Administrative Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

PLEASE NOTE, WE WILL ONLY ACCEPT ON-LINE APPLICATIONS RECEIVED VIA THE Canada.ca SITE. Persons with disabilities preventing them from applying on-line are asked to contact the individual noted at the bottom of this advertisement.

NOTE: Applications are to be received online by clicking on the button below. Please do not send your resume or application to the Contact noted unless you are a person with a disability who is unable to apply online. The Contact can assist with general questions.

When submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education, and the essential and asset experience qualifications. It is your responsibility to provide clear and concrete examples in your responses to each question, including when (from-to), where (occupational title, organization) and how you obtained your education and experience. It is recommended that you describe the experience examples in specific terms, providing sufficient details so that the Assessment Board can clearly understand. Describe the situation/task, the action you took, what you accomplished and/or what you learned. Content of your response must be supported by your CV/resume as your responses to these questions will be used as a primary source of information and your CV/resume will only be used to validate this information. Should you indicate in your response "please refer to CV/resume" your application will be rejected. Lack of examples and details will result in your application being rejected as the Assessment Board will have insufficient information to determine if the requirement is met.

Any or all of the asset qualifications, operational requirements, and organizational needs may be used for the screening of applications. If you meet these criteria, please clearly demonstrate how you meet them in writing. Provide examples and describe the work/duties you have performed. Failure to do so may result in your application not being considered further during the screening process.

Original proof of your education will be requested and must be provided during the selection process, in order to verify that candidates meet the education requirement. Candidates who are unable to provide proof that they meet this essential qualification as requested may be eliminated from the process. Also note, if the name on your education credentials does not match the name on your current photo identification, you will need to provide proof of your name change.

Education obtained outside of Canada must be evaluated. Please contact The Canadian Information Centre for International Credentials as soon as possible to initiate the evaluation process http://www.cicic.ca/

Work environment

The Administrative Assistant position plays a key role in supporting the senior management team. Through research of policies and collective agreements, this position provides invaluable advice and guidance to employees and the management team relating to human resources and finance.

Our Work Environment
We take pride in offering a supportive and professional work environment. Whether it’s during the learning phase, daily task completion or problem solving you will have a supportive team around you. There is continual opportunity for learning and advancing your skillset by way of internal knowledge sharing, courses and networking. The health, wellbeing and success of our staff is our priority. Our cultural focus in our administration team is to take care of those who take care of others.

Who We Are
The BC RCMP 9-1-1 Police Dispatch Centre in Prince George is a closely connected team of supportive individuals who are passionate about their career and who have a common purpose to help and protect others. We are proud to be part of a caring culture where our co-workers become our second family and our strong teamwork builds a positive work environment.

While the 9-1-1 Police Dispatchers are helping people in their community, our administrative team is busy behind the scenes supporting the administrative processes to help keep operations running smoothly.

Who You Are
You have a strong desire to make a difference and help others. The opportunity to solve problems excites and motivates you. You possess a high level of accountability and commitment, and your ability to complete multiple tasks under pressure is reflective of your capacity to be a quick thinker. You are known for your great communication skills and have the ability to respond to challenging inquiries. You thrive in a fast pace environment.

You have a thirst to learn and seek out opportunities to learn in an interactive environment. You are proficient in using a computer and you are skilled at creating reports and spreadsheets.

You enjoy a career where every day may be different. You look forward to engaging with people, helping others and providing solutions to difficult situations.

Where We Work
Prince George is a mid-sized city of over 76,000 people located in central British Columbia. Surrounded by tree covered hills and a short drive in all directions from the beautiful BC outdoors, Prince George has all of the amenities of a larger city mixed with the charm and friendliness of a smaller town.

Due to being the largest city in the surrounding region, Prince George is a city of opportunity where you can move up in your career and achieve your educational and home ownership goals.

