Industrial Relations Officer

Update: The closing date has been extended until February 13, 2023

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

🌎 Diversity – Make yourself known! 🌎

Are you a member of one of the following four designated groups under the Employment Equity act: Aboriginal person, Persons with a Disability, Member of visible Minority group or Women?

We strongly encourage you to self-declare!

Diversity matters to us!

Duties

Industrial Relations Officers (IROs) play an active role in helping parties settle their disputes through mediation and other positive approaches to dispute resolution.

IROs are also responsible for overseeing applications and complaints filed under the Canada Labour Code, the Status of the Artist Act and the Wage Earner Protection Program Act to ensure that complete information is provided to the Board for its determination. IROs must also work with the parties (e.g., unions, employers and self-represented complainants) to obtain written submissions, conduct investigations, write reports and supervise representation votes.

Work environment

As part of the Administrative Tribunals Support Service of Canada, the Canada Industrial Relations Board Secretariat comprises a team of dynamic, result-oriented professionals with an overall knowledge of a majority of the remedies provided under the Canada Labour Code and other relevant legislation. We provide impartial dispute resolution services and ensure that cases are handled appropriately.

🙋‍♀️🙋‍♂️ We are looking to grow our team with individuals who are:

👌 Organized and action-oriented team players who can juggle multiple priorities in a fast-paced environment;
👌 Client-focused leaders who have a talent for problem-solving, improving labour relations, and relationship management;
👌 Mediators who can facilitate dispute resolution processes adapted to each file and identify emerging issues and trends;
👌 Strategic thinkers who can determine what elements are required in a file to facilitate its processing by individuals appointed by the Governor in Council and assigned to the CIRB; and
👌 Excellent communicators who can explain complex concepts accurately, simply and succinctly through discussions with parties, both experienced and unexperienced, facing significant labour relations conflicts.

Intent of the process

The intent of this advertisement is to staff one (1) position on an indeterminate basis.

A partially assessed pool will be created and may be used to staff similar positions at an identical or equivalent group and level with various linguistic requirements, tenures, locations or security clearances within the Administrative Tribunals Support Service of Canada (ATSSC).

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Essential Qualifications
(You must meet ALL of these criteria to be considered for a position)

Education:
ED1 Graduation with a degree from a recognized university with a specialization in industrial relations, labour relations, law or other specialty relevant to the position OR an acceptable combination of education, training and/or experience.

If you have a diploma from outside of Canada, please refer to the link below:

Degree equivalency

Experience:
EX1 Experience in the field of labour relations, including the mediation, negotiation or the investigation of various types of complaints and/or labour relations disputes.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Asset qualifications
(Nice to have, but not essential for the position!)

Education:
AED1 Successful completion of a course(s) in Alternate Dispute Resolution or in Mediation (at least 30 hours of instruction).

If you have a diploma from outside of Canada, please refer to the link below:

Degree equivalency

Experience:
AEX1 Experience performing the duties of a neutral third party or as a mediator in matters related to labour relations.
AEX2 Experience working for an administrative tribunal.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Knowledge:
K1 Knowledge of the Canada Labour Code and the Canada Industrial Relations Board Regulations, 2012
K2 Knowledge of current labour relations issues
K3 Knowledge of procedural fairness in regards to labour relations

Competencies:
C1 Action Oriented
C2 Thinking Things Through
C3 Influence Skills
C4 Effective Interpersonal Skills
C5 Judgment

Abilities:
A1 Ability to manage or facilitate the resolution of labour relations issues
A2 Ability to conduct mediation processes
A3 Ability to effectively organize workload
A4 Ability to communicate effectively in writing
A5 Ability to communicate effectively orally

Conditions of employment

Reliability Status security clearance

Candidates must be available to work flexible hours.
Candidates must be available to work face-to-face at our offices or elsewhere, on occasion.
Candidates must be available to travel, sometimes on short notice, using various modes of transportation (including but not limited to air, car, train or bus)

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. Meeting one or many of the other qualifications may be a deciding factor in appointing a particular candidate amongst the qualified candidates. Please note that one, some or all of the asset qualifications could be used at any stage of the staffing process.

All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

For this selection process, our intention is to communicate with the candidates by email. Candidates who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email).

Applications received by email will not be accepted.

If you are a person with disability preventing you from applying on-line, you can contact an Officer at the Federal Public Service Job Advertisement Information Line by calling 1-800-645-5605.

If you have technical difficulties with the GC Jobs website, you can contact the Public Service Commission of Canada's support center by selecting the "Contact Us" link below, in the left corner of this window, or by calling 1-888-780-4444.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.