Business Analyst/ Principal Analyst/ Manager

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

OSFI believes in offering employees flexibility and in creating a workplace that is productive, engaging, collaborative, and inclusive, all the while being supportive of employees’ wellbeing. As such, OSFI is experimenting with a hybrid work model (a combination of telework and onsite work) that will shape how we use our physical workplace to establish new norms, ways of collaborating, and working together and will adjust its model based on lessons learned.

POSITION LOCATION / WORK ARRANGEMENT:
This position is located in Toronto. However, the successful candidate may report to the Ottawa, Montreal or Vancouver office for in-office work.

Due to the nature of the work and operational requirements, this position requires physical presence (in-office work) from one of the following OSFI offices across Canada (Toronto, Ottawa, Montreal or Vancouver). The option of teleworking is available on a part-time basis in accordance with OSFI’s Guidelines on Telework. Teleworking arrangements are determined on a case-by-case basis depending on the nature of the work required by the position, the operational and business needs, as well as the candidate’s work preferences.

EMPLOYMENT EQUITY:
OSFI is committed to achieving a representative workforce that reflects the diversity of the Canadian population. We are dedicated to building and promoting a diverse, equitable and inclusive workforce, representative of all Canadians regardless of race, ethnicity, colour, religion, sex, age, disability, sexual orientation, gender identity or expression, socio-economic background or lived experience. By embracing diversity and inclusion, our department ensures broader discussions, better decisions, and a more positive workplace.

We invite you to be part of the change by joining an organization where individual differences are recognized, valued and respected. We welcome all candidates to apply and strongly encourage candidates to self-declare if they belong to an Employment Equity designated group: Aboriginal* Peoples, Persons with Disabilities, Women or Visible Minorities (Black people and other racialized groups).

*The term “Aboriginal” is used within this job advertisement as it relates to the Employment Equity Act and other legislative frameworks. The term “Indigenous” is used where possible, in alignment with the United Nations Declaration on the Rights of Indigenous Peoples.

Achieving a representative and diverse workforce has been identified as an organizational need for OSFI and may be applied at any time during this appointment process. If this criterion is used, only those who have indicated that they are members of the specified designated group(s) will be considered. As such, first consideration for an appointment may be given to candidates who self-declare as belonging to one or more of the four designated employment equity groups (Persons with a disability, Aboriginal people, Members of a Visible Minority, or Women).

In order to self-declare, please ensure to check off the appropriate box within the online application under the Employment Equity section. We encourage you to consult theses links to learn more about employment equity and self-declaration:
• https://www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/employment-equity.html
• https://www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/applying-government-canada-jobs-how-to-apply.html#EE

Duties

The Tools and Technology team is seeking highly motivated individuals to join in the roles of Business Analyst (RE-05), Principal Analyst (RE-05), and Manager (RE06). As part of the Supervision Methods, Standards, and Controls group the Tools and Technology Team produces, maintains, and supports the tools that OSFI supervisors rely on to apply the Framework efficiently and effectively. The Team also provides OSFI leadership with valuable and relevant analytics to support sound operational decision-making.

The Business Analyst will be responsible for identifying opportunities to improve supervisor experience with OSFI’s tools and technologies and presenting creative and useful solutions. The Business Analyst will engage with members of OSFI’s supervision teams to assess changing needs, and research new and innovative tools to provide meaningful improvements. The Business Analyst will also work as part of a team to deliver excellent ongoing support for OSFI’s current suite of tools (e.g., Microsoft Dynamics CRM).

The Principal Analyst will develop solutions to utilize operational data held within OSFI’s Supervision Sector in order to extract KRIs, themes, and trends. Leveraging data analytics skills, the Principal Analyst will develop reporting solutions using Power BI, MS Excel, or more advanced tools such as programming or modern analytical techniques such as Artificial Intelligence and Machine Learning, where warranted.

The Manager will have line management responsibility for one or two analysts and will work toward the shared team goals of improving supervision through technological solutions or providing important analytical insights via reporting to senior leaders. The Manager position will work closely with clients in supervision to ensure that proposed options meet requirements, and that implementation incorporates an effective approach to change management.

