Intercept Monitor Analyst

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

PLEASE NOTE, WE WILL ONLY ACCEPT ON-LINE APPLICATIONS RECEIVED VIA THE Canada.ca SITE. Persons with disabilities preventing them from applying on-line are asked to contact the individual noted at the bottom of this advertisement. Please do not send your resume or application to the Contact noted unless you are a person with a disability who is unable to apply online. The Contact can assist with general questions.

When submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education, and the essential and asset experience qualifications. It is your responsibility to provide clear and concrete examples in your responses to each question, including when (from-to), where (occupational title, organization) and how you obtained your education and experience. It is recommended that you describe the experience examples in specific terms, providing sufficient details so that the Assessment Board can clearly understand. Describe the situation/task, the action you took, what you accomplished and/or what you learned. Content of your response must be supported by your CV/resume as your responses to these questions will be used as a primary source of information and your CV/resume will only be used to validate this information. Should you indicate in your response "please refer to CV/resume" your application will be rejected. Lack of examples and details will result in your application being rejected as the Assessment Board will have insufficient information to determine if the requirement is met.

Any or all of the asset qualifications and operational requirements maybe used for the screening of applications. If you meet these criteria, please clearly demonstrate how you meet them in writing. Provide examples and describe the work/duties you have performed. Failure to do so may result in your application not being considered further during the screening process.

Original proof of your education will be requested and must be provided during the selection process, in order to verify that candidates meet the education requirement. Candidates who are unable to provide proof that they meet this essential qualification as requested may be eliminated from the process. Also note, if the name on your education credentials does not match the name on your current photo identification, you will need to provide proof of your name change.

Education obtained outside of Canada must be evaluated. Please contact the Canadian Information Centre for International Credentials as soon as possible to initiate the evaluation process http://www.cicic.ca/

Work environment

The RCMP consists of 30,000+ employees working to keep communities safe throughout Canada. Our team at Special ‘I’ supports investigations in gathering evidence with the use of ever-evolving technologies. We are a dynamic, forward thinking group, committed to the professional development and growth of each of our team members. We provide you the opportunity to work under the guidance of experienced Intercept Monitor Analysts and Supervisors, additionally you are encouraged to take part in a variety of training opportunities.

You’ll also be in an environment that encourages you to establish a positive work/life balance by offering the opportunity to work day shifts where operationally possible. There are a number of amenities including a gym and full service cafeteria on site at our E-Division (Surrey) Headquarters.

In this role you will be exposed to all levels of stakeholders including uniformed members, support staff and more!

We encourage those with a proficiency in another language in addition to English and/or French to apply.

It is important to note that the work is conducted in a confined/restricted workspace while wearing a headset and having constant exposure to multiple computer screens, noises, and audio for extended periods of time. Furthermore, the work itself may include exposure to violent and/or traumatic events, abusive language, and disturbing graphic material when conducting intercept monitoring activities.

Intent of the process

The intent of this process is to staff positions for a 12-month period with possibility of extension.

Once established, the qualified pool will be valid for a period of one year and may be extended. It may be used to staff future vacancies (including similar or lower-level positions, on a casual, specified period or indeterminate basis, and at either full, part time or as-and-when-required hours) located in Surrey, BC. The pool is intended to be inclusive of Public Service (PS) employees and Civilian Members (CM).

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
A secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE
Recent* experience working as an Intercept Monitor Analyst using the Central Communication Intercept System (CenCIS II)
Recent* experience applying Part VI and XV of the Criminal Code pertaining to the interception of telecommunications

*Recent is defined as having performed the duties required within the last 24 months

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

ABILITIES
Ability to work under pressure
Ability to work well with others
Ability to communicate effectively in writing
Ability to communicate effectively orally
Ability to comprehend English **
Ability to type/keyboard at 40 net w.p.m. with less than 5% error rate

** Note: currently valid RCMP Audio Comprehension Test results continue to be valid for the purpose of this selection process.

COMPETENCIES/ PERSONAL SUITABILITY
Conscientiousness and Reliability
Develop Self
Flexibility
Decisiveness
Problem solve
Teamwork

The following may be applied / assessed at a later date (may be needed for the job)

EXPERIENCE
Experience working on a RCMP project where the safety of a person or a matter of national security has been identified.
Proficiency in a language other than French or English.

OPERATIONAL REQUIREMENTS
Ability and willingness to work shift work (24 hours a day, 7 days a week and 365 days a year)
Ability and Willingness to travel across Canada
Ability and Willingness to work overtime
Ability and Willingness to testify in a court of law
Meet and maintain the medical profile standards established for the position

Conditions of employment

CONDITIONS OF EMPLOYMENT
Enhanced reliability status with top secret security clearance

OTHER CONDITIONS OF EMPLOYMENT
Ability and willingness to work shift work (24 hours a day, 7 days a week and 365 days a year)
Ability and Willingness to travel across Canada
Ability and Willingness to work overtime
Ability and Willingness to testify in a court of law
Meet and maintain the medical profile standards established for the position

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Applicants are encouraged to apply ONLY if they are willing and able to work in Surrey, BC. All positions are located at 14200 Green Timbers Way, Surrey, BC.

Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain RCMP security clearance involves a security/reliability interview and a field investigation regarding matters of criminal activity which includes reference checks, verification of credit/financial status, education, employment, etc. As such, the process may take several weeks or months to complete.

To be granted RCMP security clearance and to maintain the ethical standards of the RCMP, candidates must not be, or have been, involved in certain criminal activities, have been dishonourably
discharged, have pending personal bankruptcies, etc. For additional information and a complete list of activities, please visit http://www.rcmp-grc.gc.ca/en/good-character . The security requirements are the same for all employees of the RCMP.

Interested persons must meet the essential qualifications to be appointed to the position, in a manner determined by the Selection Board.

Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications, and operational requirements may be applied at the time of staffing. Candidates may be contacted and assessed against these criteria at any time during this process.

Top down and/or random selection may be used to identify which applicants will be assessed or appointed in this appointment process.

If a qualified candidate has been selected and appointed on an indeterminate basis from the established pool, they will be removed from the pool. If a candidate is selected for a specified period (including term, acting, or assignment/secondment) appointment, they will remain in the pool for future offers.

Experience qualifications will be assessed upon application. Further confirmation or assessment may be conducted through reference checks.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

PLEASE NOTE: Where an e mail address is provided, the Selection Board may choose to communicate with candidates by e mail to provide/request information and to invite candidates to attend any portion of the assessment. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Any information provided by a candidate through their application or assessment that is deemed to be incorrect or fraudulent will be eliminated from further consideration.

All information obtained throughout the selection process, from time of application to close of process, may be used to evaluate candidates.

Candidates must meet the conditions of employment and continue to meet these same conditions during their employment.

The cost to attend the assessment will be the candidate’s responsibility. Candidates will be required to pay for their own travel (including travel for assessment purposes).

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.