Various IM/IT Team Leader Positions

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

The team leader positions to be staffed are in the following domains but not limited to:

1) IT Enterprise Architecture
2) IT Security
3) IT Infrastructure Operations
4) IT Planning and Reporting
5) IT Project Portfolio Management
6) IT Database Management
7) IT Software Solutions (Application Development)
8) IT Business Line Advisory Services (This includes roles such as Client Portfolio Management, Project Portfolio Management, Business Analysis, Supplier Relationship Management, IM/IT Project Coordinator)

Note: Candidates will be asked if they have experience and would be interested in working in those area. You must clearly indicate in your application for which stream(s) you wish to apply.

⭐❗ Applicants must clearly demonstrate in their responses to the screening questions how they meet the “essential qualifications” (education AND experience).

⭐❗❗ FOR EACH CRITERIA AND QUESTION, please provide the following MANDATORY information:
1 - Name of the department or organization where the experience was acquired;
2 - Title of the position occupied and specific duration (including month and year, e.g., from 09/2018 to 03/2019) for which you exercised the functions;
3 - Specific details of tasks, projects or accomplishments demonstrating the experience was acquired.

The answers provided to the screening questions will be the main source of information. Failure to provide complete answers may result in job applications being screened out from further consideration in this process. Should you indicate in your response "please refer to resume" we may be unable to assess you against the position’s essential qualifications which could result in a failure. Lack of examples and details will result in your application being rejected. Applicants will not be contacted to clarify incomplete or missing information.

Depending on the position being staffed, any of the qualifications above may be deemed as an essential "must have" or asset "nice to have". This doesn't mean that you must possess all qualifications, but these criteria may be a deciding factor in choosing the persons to be appointed. Therefore, it is important that you answer each of the questions within each stream where you have the experience. Other qualifications may apply, depending on the position being staffed.

The Ability to communicate effectively in writing may be assessed throughout the entire process.

⭐We will be organizing an information session in February to showcase the roles and responsibilities of an
IT Team leader. We invite you to submit your application online and contact us by email
if you wish to attend the information session. We will forward you the details of the session as they become available. Please note that it will be possible to modify your applications throughout the posting period.⭐

Work environment

OPPORTUNITY TO WORK FOR ONE OF THE TOP EMPLOYERS IN CANADA
Employment and Social Development Canada (ESDC) is one of the largest departments in the Government of Canada, with over 40,000 people from coast to coast. You could work in a forward thinking, transformative service delivery Department that includes Service Canada, and the Labour Program, which continuously strives on innovation and supporting Canadians. ESDC has been recognized as one of Canada's Top 100 Employers three years in a row in 2020, 2021 and 2022.

Your new ideas and fresh perspective can make a difference in the services provided to Canadians. Being one of the largest departments in the Government of Canada, we offer many opportunities to be challenged, to develop and to make an impact! We value our employees by creating a healthy work environment, by encouraging work-life balance and by supporting ongoing development, training and promotional opportunities for our employees.

Intent of the process

A pool of partially qualified candidates will be established to staff positions with various tenures, various language requirements and various security requirements within Innovation, Information and Technology Branch at Employment and Social Development Canada.

We encourage you to apply as soon as possible since individual appointments resulting from this process may take place during the posting period and while assessments are still ongoing. Please note that the first extract of candidate applications will take place on February 6, 2023. Applications received prior to this deadline will be considered for this first extract.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

🎓 EDUCATION

EDU: Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Notes:
1. Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
2. Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
3. At the manager’s discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

💼 EXPERIENCE

EXP1: Recent and significant* experience working in an IT delivery environment with demonstrated experience in one or more of the following areas: Planning, design, development, implementation, maintenance, delivery, support of IT services or solutions using best practices.

EXP2: Recent** experience in leading, assigning or coordinating the work of Information Management/Information Technology (IM/IT) staff, students, consultants, or project team members.

EXP3: Recent** experience collaborating and building effective working relationships with various IM\IT stakeholders.

Definitions:
* Significant and recent experience is defined as depth and breadth of experience normally associated with the performance of those duties on a regular basis for a period of approximately three (3) years or more. However, a shorter duration may be considered based on demonstrated complexity and diversity of work handled, scope of work, and/or level of direct responsibility for a wide variety of complex files and/or projects, acquired in the last seven (7) years.
** Recent experience is defined as depth and breadth of experience normally associated with the performance of those duties on a regular basis for a period of approximately twelve (12) months or more. However, a shorter duration may be considered based on demonstrated complexity and diversity of work handled, scope of work, and/or level of direct responsibility for a wide variety of complex files and/or projects, acquired in the last seven (7) years.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

✔️ ABILITIES

A1: Ability to manage multiple priorities under tight deadlines.
A2: Ability to analyze information and make recommendations on IM/IT services or issues.
A3: Ability to collaborate with partners and stakeholders.
A4: Ability to manage human resources.
A5: Ability to communicate effectively in writing.
A6: Ability to communicate effectively orally.

✔️ PERSONAL SUITABILITY

PS1: Initiative
PS2: Adaptability
PS3: Reliability
PS4: Integrity and Respect

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EDUCATION

For all streams

AEDU: Graduation with a degree from a recognized university with a specialization in computer science, computer engineering, information sciences or other discipline related to the position to be staffed.

Degree equivalency

ASSET EXPERIENCE

AEXP1: Recent** experience managing a team or project team in an IM/IT environment of at least three (3) employees.

Definition:
** Recent experience is defined as depth and breadth of experience normally associated with the performance of those duties on a regular basis for a period of approximately twelve (12) months or more. However, a shorter duration may be considered based on demonstrated complexity and diversity of work handled, scope of work, and/or level of direct responsibility for a wide variety of complex files and/or projects, acquired in the last seven (7) years.

The following are different assets within IITB where positions could be available to be staffed but are not limited to these assets.

Candidates WILL NOT be asked to include how they meet these asset qualifications as part of the online application. However, once the pool is established, candidates may be asked how they meet specific assets related to the following specializations.

1) IT Enterprise Architecture
2) IT Security
3) IT Infrastructure Operations
4) IT Planning and Reporting
5) IT Project Portfolio Management
6) IT Database Management
7) IT Software Solutions (Application Development)
8) IT Business Line Advisory Services (This includes roles such as Client Portfolio Management, Project Portfolio Management, Business Analysis, Supplier Relationship Management, IM/IT Project Coordinator)

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

OPERATIONAL REQUIREMENTS

1. Willing and able to work overtime, often on short notice.
2. Willing and able to travel within Canada when required

Conditions of employment

Reliability Status or Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

You only need to apply once to be considered for many job opportunities. Once your application is in our inventory, even if your application is not selected for one job, it remains in the inventory and can be selected for other opportunities. As an applicant, you can go back and update your resume or respond to the pre-screening questions at any time.

Please note that each hiring manager may have specific criteria to assess for their respective positions. Therefore, “asset qualifications” may be considered as essential qualifications based on the current and future requirements of the position being staffed.

We are aware that there are many questions to answer during the application process, please, keep in mind that, in answering all the questions for which you meet the criteria, you will significantly increase your chances of being referred to hiring managers for further consideration.

You are strongly encouraged to apply as soon as possible as we have an immediate need to staff multiple positions.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.

Apply online