Work environment

Our Role:
OSFI is an independent federal government agency that regulates and supervises more than 400 federally regulated financial institutions and 1,200 pension plans to determine whether they are in sound financial condition. In fulfilling its mandate, OSFI supports the government's objective of contributing to public confidence in the Canadian financial system.
Learn more about us 👉 https://youtu.be/QO_3vnPKuZI

Our People and Culture:
People are the foundation of our organization. You will become part of a diverse community that acknowledges everyone has varied experience and fosters an environment where communication and teamwork amplify our effectiveness. We have several networks dedicated to ensuring that the department continues to grow as an inclusive, accessible, respectful and diverse workplace. All employees are encouraged and welcome to join the following networks and participate in their activities and events.
• Diversity of Thought
• Family Responsibilities
• Gender
• 2SLGBTQIA+
• Mental Health and Accessibility
• Multiculturalism (Affinity Groups: Indigenous, Asian, Black)
• Unconscious Bias
Hear about our people 👉 https://youtu.be/diUspmpYWQI

Our Rewards:
💵 Compensation: OSFI offers a competitive salary, and employees may be eligible for in-range increases and economic adjustments. Salaries are based on qualifications, experience and knowledge. The Public Service Pension Plan is a defined benefit pension plan (indexed for inflation), where both the employer and the employee contribute.

💰 Performance Pay: OSFI employees are eligible for an annual bonus based on their performance throughout the year.

✈️ Vacation and Leave: OSFI employees start with 4 weeks of paid vacation, 2 personal days and 5 days of Family Related Leave with Pay among other various types of paid and unpaid leave.

💻 Flexible Work Arrangements: OSFI offers flexible work arrangements by providing support for compressed work week schedules, flexible work hours and teleworking, in order for employees to achieve their work objectives while achieving balance between work and homelife.

📖 Learning and Development: OSFI offers career advancement opportunities and encourages innovative thinking in its work environment. Employees may be reimbursed for relevant professional association membership fees.

Intent of the process

This process will be used to fill positions with the following profiles:
• 1 Business Analyst (English Essential)
• 1 Principal Analyst (English Essential)
• 1 Manager* (English Essential)

*The immediate intent is to staff one (1) Manager position in the Tools and Technology team. This process may also be used in the future to staff a Specialist (RE-06) position.

A pool of qualified or partially qualified candidates may be created to staff similar or identical positions with various linguistic profiles and requirements, security requirements and/or various tenures within the Office of the Superintendent of Financial Institutions (OSFI), which may vary according to the position being staffed.

Positions to be filled: 3

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

ESSENTIAL EDUCATION
• A degree from a post-secondary institution with specialization in business, computer science, commerce, economics, finance, mathematics, actuarial science, accounting or other relevant field OR an acceptable combination of relevant professional industry experience and education.

Degree equivalency

ESSENTIAL EXPERIENCE
• Recent and significant experience in one or more of the following:
- data and analytics including modern business information tools (such as Power BI or Tableau) for visualization
- writing reports and making presentations to a range of stakeholders
- using structured methodologies for the identification of user requirements and the development of specifications for IM/IT initiatives
- developing business cases, costs and benefits of proposed projects and initiatives
- analysing and documenting business processes
- project management in an IT environment
- working in a client-service environment as a client or relationship manager
• Recent and significant experience working collaboratively with business partners to understand, analyse and articulate user requirements and recommend solutions.
• Experience working effectively within or leading multi-disciplinary teams.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET EDUCATION
• A relevant graduate degree from a post-secondary institution
• A relevant professional designation

Degree equivalency

ASSET EXPERIENCE
• Experience with Microsoft Dynamics CRM
• Experience working with one or more of the following:
- Cognos Business Intelligence Tools
- Microsoft Sharepoint
- MS Office Suite
• Experience in facilitating and interviewing business partners to understand, collect and document business requirements.
• Experience defining reporting standards that work to identify risks and drive operational changes.
• Experience working in the financial services industry*.
• Experience liaising with business & technical teams in order to bridge the gap between business & IT Knowledge.
• Recent experience with one or more of the following: Power BI, Python, R, data visualization databases, query authoring, and/or reporting
• Experience in a central support function (including Supervision Methods, Standards and Controls) within financial sector regulation and/or supervision of OSFI.

