Director

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process prior to the closing date. You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

Work environment

The Royal Canadian Mounted Police IM/IT organization is growing and as part of our HR strategy we are looking for experienced IM/IT Professionals at the IT-05 level to help deliver our Digital Policing Strategy (DPS). The focus of the DPS is on the use of digital services to connect the RCMP to the communities we serve. We are focused on ensuring that our employees are supported with the information that is increasingly becoming the essence of policing to deliver justice and public safety.

Our IM/IT Professionals develop and support key technologies that:
• Protect citizens from cyber fraud
• Disrupt organized crime and human trafficking
• Coordinate investigations for missing persons
• Pursue online predators who exploit children
• Provide scientific and technical support and new technologies to enhance investigative abilities
• Improve the efficiencies of our forensics program
• …and much more!

As a technology leader, you will be supporting our current technology capabilities while championing new digital solutions that improve policing operations. You will have the opportunity to apply new technologies such as Artificial Intelligence (AI), Data Analytics, Cloud, User Experience, Research & Development.

** IM/IT positions are mainly located at 1200 Vanier Parkway, Ottawa, Ontario; however, please note that full-time telework is the current and preferred work arrangement for the team in light of the challenges presented by COVID-19. Please note, employees may be required to physically go into the office as some positions are designated essential and operational.

Intent of the process

The immediate need is to staff three (3) positions on an indeterminate basis, with a linguistic profile of Bilingual Imperative CBC/CBC and a Secret or Top Secret security clearance.

A pool of candidates may be established and may be used to staff similar positions within the RCMP in the National Capital Region on an indeterminate or specified period (including term, acting, or assignment) basis, with various bilingual profiles and various RCMP security clearances.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Positions to be filled: 3

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE
• Extensive** experience in managing Information Management/Information Technology (IM/IT) projects, transformational initiatives or services.
• Significant* experience establishing, and maintaining relationships with clients, partners, vendors or stakeholders to advance strategic and business initiatives.
• Significant* experience in the provision of strategic advice and recommendations to executives (at the Director level or above) on complex(1) issues.
• Significant* experience in managing human(2) and financial(3) resources.

Definitions:
* Significant experience refers to the depth and breadth of the experience associated with having performed a broad range of various, complex related activities normally gained through the performance of the duties for a period of approximately three (3) years in a managerial role or above.

** Extensive is defined as depth and breadth of experience associated with the performance of those duties for a period of approximately five (5) years on a full-time basis.

(1) Complex is defined as issues having at least three (3) of the following characteristics: multidimensional, sensitive, confidential, affecting many clients, partners or stakeholders, precedent setting, having a major impact on the public service.

(2) Human Resources Management is defined as supervision of staff including resource planning, staffing, assigning and managing work, assessing and managing performance, developing and implemented training and staffing plans. Applicants must also indicate the number of employees they supervised directly.

(3) Financial Management: Candidates must show evidence of managing and being accountable for a budget. This experience is defined as being responsible for financial planning, forecasting and reporting. Applicants must indicate the size of the budget they directly managed as well as the length of time.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

CERTIFICATION
• Recognized professional certifications such as; Project Management Certification (PMP, Prince II, etc.), Information Technology Infrastructure Library (ITIL), Business Analysis Professional (CBAP) designation, etc.

EXPERIENCE
• Experience in delivering a major projects ($20M+) that are transformational with horizontal linkages to other government departments or levels of government or large organizations.
• Experience leading and providing 24/7 support of mission critical applications and services
• Experience leading large and complex IT projects requiring the development, or integration and implementation of custom solutions, such as; Commercial off the shelf (COTS) solutions, Software as a Service (SaaS), or Platform as a Service (PaaS) or Infrastructure as a Service (IaaS).
• Experience in managing Cyber and Information Security Services or Infrastructure.
• Experience in innovation and architecture.
• Experience implementing and supporting the configuration, deployment and adoption of Cloud technologies and/or enterprise digital workplace productivity suites and platforms.
• Experience in leading the delivery of enterprise IT Service Management, such as; Incident Management, Request Fulfillment or Service Desk, Event Management, Change Management, and/ or Service Asset and Configuration Management.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

KNOWLEDGE
• Knowledge of the Government of Canada Digital Services and Standards Government in a digital age - Canada.ca

COMPETENCIES
• Create Vision and Strategy
• Mobilize People
• Uphold Integrity and Respect
• Diversity and Inclusion
• Collaborate with Partners and Stakeholders
• Promote innovation and guide change
• Achieve Results

ABILITIES
• Ability to communicate effectively in writing
• Ability to communicate effectively in orally
• Ability to lead and supervise a multi-disciplinary team of resources
• Ability to analyze information from multiple sources and provide strategic recommendations

Conditions of employment

Top Secret security clearance - RCMP Secret or Top-Secret security clearance.

All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to), reference checks, previous employment, on-line activities, credit checks, alcohol and/or drug use.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

A written exam may be administered.

An interview may be administered.

Reference checks may be sought.

A simulation/situational exercise or role play may be administered.

Candidates must meet the essential qualifications to be appointed to a position.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Acknowledgement of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

You must provide proof of education credentials. If you obtained your degree outside Canada, it is your responsibility to demonstrate its equivalence, please take a look at the following link for more information: https://www.cicic.ca.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Please identify clearly your substantive group and level and your employment status on your resume and/or application form.

If a qualified candidate has been selected and appointed on an indeterminate basis from the established pool, they will be removed from the pool. If a candidate is selected for a specified period (including term, acting, or assignment/secondment) appointment, they will remain in the pool for future offers.

Our means of communication with applicants is via e-mail. Please ensure to include a functional e-mail address, which will accept messages from unknown users (some e-mail systems block these types of e-mails). It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

HOW TO APPLY:
You will be required to answer screening questions to demonstrate how you meet the Essential Qualifications (Education and all Essential Experiences).

When answering the screening questions, it is not sufficient to say that you have the required qualifications or to list your current or past responsibilities. Rather, you must provide concrete examples of tasks you have accomplished with significant details to explain the WHAT, WHEN, WHERE and HOW you acquired each qualification.

For each experience criteria, please provide the following information:

1- Name of the department or organization where the experience was acquired;
2- Title of the position occupied, group and level and the period(s) in which you performed the functions (M-Y to M-Y);
3- Specific details of tasks or projects demonstrating how the experience was acquired (Situation/Challenge, Tasks, Action and Result).

Should your responses to the screening questions contain insufficient details to demonstrate that you meet the screening criteria, your application will not be given further consideration in this process. Candidates will not be solicited for incomplete or possible missing information.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.