Communications Advisor

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Intent of the process

This process may be used to establish a pool of candidates that may be used to staff similar positions at an identical or equivalent group and level with various official language proficiencies (Bilingual Imperative BBB/BBB, Bilingual Imperative CBC/CBC, English Essential), various security profiles (Reliability Status, Secret), various tenures (Indeterminate, Term, Acting, Deployment, Secondment, Assignment) at Citizenship & Immigration Canada.

Positions to be filled: 4

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

ED1. A degree from a recognized post-secondary institution.

Notes:
Based on their education, training and/or experience, indeterminate incumbents of positions in the IS classification are deemed to meet the minimum education standard whenever a bachelor's degree without specialization is called for in a position classified as IS.
At the manager's discretion, an acceptable combination of education, training and/or experience, may serve as an alternative to the minimum education standard.

Degree equivalency

EXPERIENCE:

EX1. Significant* experience in developing and being the primary coordinator for effective Web communications plans and/or Web products and collaborating with coders, programmers and subject matter experts.
EX2. Significant* experience in providing communications advice to management on issues, projects, or programs (managers and director).
EX3. Significant* experience providing advice for websites based on usability and accessibility best practices.
EX4. Significant* experience gathering and analyzing web metrics (ie. analytics, usability testing) to improve web content, layout and task completion.

*Significant experience means sufficient variety, depth and breadth of experience to display a working knowledge in the area of expertise acquired over a period of 6 months or more.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
- English or French Essential
- Bilingual Imperative BBB/BBB

Information on language requirements

COMPETENCIES

C1. Values and Ethics
C2. Judgment / Analytical thinking
C3. Focus on quality and details
C4. Adaptability & Flexibility
C5. Client Service Orientation
C6. Planning and organizing
C7. Initiative

ABILITIES

A1. Ability to work under pressure and meet tight deadlines.
A2. Ability to communicate effectively in writing.
A3. Ability to communicate effectively orally.
A4. Ability to make evidence-based recommendations to improve the user experience.

The following may be applied / assessed at a later date (may be needed for the job)

ASSET KNOWLEDGE

AK1. Knowledge of Government of Canada Policy on Communications and Federal Identity, Web Experience Toolkit 4 (WET4) technology and Canada.ca templates.

OPERATIONAL REQUIREMENT:

Be willing and able to work overtime on short notice.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

As part of this process, you can expect to:

• provide proof of your education credentials
• write an exam
• take part in an interview
• have your references checked

Please note that we will not acknowledge receipt of your application. We will only contact the candidates who meet the essential qualifications at the screening stage. All communications related to this process, including email, may be used to assess your qualifications. We will send all communication through email or the Public Service Resourcing System. Please ensure your email address can receive email from unknown users (some email systems block these types of email) and that you check your junk mail just in case. It’s your responsibility to keep your contact information up-to-date.

You are entitled to participate in the appointment process in the
official language of your choice.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.