* Financial services industry experience is defined as experience working in one or more of the following areas: (a) financial institutions including banks, trust and loan companies, insurance companies and pension plans (b) firms dealing with audits or consulting engagements to such institutions (including reinsurance brokers) (c) technology and data companies providing services to financial institutions or linked to the delivery of financial services (d) government departments that directly deal with the supervision and regulation of these institutions (e) Indigenous Institutions including: Band operations, trustees or administrators of pension plans, insurance institutions, lending institutions or other related areas providing financial services (f) other relevant areas, such as but not limited to, financial risk management, investment management, corporate treasury functions or commercial lending

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

ESSENTIAL KNOWLEDGE
• Knowledge of business analyst tools and practices.
• Knowledge of business functions and processes.

ESSENTIAL COMPETENCIES
• Critical Thinking
• Collaboration
• Results Orientation
RE-06 Manager only:
• Leading People
• Inclusion

ESSENTIAL ABILITIES
• Ability to communicate effectively in writing.
• Ability to communicate effectively verbally.
RE-06 Manager only:
• Ability to present end-to-end data analytics processes to technical and non-technical audiences.

The following may be applied / assessed at a later date (may be needed for the job)

ASSET KNOWLEDGE
• Knowledge of project management methods and principles including the Agile project management methodology.

ASSET COMPETENCIES
• Innovation.

ASSET ABILITIES
• Ability to present end-to-end data analytics processes to technical and non-technical audiences.

ORGANIZATIONAL NEEDS
• OSFI is committed to having a skilled and diverse workforce representative of the Canadian population. In order to meet our employment equity objectives, selection for this position may be made from among qualified candidates who self-declare as belonging to one or more of the following Employment Equity groups: Persons with a disability, Aboriginal people, Members of a Visible Minority, or Women. OSFI is committed to diversity and inclusion, and we strongly encourage candidates to self-declare if they belong to one of these designated employment equity groups.

Conditions of employment

Reliability Status security clearance

• In our current telework environment, the ability to work remotely from home within Canada with access to Internet in one’s residence is a condition of employment.
• Ability and willingness to travel within Canada when required.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

For external processes (as indicated by the abbreviation “EA” in the selection process number), only those selected for further consideration will be contacted.

OSFI is a separate agency with its own classification and compensation system. OSFI's staffing is subject to the Public Service Employment Act (PSEA).

The ability to communicate effectively in writing may be assessed using the candidate's application, as well as through the evaluation process.

Assessments (such as written exams, interviews and reference checks) may be conducted virtually through email, telephone and/or videoconference.

Candidates must meet all of the essential qualifications to be appointed; however, one or more asset criteria may be invoked at any stage of the process.

Depending on the number of applicants, volume management strategies such as random selection, top-down approach and/or establishing cut-off scores to determine who will continue in the staffing process, may be used for the purpose of managing applications. Please note that although you may attain the established pass mark on any of the assessments used in this staffing process, management may decide to use a higher cut off score.

Eligible candidates may be considered and offered a deployment or interchange before considering other applicants.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Email correspondence will be used as the main method of communication with candidates for this selection process, please ensure it accepts messages from unknown users. Please note that you need to provide valid and updated contact information.

All job applications must be submitted through the Government of Canada public service jobs website. Do not email or mail hard copy documents as these will not be accepted. To submit an application online, please click on the "apply now" button. Persons without Internet access may also review jobs open to the public through INFOTEL at 1-800-645-5605.

If you have a limitation that may impact your performance at any step of the assessment process (such as submitting the application, written test, or an interview), you may request an accommodation. Assessment accommodations are designed to remove barriers, and to ensure that candidates with limitations can fully demonstrate their abilities. Should you wish to be accommodated, please inform us by sending an e-mail to the following address: . All information received in relation to accommodation will be kept confidential.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.