Administrative Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When answering the screening questions, remember that the assessment board cannot make assumptions about your experience. It is insufficient to say that you have the required qualifications or to list your current or past duties. Rather, using this tool, candidates must demonstrate how they meet the education and experience criteria listed in the job opportunity advertisement by providing clear and concrete examples.

Clear and concrete examples are defined as illustrations in which you fully explain the actions, considerations and steps you completed in order to gain the experience you are describing. This detailed contextual information will be used by the board members reviewing your submission to assess whether you have sufficient experience in a relevant field to complete the tasks which will be assigned to you should you be considered for this position. This is similar to what would be expected of you when asked to provide a concrete example of a particular situation in the context of an interview.

Resumes will be used as a secondary source of information and strictly to validate the concrete examples you will have described in this tool.

Finally, if the examples you provide speak of experience that was acquired in a team setting, please be specific as to your exact role within this team as it is your experience the board will be looking to assess and not that of your team.

In order to be considered for appointment to a position, candidates must meet ALL essential merit criteria. Meeting asset criteria is desirable and may be a deciding factor in determining the person to be appointed to an available position; HOWEVER, a candidate may be appointed to a position even if some or all of the asset qualifications are not met.

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Work environment

Indigenous Services Canada (ISC) works collaboratively with partners to improve access to high quality services for First Nations, Inuit and Métis. Our vision is to support and empower Indigenous peoples to independently deliver services and address the socio-economic conditions in their communities.

Currently we are using a hybrid telework schedule where we are working in the office as well as working from home. The department is actively working on a flexible, phased approach for the safe return of employees to their workspaces.

Intent of the process

The immediate intent of this poster is to fill one (1) position in Winnipeg, Manitoba on an indeterminate basis.

Applicants are encouraged to apply ONLY if they are able to relocate to Winnipeg, Manitoba.

A pool of qualified or partially assessed candidates may be established and may be used to staff similar positions at this group and level with various language requirements, various security requirements, various conditions of employment, various tenures (acting, assignment/secondment, deployment, term and/or indeterminate), and in various locations within Indigenous Services Canada (ISC).

Positions to be filled: 1

Information you must provide

Your résumé.

A response to a text question addressing the following:

• In your role with First Nations and Inuit Health Branch, you may be required to contact or be contacted by First Nations communities and/or individuals. Have you had previous experience working with First Nations communities and/or individuals?
  
  If yes, please explain steps you took to ensure that you were respectful of First Nations community or individual practices, traditions and protocols.
  
  If no, please provide what steps you would take to ensure that you were respectful of First Nations community or individual practices, traditions and protocols.
  
  This question will be used to assess the essential qualification:
  • Indigenous Cultural Competency
  
  The term Indigenous Cultural Competency includes knowledge of Indigenous peoples and refers to the ability to work effectively with Indigenous peoples from different cultural backgrounds, or in settings where several cultures co-exist. It includes the ability to communicate and understand the culture, and behaviours of other individuals and groups, and to make appropriate recommendations.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
• Successful completion of secondary school or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE*:
• Experience managing multiple tasks and priorities within tight deadlines and working under pressure.
• Experience in providing advice/guidance to management.
• Experience using word processing, spreadsheet, and database software.

* Experience can be gained through work, school, cultural and life experiences, community/volunteer work.

COMPETENCY:
• Indigenous Cultural Competency

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

COMPETENCIES:
• Communication (Oral)
• Communication (Written)
• Thinking things through
• Working effectively with others
• Showing initiative and being action oriented
• Client Service Orientation
• Adaptability

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS:
• Two years of post-secondary education or acceptable combination of post-secondary education and relevant experience.
• Experience working with confidential and sensitive information.
• Experience in supervising teams of 2-10 employees.
• Experience in system/procedure development.
• Experience in electronic records management system such as but not limited to GCDocs.
• Experience with scheduling employees (vacation requests, unexpected leaves, shifts, etc.).
• Experience using a scheduling software such as but not limited to UKG nurse scheduler.
• Experience working with First Nations, Inuit, and/or Métis.
• Experience in human resources
• Experience in using advanced Microsoft Excel Skills* (*Advanced Microsoft Excel skills are defined as, for example, but not limited to: Pivot tables, pivot charts, formulas, group data, functions and data analysis)

ORGANIZATIONAL NEEDS:
Indigenous Services Canada is committed to having a skilled and diversified workforce representative of the population its serve. In support of our strategy to achieve our employment equity goals, preference may be given to candidates who, at the time of application, indicate that they are belonging to one of the following Employment Equity groups (self-declaration): Indigenous peoples, Women, Visible Minorities and Persons with Disabilities.

OPERATIONAL REQUIREMENTS:
• May be required to occasionally travel to remote and/or isolated communities in small aircraft, off road vehicles or by boat in varied weather conditions.
• Certain positions will require the willingness and ability to work overtime or extended hours.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Qualifications and competencies may be assessed through your application, resume, assessment and reference checks. You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

Candidates will be asked to provide original proof of your education credentials.

Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca.

Candidates will be asked to provide proof of Canadian citizenship.

Candidates must ensure that they are available for any testing or interviews required.

Your application and screening questions may be used to assess your ability to communicate effectively in writing. Your responses to the screening questions will be used as the primary source of information and your resume will only be used to validate this information. Lack of examples and details, or indicating "please refer to resume", will result in your application being rejected as the Assessment Board will have insufficient information to determine if the requirement is met.

Failure to provide information in the required format may result in your application being rejected from further consideration in the process.

All communication relating to this process, including email correspondence, may be used in the assessment of qualifications.

Reference checks may be sought.

An interview will be administered.

A written examination will be administered.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.