Various Clerical Positions (ANTICIPATORY)

Update: Please be advised that this selection process has been extended to February 10, 2023.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Persons requiring accommodation preventing them from applying on-line should contact the contact person identified below prior to the closing date. Otherwise, your job application should be submitted through the GC Jobs System.

You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-465-7735.

Overview of the assessment accommodation process

URL: https://www.canada.ca/en/public-service-commission/services/assessment-accommodation-page/the-assessment-accommodation-process/overview-assessment-accommodation-process.html

IMPORTANT NOTES FOR ANSWERING SCREENING QUESTIONS:

• You are responsible for explaining how you meet the qualifications by giving clear and concrete examples in your answers to each question.
• It is NOT enough to only state that you meet the criterion by listing responsibilities or activities, by answering in point form, by “copy & pasting” from your résumé or by simply saying “refer to my résumé/ previous answer(s)”. If you do not provide enough information, we may screen you out of the selection process.
• For each question, you MUST clearly show and support that you meet the qualification by writing 1 – 2 paragraphs to tell us:

WHERE – name(s) of department(s) or organisation(s) and position(s)/title(s) where you gained the experience.
WHEN – specific period(s) of time/ dates during which you did these tasks (you may use a MM-YYYY to MM-YYYY format)
HOW – describe the situation(s)/task(s)/project(s) in clear, specific and concrete details. Show us how you gained the experience by including: what you did; how you did it; what your role was in the situation; and what the outcome was and/or what you learned. Your example(s) must relate directly to the qualification in question and include enough background and details for us to understand the level and the scope of your experience.

Duties

The various clerical positions are:

The Case & Subject Records Clerk is responsible to process incoming and outgoing mail for the Parole Board of Canada office. The Clerk is responsible to analyse, code and index incoming documents. In addition, the Clerk is responsible to analyse, create, maintain, transfer and control physical and electronic case records, including files and audio/video cassettes. The clerk will also conduct file inspections to ensure that files are complete and records are correctly classified.

The Case Review Assistant is responsible for processing applications, waivers, withdrawals and parole reports, amending reviews and data entry, and scheduling reviews upon receipt of applications. They are also responsible for forwarding electronic documents to Board members and for proofreading, saving and distributing printed decisions. They responds to letters from offenders and supporters of offenders. The Case Review Assistant also processes requests for audio recordings from offenders. The candidate for this position will act as a liaison with the Correctional Service of Canada staff.

The Regional Communications Assistant (RCA) is responsible to provide communication services about conditional release, victim’s services and record suspensions and to coordinate the regional observer program at hearings. The RCA is responsible to maintain an electronic victim database, produce and process statistics in coordination with case files and to distribute public education resource material.

Work environment

The Parole Board of Canada (PBC) is an independent administrative tribunal that, as part of the Canadian criminal justice system, makes quality conditional release and record suspension decisions, and clemency recommendations. The PBC contributes to the protection of society by facilitating, as appropriate, the timely reintegration of offenders as law-abiding citizens. Public safety is the primary consideration in all PBC decisions.

PBC supports employment equity and is committed to hiring and retaining a diverse and accessible workforce through fair and equitable hiring and management practices. The PBC is an inclusive and barrier-free organization that draws on the talent, ideas and creative potential of all members.

Our staff prides themselves in their work and accomplishments making the PBC an employer of choice as we strive to support the Government of Canada's goal of a safe and secure Canada.

Intent of the process

The intent of this process is to establish a pool of qualified candidates for future vacancies. The pool will be used to staff positions on a permanent and/or temporary basis such as Indeterminate, Specified period, Acting, Casual, Deployment, Assignment/Secondment within the Parole Board of Canada in the Atlantic Region. The linguistic profile and tenure may vary depending on the position being staffed.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

ED1 - Successful completion of two years of secondary school or employer-approved alternatives

The employer-approved alternatives to two years of secondary school are:
- A satisfactory score on the Public Service Commission test approved as an alternative to two years of secondary school; or
- An acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE

EXP1 - Experience in working in a client service environment.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative – BBB/BBB and English Essential

Information on language requirements

ABILITIES

A1 - Ability to organize and prioritize work
A2 - Ability to pay attention to details
A3 - Ability to communicate effectively orally
A4 - Ability to communicate effectively in writing

PERSONAL SUITABILITY

PS1 - Initiative
PS2 - Reliability
PS3 - Judgment
PS4 - Effective Interpersonal Skills

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS

EXPERIENCE
AEXP1 - Experience in using specialized information management software such as Offender Manager System (OMS), Integrated Decision System (IDS) or GC Docs.

AEXP2 - Experience in digitizing documents as well as naming, retrieving and storing this information on an electronic medium

OPERATIONAL REQUIREMENTS

- Must be able to occasionally work with old documents that may be dusty;
- Must be able to review documents containing offensive and/or disturbing information.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Information on diversity and inclusion in the federal public service
URL:https://www.canada.ca/en/government/publicservice/wellness-inclusion-diversity-public-service/diversity-inclusion-public-service2.html

The PBC believes that to be able to effectively serve the public, its workforce needs to reflect the diversity of the Canadian population. Diversity is a great source of strength in contributing to the protection of our society in ensuring that Canada’s criminal justice system is as fair, accessible and efficient as possible in respect to diversity and the rights of offenders and victims. Our Organization is committed to a workforce that is representative of the Canadian public we serve. If you are a woman, an Indigenous person, a person with a disability or a member of visible minority group and are interested in bringing in different perspectives and insights we encourage you to self-declare in this staffing process. This self-declaration information can be factored into departmental strategies and selection decisions to address our commitment to eliminate gaps for these groups.

We encourage you to indicate on your application if you belong to one of the designated groups.

Self-declaring for Government of Canada jobs:
URL:https://www.canada.ca/en/services/jobs/opportunities/government/self-declaring-government-canada-jobs.html

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.