Assistant to the Registrar

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

👉 Update: Extension of end date to January 18, 2023

The linguistic profile of the position is bilingual imperative CCC/CCC. The first step of the process will be language testing for Reading and Writing. The Unsupervised Internet Tests - Second Language Evaluation - have been added to this poster and will be used to test these qualifications. Successful candidates will then be screened based on education and experience in order to determine if they meet these requirements and continue in the process.

Duties

The Military Grievances External Review Committee (MGERC) wants to establish a pool for its Assistant to the Registrar (CR-05) position. MGERC is a small organization of about 50 employees responsible for reviewing grievances referred to it by the Canadian Armed Forces. The Registry team is the traffic control tower within our operations, ensuring proper review and disclosure of case files, effective case management tracking, and related tasks.

The Assistant to the Registrar will acquire a broad and diversified experience by working closely with the Registrar, grievance officers, legal counsels, and committee members. Our dynamic organization values communication, client service and work-life balance.

Work duties include:

• Registers and tracks grievances in the Committee’s case management system (WebCIMS);
• Reviews findings and recommendations reports by proofreading and conducting quality control; and
• Provides administrative support services throughout the grievance review process such as file reception, creation, and issuance.

Work environment

MGERC is committed to an environment that promotes a healthy work-life balance and strives to be inclusive and respectful. As such, we are dedicated to ensuring that our workforce reflects the diversity of the Canadian population by hiring from all four employment equity groups (women, Indigenous peoples, persons with disabilities and members of visible minorities) and we encourage members of the 2SLGBTQI+ communities to apply.

Employees are offered to work fully in the office located at 60 Queen Street in Ottawa OR on a part-time basis from the office and from a telework location in the National Capital Region. Telework agreements are established for employees choosing a part-time telework schedule. Due to the duties of this position, the incumbent must perform some duties at the work location on a weekly basis.

Our employees also benefit from internal compensation services as well as receive exceptional support from internal services such as information technology, procurement, human resources.

Intent of the process

Anticipatory process.
A pool of qualified candidates will be established through this process to staff identical and similar positions within the same department. The pool could be used to staff positions with different tenures and security requirements.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

A secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE

EX1: Significant* experience in providing administrative support services.
→*Significant experience in a variety of administrative support tasks.

EX2: Experience in using Microsoft Word.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSETS

AE1: Experience in using an electronic case management system or data management system.

AE2: Experience in reviewing documents and conducting quality control.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CCC/CCC)

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

KNOWLEDGE

K1: Knowledge of the Military Grievances External Review Committee’s mandate (MGERC).

ABILITIES

A1: Ability to communicate effectively orally.

A2: Ability to communicate effectively in writing.

A3: Strong ability to check for accuracy of information.

A4: Ability to format documents using Microsoft Word as per MGERC guidelines.

PERSONAL SUITABILITY

PS1: Effective interpersonal relationships
PS2: Judgment
PS3: Attention to detail
PS4: Initiative
PS5: Dependability

The following may be applied / assessed at a later date (may be needed for the job)

The Military Grievances External Review Committee is committed to Employment Equity. In order to ensure representation, selection will be based on qualified candidates self-identifying (at the time of application) as a member of one of the following groups: women, Indigenous peoples, members of a visible minority group or persons with disabilities.

OPERATIONAL REQUIREMENTS

Willingness and availability to work overtime, as required.

Conditions of employment

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Our intention is to communicate with applicants via email. Applicants who apply on this selection process must include in their application a valid email address and to make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email).

Acknowledgment of receipt of applications will not be sent.

The Unsupervised Internet Tests - Second Language Evaluation - have been added to this poster. They will be used during this selection process to evaluate Reading Comprehension and Written Expression at the C Level.

Various other assessment tools may be used in this selection process, such as interviews, written examination, situational exercise, role play, standardized assessment, reference check, performance agreements, talent management results, etc.

You must meet all essential qualifications in order to be appointed to the position.

Candidates must clearly demonstrate in the screening questionnaire how they meet the education and experience criteria listed in the Essential Qualifications and Asset Qualifications.

Please note stating that the requirement has been met, and/or listing past or current responsibilities, does not represent adequate substantiation. Rather, you must provide concrete examples that clearly illustrate how you meet the requirement. Résumés may be used as a secondary source to validate the qualifications described; comments such as "refer to my attached résumé" will not be accepted. The lack of concrete examples may result in your application being rejected.

Additional details regarding the assessment approach will be communicated to candidates who are invited to the assessment phase of the selection process.

You will be asked to provide proof of your education credentials during the process.

The selection committee has reserved all rights to use asset qualifications to manage the volume of applications.

Referees must have an in-depth knowledge of your work, your personal suitabilities and must be able to answer specific questions pertaining to your achievements and strengths.

All the information collected during the selection process including behaviour and communication, from the time of application until the end of the process, may be used to assess the applicants.

Persons are entitled to participate in the appointment process in the official language of their choice.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.