Client Accommodation Services Officer or Northern Housing Officer

Important messages

Giving you the best chance to succeed!
At Public Services and Procurement Canada (PSPC) we are committed to running inclusive and barrier-free recruitment processes.

If you have a limitation that may impact your performance at any steps of the assessment process (such as during a written test or an interview), you may request an accommodation. Assessment accommodations are designed to remove barriers, and to ensure that candidates with limitations can fully demonstrate their abilities. Should you wish to be accommodated, please direct your inquiry to the contact identified at the bottom of this poster. All information received in relation to accommodation will be kept confidential.

For more information on assessment accommodation visit the following website: https://www.canada.ca/en/public-service-commission/services/assessment-accommodation-page.html

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

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HERE’S HOW THE ASSESSMENT PROCES WILL GO:
STEP 1 – INTRODUCE YOURSELF!
Tell us about yourself! We want to know why you would be the ideal candidate for this position and what you would bring to this role. You can do this by clicking “Apply Online”

We have included questions in the online application, please put some thought into answering these questions, they will help us to better understand your experience.

STEP 2 – SCREENING THE APPLICATIONS
Your responses to the screening questions will be reviewed to determine if you have the following experience and education. Please make sure that you tell us about your experience and education. We need very specific examples demonstrating how you meet experience and education requirements. This is your chance to let us know why you are the ideal candidate.

STEP 3 – INTERVIEW
Based on your resume, you may be invited to an interview. An interview can include a written assessment and oral interview.

Duties

• This position reports to the Manager, Accommodation Management Business Unit.
• The Accommodation Management Business Unit is responsible for the provision of business and support services to the branch.
• This position is responsible for:
- Coordinating financial information such as monthly forecasting and reporting to management.
- Investigating and responding to queries from branches within PSPC and clients including requests for adhoc reporting.
- Data entry into the department real estate and financial system, SAP.
- Writing business cases.
- Other financial support services.

Work environment

𝗪𝗲 𝗮𝗿𝗲 𝗢𝗻𝗲 𝗣𝗦𝗣𝗖!
Public Services and Procurement Canada (PSPC) helps the Government of Canada serve Canadians. With a strong focus on quality customer service, we provide innovative common services such as real estate and building management, purchasing, banking, pay and pensions, and translation to other government departments, agencies, and boards. By providing these centralized services to departments and agencies, we enable them to focus on what they do best: providing their programs and services to Canadians.

At PSPC, our approach to inclusion is simple: we are committed to achieving a competent and representative workforce that reflects the diversity of the Canadian population we serve, and strive to create a welcoming, respectful, and inclusive environment that enables collaboration and innovation. When you succeed, we all succeed.

Intent of the process

This is an inventory. A pool of qualified candidates will be established and may be used to staff identical or similar term, and/or permanent positions within Edmonton, Regina and Winnipeg.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
(For AS-02 and AS-03 opportunities)
- A secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

Experience:
(For AS-02 and AS-03 opportunities)
• Experience in the use of financial information systems such as SAP S/4HANA to support management needs in monitoring budgets or real property contracts.
• Experience extracting data, compiling and analyzing information and preparing reports in Excel.
• Experience in providing client service.

(For AS-03 opportunities only)
• Experience in applying standards or guidelines or policies.
• Experience researching and analyzing information, developing options and providing recommendations to committees, clients, supervisors or managers.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Key Leadership Competencies:
(For AS-02 and AS-03 opportunities)
• Demonstrating Integrity & Respect.
• Thinking things through.
• Working Effectively with others.
• Showing initiative and being action-oriented.
• Client Service – level 1.

Abilities:
(For AS-02 and AS-03 opportunities)
• Ability to work in Excel at an intermediate level.
• Ability to communicate effectively and professionally verbally.
• Ability to communicate effectively and professionally in writing.

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS:
(For AS-02 and AS-03 opportunities)

Education:
• Graduation from a recognized university in Business Administration, Economics or some other specialty related to the position

Degree equivalency

Experience:
• Experience working in SIGMA.
• Experience working in a real property unit, preferably for the Government of Canada.
• Experience creating pivot tables, vLookups and data sorting and filtering in MS Excel 2013.
• Experience writing business cases.

In support of achieving a diversified workforce, consideration may be given to candidates, who, at the time of application, self-declare* as belonging to one of the following designated Employment Equity groups: Women, Indigenous (Aboriginal) Peoples, Persons with Disabilities and Members of Visible Minorities.

* We therefore encourage you to self-declare during the online application process by selecting the appropriate box under the Employment Equity section.

For further details, please refer to the “Other information” section.

Information on employment equity

Conditions of employment

Conditions of employment:
• Ability to travel, including overnight.
• Valid driver’s license, or the mobility normally associated with a valid driver’s license.
• Ability to work overtime.
• Reliability Status.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

All job applications must be submitted through jobs-emplois.gc.ca. Do not fax, email or mail hard copy documents as these will not be accepted. To submit an application online, please click on the button "apply now".

All job applications must be submitted through the Public Service Resourcing System.

Reference checks will be sought.

An interview will be administered.

A written examination will be administered.

Microsoft Excel Testing will be administered.

Candidates must meet the essential qualifications to be appointed to a position.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Top down or random selection may be applied.

Depth, breath and complexity of experience may be applied.

From this process, your application may be considered for either the AS-02 or AS-03 based on assessment results.

If found qualified at the AS-03 level you will be placed in the AS-02 pool.

For current Public Servants, actings, secondments or deployment may be considered.

There is a 180 day waiting period before you can reapply if eliminated from the inventory. Your application will not be reconsidered until the waiting period has elapsed.

Please note that in addition to all assessment methods, correspondence and communication in relation to this selection process may also be used to assess certain qualifications.

Competencies may not be reassessed.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.

Apply online