AS-05/PM-05 Various Positions

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Intent of the process

A pool of fully or partially qualified candidates may be established to staff positions at the same group and level or equivalent within Elections Canada with various tenures (acting, assignment, indeterminate, secondment, specified period) and various BILINGUAL linguistic profiles (such as: BBB/BBB, CBC/CBC or CCC/CCC).

Positions to be filled: 6

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
Secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE
Experience* in providing analysis, advice and recommendations on ongoing or emerging operational issues.
Experience* in developing, planning and implementing programs or projects.
Experience* working with internal and/or external partners or stakeholders.
Experience* in managing human resources**.

DEFINITION: Experience* is defined as the depth and breadth of the experience normally associated with having performed a broad range of various, complex related activities associated with full-time performance of duties for a period of approximately one (1) year.

Managing human resources** is defined as ongoing supervision of direct reports including such things as assigning work, managing and evaluating performance, leave approvals, hiring, etc., over an ongoing period of at least one (1) year.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)
Various bilingual - imperative profiles (such as: CBC/CBC, CCC/CCC)

Information on language requirements

ABILITIES
Ability to apply project management principles.
Ability to plan and organize work under tight deadlines.
Ability to effectively communicate in writing.
Ability to effectively communicate orally.

PERSONAL SUITABILITY
Mobilize people
Client service focus
Showing initiative and being action-oriented

The following may be applied / assessed at a later date (may be needed for the job)

EDUCATION (Asset)
Post secondary diploma in a field related to the position to be staffed (such as but not limited to social science, project management, etc.) or alternative studies.

Degree equivalency

EXPERIENCE (Asset)
Significant* experience in the management of a call center / contact center.
Significant* experience in the management of complaints and/or incidents.
Significant* experience working for an electoral management body at the federal, provincial, territorial, municipal level or other comparable institution/similar agency in Canada or abroad.

DEFINITION: Significant* experience is defined as experience that was a core part of the applicant’s employment and that would normally be acquired over a period of two years (2) or more by performing the range of activities noted.

Organizational Need

Elections Canada is committed to establishing and maintaining a representative workforce. Qualified candidates who self-identify as members of the Equity seeking groups (a group of persons who are disadvantaged on the basis of one or more prohibited grounds of discrimination within the meaning of the Canadian Human Rights Act) may be selected for appointment to fill an organizational need.

Conditions of employment

Reliability Status security clearance - Reliability

Consent to observe strict political impartiality and neutrality for the duration of employment.

Availability and willingness to work occasional overtime on short notice.

Availability and willingness to travel occasionally, with notice.

A working internet connection is required to perform the duties of the position.

Availability for consultation after normal working hours, including weekends and holidays.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Elections Canada offers a hybrid work arrangement where employees have to work at the office two days a week and the remaining days can be done by teleworking. The successful candidate is expected to work at the traditional workplace located at 30, Victoria Street, in Gatineau.

IMPORTANT: Candidates from outside the public service may be required to pay for travel and relocation costs associated with this selection process.

A test will be administered.

An interview will be administered.

Reference checks may be sought.

Candidates should be prepared to provide proof of education (copy of degree/diploma) and citizenship or permanent resident status. You will only be asked to provide proof of your education credentials later in the process. If you have foreign credentials, you must provide proof of Canadian equivalency. For further information, please consult the Canadian Information Centre for International Credentials at https://www.cicic.ca/.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Please note that asset qualifications may be used at the screening stage or at any point in the hiring process.

Please identify clearly your substantive group and level and your employment status on your résumé and/or application form (if applicable).

Please ensure that your Personal Record Identifier (PRI) is included in your application (if applicable).

Candidates are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

PLEASE NOTE: For this selection process, our intention is to communicate with applicants by email for screening/assessment purposes (including sending invitations for written tests and interviews). Applicants who apply to this selection process must include a valid email address in their application, and make sure this address is functional at all times and accepts messages from unknown users.

The agency accepts online applications only.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.