Intent of the process

A qualified group of candidates may be identified and may be used to staff future permanent or temporary vacancies (including terms, actings, casuals, assignments and secondments) in similar-level positions (at full or part-time hours, including shift-work). Once established, the qualified pool will be valid for a period of six months and may be extended.

Applicants are encouraged to apply ONLY if they are willing and able to work in Prince George, BC. All positions are located at 4020 5th Avenue, Prince George, BC.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Positions to be filled: 1

Information you must provide

Your résumé.

A covering letter "Explain why you believe you are a good fit for the Administrative Assistant role and why you are motivated to apply."

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
A secondary school diploma or an acceptable combination of education, training or experience.

Degree equivalency

EX1: Experience in providing advice and guidance to clients.
EX2: Experience creating and using spreadsheets with software such as Microsoft Excel.
EX3: Experience in at least two of the following activities*: coordinating meetings and taking minutes, coordinating travel arrangements, managing incoming and outgoing correspondence, data entry, filing, editing and verifying correspondence or reports.
EX4: Experience providing financial support including monitoring expenditures, making payments, and budget tracking.

*All elements listed make up a single activity unless separated by a comma:

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Asset Qualifications:
AEX1: Experience providing administrative support services in a police and/or law enforcement environment.
AEX2: Experience using a financial management system such as SAP or TEAM.
AEX3: Experience coordinating HR actions including staffing, organization and classification and compensation.
AEX4: Experience in coordinating pay activities for Public Service Employees.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Competencies
C1: Communication
C2: Conscientiousness and Reliability
C3: Initiative
C4: Judgement
C5: Meeting Client Needs
C6: Problem Solving
C7: Teamwork

Abilities
A1: Ability to follow instructions.
A2: Ability to manage own time.
A3: Ability to manage challenging inquiries either in person, via correspondence or over the phone.

Conditions of employment

Conditions of Employment:
Enhanced Reliability Status

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

NOTE: Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain RCMP security clearance involves a security/reliability interview and a field investigation regarding matters of criminal activity which includes reference checks, verification of credit/financial status, education, employment, etc. As such, the process may take several weeks or months to complete.

To be granted RCMP security clearance and to maintain the ethical standards of the RCMP, candidates must not be, or have been, involved in certain criminal activities, have been dishonourably discharged, have pending personal bankruptcies, etc. For additional information and a complete list of activities, please visit http://www.rcmp-grc.gc.ca/en/good-character . The security requirements are the same for all employees of the RCMP.

Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications, operational requirements, and organizational needs may be applied at the time of staffing. Candidates may be contacted and assessed against these criteria at any time during this process.

Interested persons must meet the essential qualifications to be appointed to the position, in a manner determined by the Selection Board. A person may be appointed to the position even though he/she does not meet any or all of the asset qualifications, operational requirements or organizational needs. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed.

Please note that within the context of this selection process, travel costs/expenses will not be reimbursed. Consequently, candidates will be responsible for travel costs.

Random selection may be used to identify which applicants will be assessed or appointed in this appointment process.

Top-down selection may apply.

If a qualified candidate has been selected and appointed on an indeterminate basis from the established pool, they will be removed from the pool. If a candidate is selected for a specified period (including term, acting, or assignment/secondment) appointment, they will remain in the pool for future offers.

This process and the resulting pool will only be used to staff positions in the RCMP.

Any information provided by a candidate through their application or assessment that is deemed to be incorrect or fraudulent will be eliminated from further consideration.

Experience qualifications will be assessed upon application. Further confirmation or assessment may be conducted through reference checks.

All information obtained throughout the selection process, from time of application to close of process, may be used to evaluate candidates.

PLEASE NOTE: Where an e mail address is provided, the Selection Board may choose to communicate with candidates by e mail to provide/request information and to invite candidates to attend any portion of the assessment. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

Acknowledgment of receipt of applications will not be sent. We will contact candidates when the screening process is completed.

Candidates must meet the conditions of employment and continue to meet these same conditions during their employment.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.