Watch Center Manager

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Candidates must meet and maintain the above condition(s) of employment throughout their employment.

Candidates must meet each essential qualification to be appointed to the position. A candidate may be appointed to the position even though he/she does not meet any or all of the asset qualifications, operational requirements or organizational needs. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed. In the event that there are as many candidates who meet the essential qualifications as there are vacancies, the manager may decide not to assess some or all of the asset qualifications, operational requirements or organizational needs.

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Do you have a disability or functional limitation?

Give yourself the best chance to succeed when applying on GC Jobs!

Request accommodation if you have a temporary or permanent functional limitation that may impact your performance during an assessment, such as a test or an interview. Your request will be treated confidentially.

Changes could be made to the assessment procedure, format or content of an assessment tool. Supporting documentation regarding your limitation(s) may be needed to identify what measures would be required to fully demonstrate your abilities.

For more information about assessment accommodation: canada.ca/assessment-accommodation.
Please ensure that you read ALL points listed below, as this section contains important information about the application process. Failure to read these notes and follow these instructions could result in your application missing required information which may result in your application being eliminated from this selection process.

a) You are entitled to participate in the selection process in the official language of your choice. Applicants are asked to indicate their preferred official language in their application.

b) We will only accept on-line applications received via the Public Service Jobs site. Persons with disabilities or residing in locations that prevent them from applying on-line are asked to contact 1-800-645-5605.

c) For this selection process, we will communicate with you by email. You must provide a valid email address to which you wish to receive communication regarding this selection process. You must ensure that you check your email account including spam, promotion or other folders regularly as there may be a deadline for responses. If you respond past the deadline you risk being removed from the selection process.

d) Based on the hiring division’s needs, additional essential qualifications, asset qualifications, organizational needs, operational requirements and/or conditions of employment may be identified and applied during the assessment and/or selection of candidates.

e) Proof of education will be requested if you are considered for a position. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/

Acknowledgment of receipt of applications will not be sent.

We thank all those who apply.

Work environment

At the Public Health Agency of Canada, we take pride in what we do.

We believe that the work we do is defined by more than just a position title. We encourage our employees to be creative, motivated, inspired and innovative, regardless of their level. We promote opportunities for growth because we support employee development.

We believe life is about more than just your job. We support our employees by encouraging work-life balance and employee wellness. We offer our employees a competitive salary, generous vacation, paid leave for family and health, comprehensive benefits, and an attractive pension plan.

The Public Health Agency of Canada is part of the Health Portfolio of the Government of Canada, committed to help protect the health and safety of all Canadians. Its activities focus on preventing chronic diseases, like cancer and heart disease, preventing injuries and responding to public health emergencies and infectious disease outbreaks.

You can learn more about the Public Health Agency of Canada by visiting:
https://www.canada.ca/en/public-health.html

The Health Portfolio Operations Centre (HPOC) recognizes the importance of continuous learning, career development opportunities and work-life balance within a diverse, respectful, and inclusive work environment. Are you looking to work in an operational environment that offers dynamic, interesting opportunities to work on high profile, national-level issues that directly impacts the lives of Canadians? If so, we may have a job opportunity for you!

Intent of the process

The immediate intent of this job advertisement is to staff one bilingual position indeterminately in Ottawa, however, a pool of qualified candidates (fully assessed or partially assessed) will be established and may be used to staff similar positions at this group and level with various language requirements. In addition, this process may be used for various tenures (acting appointments, assignment, deployment, indeterminate, specified period, secondment), security requirements and conditions of employment within the Public Health Agency of Canada.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:

The minimum standard is:

A secondary school diploma or employer-approved alternatives.

Degree equivalency

Experience:

EE1. Recent* and significant** experience in leading teams in an operational environment, such as emergency response (including first responder or military operations).

EE2. Recent* and significant ** experience in providing advice and preparation of briefing notes, issues papers and reports for senior management***

*Recent experience is defined as within the previous 5 years
**Significant experience is defined as 2+ years
***Senior management is defined as EX-01 or equivalent, and above

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET EXPERIENCE:

AE1.Significant** experience working in operations centres or coordination centres
AE2.Significant** experience in management of human resources and finance
AE3.Recent* and significant** experience in developing operational or project plans
AE4.Recent* and significant** experience in operational exercises

*Recent experience is defined as within the previous 5 years
**Significant experience is defined as 2+ years
***Senior management is defined as EX-01 or equivalent, and above

ASSET KNOWLEDGE:

AK1.Knowledge of the mandate, roles and responsibilities of the Public Health Agency of Canada (PHAC) and the Health Portfolio.
AK2.Knowledge of the PHAC Emergency Management Branch role in the preparedness for and response to public health emergencies.
AK3.Knowledge of the Health Portfolio Operations Centre (HPOC) roles and responsibilities.

Operational Requirements:

Willing to travel on short notice.
Willingness and ability to work overtime on short notice.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

Information on language requirements

Abilities:

A1.Ability to communicate effectively orally.
A2.Ability to communicate effectively in writing.
A3.Ability to plan, coordinate and conduct training sessions for management and/or staff.
A4.Ability to review, conduct research and provide critical analysis in support of the development and implementation of strategies, plan projects and/or initiatives.

Personal Suitability:

Demonstrating integrity and respect.
Thinking things through.
Working effectively with others.
Showing initiative and being action-oriented

Conditions of employment

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

In assessing candidates, assessment boards may use a variety of tools and methods including, but not limited to, reviews of past performance and accomplishments, written tests, interviews, simulations, PSC tests, reference checks, board member knowledge etc. In addition, all information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

Depending on the number of applicants, needs and/or plans, volume management strategies such as, but not limited to, top-down approach, cut-off scores, asset selection, random selection and/or assessment may be used for the purpose of managing applications/candidates and/or determining which candidates will continue in the staffing process. Should a volume management strategy be used, communication regarding the application of the strategy will be provided to those candidates who are impacted.

Candidates must meet and maintain the above condition(s) of employment throughout their employment.

Proof of education may be requested if you are considered for a position. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/

Proof of citizenship or permanent residence will be requested if you are considered for a position.

Candidates from outside the federal public service may be required to pay for travel and relocation costs associated with this selection process.

For existing public service employees, include your substantive group and level, your Personal Record Identifier (PRI) and your employment status on your resume and/or application form.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Candidates must meet each essential qualification to be appointed to the position. A candidate may be appointed to the position even though he/she does not meet any or all of the asset qualifications, operational requirements or organizational needs. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed. In the event that there are as many candidates who meet the essential qualifications as there are vacancies, the manager may decide not to assess some or all of the asset qualifications, operational requirements or organizational needs.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.