Senior Program Delivery Officer, Environmental Notifications Operations

Update: Prolongation

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

Work environment

At Environment and Climate Change Canada, our business is protecting the environment, conserving the country’s natural heritage and providing weather and environmental predictions to keep Canadians informed and safe.

There is no better time than now to work for Environment and Climate Change Canada and contribute to the environmental agenda. We welcome applications from all qualified candidates.

The role of the Senior Program Delivery Officer is to supervise the team of Environmental Notifications Operations Officers working at the notification desk of the National Environmental Emergencies Centre. Duties include:
• Development, review and maintenance of procedures and guidance documents;
• Quality control of data and reports;
• Participate and coordinate the training of new officers;
• Project management;
• Providing recommendations to management on program delivery initiatives and activities;
• Establish schedule for the notification desk officers.

Intent of the process

The intent of this process is to fill one (1) indeterminate position in Montreal, Quebec.

A pool of qualified or partially assessed candidates may be established and may be used to staff similar positions at this group and level with various language requirements, in various locations, with various tenures (specified period, indeterminate, assignment, deployment, secondments, and acting) within Environment and Climate Change Canada.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
ED1 A secondary school diploma

Degree equivalency

Experience:
EX1 Significant experience* in providing recommendations to clients or stakeholders, including the public or external partners
EX2 Experience in analyzing and synthesizing information into reports or presentations
EX3 Experience contributing to the planning and delivery of programs or projects.
EX4 Experience reviewing and developing procedures.
EX5 Experience with the following softwares included in the Microsoft Office Suite: Outlook, Word, Excel, and PowerPoint.

* Significant experience is defined as the experience obtained by the candidate is representative of the depth and breadth of experience that would normally have been gained performing the duties for a period of approximately two (2) years or more.

Abilities:
A1 Ability to organize workload and establish priorities in a fast changing environment
A2 Ability to work collaboratively
A3 Ability to communicate effectively orally
A4 Ability to communicate effectively in writing

Personal Suitability:
PS1 Client service orientation
PS2 Effective interpersonal skills
PS3 Judgment
PS4 Initiative and action-oriented

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)
Information on language requirements
Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.
For more information, please consult: Unsupervised Internet Test of Second Language Writing Skills

(https://www.canada.ca/en/public-service-commission/services/staffing-assessment-tools-resources/human-resources-specialists-hiring-managers/unsupervised-internet-testing/unsupervised-internet-test-second-language-writing-skills.html)

Information on language requirements

The following may be applied / assessed at a later date (may be needed for the job)

Education:
AED1 Graduation with a college level diploma or a degree from a recognized post-secondary institution

Degree equivalency

Experience:
AEX1 Experience in quality control (e.g., verifying compliance with pre-established organizational requirements) of written materials
AEX2 Experience in supervising a team
AEX3 Experience in managing projects
AEX4 Experience working within a call center environment.

Organizational Needs:
In support of achieving a representative workforce and our employment equity goals, consideration may be given to qualified candidates self-identifying as belonging to one of the following Employment Equity groups: Visible Minorities, Aboriginals and Persons with Disabilities.

Operational Requirements:
-Must be willing and able to work overtime on short notice upon request.
-Must be willing and able to work evenings and weekends if required due to operational needs.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

The essential qualifications that are listed are mandatory. Applicants must meet each essential qualification to be appointed to the position. An applicant may be appointed to the position even though he/she does not meet any or all of the asset qualifications. However, meeting these criteria may be a deciding factor in choosing the person to be appointed. Candidates may be required to meet asset qualifications, depending on the requirements of the position being staffed.

You must provide proof of your education credentials.

Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/.

A written exam and an interview may be administered.

Reference checks may be conducted.

Our intention is to communicate with applicants by e-mail for screening/assessment purposes. Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users (some email systems block these types of email). It is the candidate’s responsibility to provide any changes to their personal information to the contact indicated on this job advertisement. Candidates should be aware that confidential information such as assessment results will be communicated via the provided email. Please ensure that you check your e-mail regularly.

Acknowledgement of receipt of applications will not be sent. We will contact candidates when the screening process is completed.

Persons are entitled to participate in the appointment process in the official language (French or English) of their choice. Applicants are asked to indicate their preferred official language in their cover letter.

Please clearly identify your substantive group and level, your employment status, and PRI in your application (pour les candidats internes à la fonction publique) .

Environment and Climate Change Canada will only accept on-line applications received via the jobs.gc.ca site. All job applications must therefore be submitted through the Public Service Resourcing System.

Persons with disabilities or residing in locations that prevent them from applying on-line are asked to contact 1-800-645-5605.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.