𝐏𝐄𝐑𝐈𝐄𝐍𝐂𝐄
✔ Experience in the independent conduct of research and analysis.
✔ Experience providing advice or making recommendations to clients or stakeholders.
✔ Experience reviewing, interpreting or applying policies, procedures or legislation.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
• Bilingual Imperative BBB/BBB
• Bilingual Imperative CBC/CBC
• English Essential
• French Essential
• Either English or French

Information on language requirements

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𝐂𝐎𝐌𝐏𝐓𝐄𝐓𝐄𝐍𝐂𝐈𝐄𝐒
• Client Service level 1 - Delivering high quality client service
• Dependability
• Effective Interpersonal Relationships
• Thoroughness
• Flexibility

𝐀𝐁𝐈𝐋𝐈𝐓𝐈𝐄𝐒
• Ability to communicate effectively orally.
• Ability to communicate effectively in writing.
• Ability to analyze, provide recommendations and resolve issues.
• Ability to develop Excel documents.
• Ability to manage several priorities simultaneously, with stringent deadlines.

The following may be applied / assessed at a later date (may be needed for the job)

𝗔𝗦𝗦𝗘𝗧 𝗤𝗨𝗔𝗟𝗜𝗙𝗜𝗖𝗔𝗧𝗜𝗢𝗡𝗦
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The following qualifications were identified as “nice to have” for some of our positions.
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> These qualifications are not required for you to be successful in the process. However, because these could be beneficial for some positions, they could be used to select candidates for further assessment; or to select candidates for appointment.

𝗔𝗦𝗦𝗘𝗧 𝗘𝗗𝗨𝗖𝗔𝗧𝗜𝗢𝗡
• A degree from a *recognized postsecondary institution.

*Recognized post-secondary institution: Public or private institution that has been given authority to grant degrees, diplomas, and other credentials by a public or private act of a provincial/territorial legislature or through a government-mandated quality assurance mechanism. For greater certainty, also included are institutions authorized to grant specific academic credentials for specific academic programs.

Degree equivalency

𝐀𝐒𝐒𝐄𝐓 𝐄𝐗𝐏𝐄𝐑𝐈𝐄𝐍𝐂𝐄
• Experience in auditing files or transactions.
• Experience in generating and validating reports.
• Experience sorting and analyzing large amounts of data (more than 1,000 rows of data) using intermediate Excel functions, such as formulas and pivot tables.
• Significant* experience in writing, editing or presenting documents or reports.
• Experience in developing web and digital content.
• Experience in providing support services in human resource.
• Experience in project business transformation coordination.
• Experience in designing, developing, delivering, coordinating and/or evaluating training sessions or content.
• Experience in the administration of pay, pension or benefits using pay, pension or benefits software.
• Experience in software testing.
• Experience in business process design or in documenting business processes.
• Experience in data correction and data analysis.
• Experience in project coordination.

*Significant experience is defined as 2 years or more
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In support of achieving a diversified workforce, consideration may be given to candidates, who, at the time of application, self-declare* as belonging to one of the following designated Employment Equity groups: Women, Indigenous (Aboriginal) Peoples, Persons with Disabilities and Members of Visible Minorities.

* We therefore encourage you to self-declare during the online application process by selecting the appropriate box under the Employment Equity section.

For further details, please refer to the “Other information” section.

Information on employment equity

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𝐎𝐏𝐄𝐑𝐀𝐓𝐈𝐎𝐍𝐀𝐋 𝐑𝐄𝐐𝐔𝐈𝐑𝐄𝐌𝐄𝐍𝐓𝐒

𝗔𝗹𝗹 𝗣𝗼𝘀𝗶𝘁𝗶𝗼𝗻𝘀:
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• Willingness and ability to work overtime, often on short notice for some positions.
• Location: 1451 Coldrey Avenue, Ottawa, Ontario

𝗖𝗲𝗿𝘁𝗮𝗶𝗻 𝗣𝗼𝘀𝗶𝘁𝗶𝗼𝗻𝘀:
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• Willingness to travel occasionally.

Conditions of employment

Various security: Reliability and Secret

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Persons are entitled to participate in the appointment process in the official language(s) of their choice.

The assessment of candidates could take the form of one or more of the following:
- Reference checks may be sought.
- An interview may be administered.
- A test may be administered.
- A situational exercise may be administered.
- You must provide proof of your education credentials.

📌 All written and verbal communication obtained throughout the selection process, from the time of application to close of process, may be used to evaluate candidates.

We will contact you by email or through your GC Jobs account. Please ensure that your email is valid and accepts messages from unknown users. It is your responsibility to regularly check your email, junk mail and your GC Jobs account to find out about all the information regarding this process.

ONLY ONLINE APPLICATIONS WILL BE ACCEPTED

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.