Informal Conflict Management Practitioner

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Applications will be accepted online only. Please apply online at www.canada.ca/government-jobs. If you have a disability that prevents you from applying on-line please contact the hiring manager as identified on this poster.

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email). Candidates are strongly encouraged to check their email on a regular basis.

Persons are entitled to participate in the appointment process in the official language of their choice. We ask that you indicate your preference in your application.

The RCMP is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to self-declare if you belong to one of the four Employment Equity groups: women, Aboriginal Peoples, persons with disabilities, or members of visible minority groups. You will find the self-declaration form within the online job application.

Intent of the process

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Information regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.

This process will be used to staff an indeterminate full time position.

A pool of qualified candidates will be created and may be used to staff positions with various tenures (indeterminate, specified period).

If you are the successful applicant, you will be required to work physically in the office. Full-time telework will not be an option. The successful applicant must be willing and able to work in any of the following three locations in Saskatchewan: Regina, Prince Albert, or Saskatoon.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Graduation with a degree from a recognized post-secondary institution with acceptable specialization* in human resources management, labour or industrial relations, psychology, public or business administration, organizational development, education sciences, social sciences, sociology, or in any other field relevant to the work to be performed or an acceptable combination of education, training and/or experience
*The course for the specialization must be acceptable and must have been taken at a recognized post-secondary institution, but not necessarily within a degree program in the required specialization.

Minimum of one hundred and twenty (120) hours of training of informal conflict management/alternate dispute resolution training applicable in a workplace setting, which must include sixty (60) hours of mediation skills training
Note: In your application, please include the course provider, the course title, the date of completion and the number of hours of training. Documented proof must be provided.

Degree equivalency

Recent* and significant** experience in providing informal conflict management services in a workplace setting including conflict coaching, facilitated discussions/mediation, and group interventions as a third party neutral
*Recent means the experience was gained within the last five (5) years.
**Significant means to the depth and breadth of the experience normally acquired in providing a full range of informal conflict management services in the workplace for a period of approximately two (2) years. However, a shorter duration may be considered based on demonstrated complexity and diversity of work handled, scope of work, and/or level of direct responsibility for a wide variety of complex files and/or project. Clear and specific examples, as well as date ranges (month/year) and where the related experience was gained must be provided by the candidates in their application.

Experience in delivering training relevant to conflict management

Recent* and significant** experience in providing advice to management on matters related to effective workplace conflict prevention or management
*Recent means the experience was gained within the last five (5) years.
**Significant means to the depth and breadth of the experience normally acquired in providing a full range of informal conflict management services in the workplace for a period of approximately two (2) years. However, a shorter duration may be considered based on demonstrated complexity and diversity of work handled, scope of work, and/or level of direct responsibility for a wide variety of complex files and/or project. Clear and specific examples, as well as date ranges (month/year) and where the related experience was gained must be provided by the candidates in their application.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Certificate or degree from a recognized post-secondary institution in Conflict Resolution
Note: In your application, please include the course provider, the course title, the date of completion and the number of hours of training

Group intervention training applicable to a workplace setting
Note: In your application, please include the course provider, the course title, the date of completion and the number of hours of training

Completion of Conflict Coaching training with an evaluation of ‘competent’
Note: In your application, please include the course provider, the course title, the date of completion and the number of hours of training

Certification: Chartered Mediator designation from the ADR Institute of Canada, Inc.

Degree equivalency

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Knowledge of the informal conflict resolution processes and formal recourse mechanisms in the Federal Public Service

Knowledge of the principles and approaches of interest-based dispute resolution

Knowledge of Federal Public Service legislation, policies relevant to conflict resolution, human rights and harassment matters

Ability to deliver presentations

Ability to conduct workplace intervention including conflict coaching, facilitated discussion and mediation

Ability to communicate effectively, both orally and in writing

Ability to plan, organize and prioritize own work load

Ability to work under pressure

Thinking things through

Showing initiative and being action-oriented

Working effectively with others

Demonstrating integrity and respect

Client service orientation

Business acumen

The following may be applied / assessed at a later date (may be needed for the job)

May be required to travel frequently

May be required to work overtime on short notice

Conditions of employment

Security clearance: Royal Canadian Mounted Police (RCMP) Enhanced Reliability Status

Valid driver’s licence

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Provide concrete examples related to the experience:
•Choose examples that illustrate a high degree of complexity and difficulty and have sufficient impact to allow you to illustrate the extent and depth of your experience.
•Examples should include the date or period when the situation occurred, the context, your role and the outcome.
•If you have talked about an experience within a team, separate your role from that of others.

Candidates will be required to show original proof of certification. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/.

The successful applicant will have to obtain an RCMP security clearance. The process also requires a Security/Reliability Interview, a field investigation in matters of credit/finances, education, employment, references, on-line activities, alcohol and/or drug use, etc.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.