Administrative Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

HOW TO APPLY:
For the initial screening, you will be required to demonstrate how you meet the education and each of the experience criteria listed in the essential qualifications and any of the applicable asset qualifications on the Statement of Merit Criteria in the screening questionnaire.

Take the time to answer the questions with as much detail and examples as possible.

Be specific about projects you’ve worked on, where (occupational title, organization), when (from, to), what was your role, fully explain the actions, considerations and steps you completed in order to gain the experience you are describing. What was the final outcome/result?

Should you indicate in your responses “See my résumé”, “I have 5 years’ experience in the field”, “I acquired this experience working at XYZ Store”, “I meet this qualification” or similar statements WILL NOT BE ACCEPTED. Candidates will not be solicited for incomplete or missing information.

ASSET QUALIFICATIONS
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You do not need to answer the screening questions for the assets qualifications.

However, if you meet one or more, you are strongly encouraged to answer asset Qualifications questions in your online application as they may be used at any stage in the process or be a deciding factor in choosing the person to be considered for an appointment.

PLEASE NOTE: Your application and all communications throughout this process MAY be used to assess your ability to effectively communicate in writing. You are required to use complete sentences.

Work environment

Transport Canada employs over 6,000 talented and motivated employees working in the Atlantic, Quebec, Ontario, Prairie and Northern, Pacific regions, and at our Ottawa Headquarters. We develop policies and enforce Acts and regulations that support transportation efficiency, safety, security, environmental responsibility, and align with global standards. Our vision is of a safe, secure, green, innovative and efficient transportation system. Our work touches the lives of all Canadians.

Our team is located at 330 Sparks Street in Ottawa, Ontario (Downtown).

Those appointed to this position will be required to be present in the office at least 2-3 days per week or more as required.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
ED : A secondary school diploma or an acceptable combination of education, training or experience

Degree equivalency

EXPERIENCE
EX1: Experience in providing a full range of administrative support.

EX2: Experience in providing client service.

EX3: Experience dealing with multiple priorities.

ABILITIES
A1: Ability to work under pressure with strict deadlines and in an ever-changing environment.
A2: Ability to communicate effectively in writing.
A3: Ability to communicate effectively orally.

PERSONAL SUITABILITY
PS1: Effective interpersonal relationships
PS2: Dependability
PS3: Judgment
PS4: Attention to detail
PS5: Initiative

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

OPERATIONAL REQUIREMENTS
Willing and able to work overtime upon request, often on short notice or be “on call” during rest periods.
Willing and able to be part of an in-office rotation.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative BBB/BBB, CCC/CCC and CBC/CBC.

NOTE: Candidates need to be able to work in English AND in French (reading, writing and oral proficiency) in order to be found qualified and be considered for appointment.

Information on language requirements

The following may be applied / assessed at a later date (may be needed for the job)

EXPERIENCE
AEX1: Recent* experience managing the daily agenda, handling e-mail and following-up on actions for a manager

AEX2: Experience in managing and tracking a large volume of correspondence and documents using a correspondence tracking system such as CCM Mercury or an equivalent.

AEX3: Experience in making travel arrangements for a manager and in preparing travel claims.

AEX4: Experience in finance administration such as budget preparation, monitoring, forecasting, reporting or allocation of budgets.

AEX5: Experience in providing support services in a Human Resources discipline.

*Recent experience refers to a minimum of one year’s experience within the last five years.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.