Program Officer AND Personnel Security Screening Analyst

Important messages

Giving you the best chance to succeed!
At Public Services and Procurement Canada (PSPC) we are committed to running inclusive and barrier-free recruitment processes.

If you have a limitation that may impact your performance at any steps of the assessment process (such as during a written test or an interview), you may request an accommodation. Assessment accommodations are designed to remove barriers, and to ensure that candidates with limitations can fully demonstrate their abilities. Should you wish to be accommodated, please direct your inquiry to the contact identified at the bottom of this poster. All information received in relation to accommodation will be kept confidential.

For more information on assessment accommodation visit the following website: https://www.canada.ca/en/public-service-commission/services/assessment-accommodation-page.html

✔Your office:

At PSPC, we want to provide more flexibility to our employees by providing opportunities for a hybrid work environment that combines elements of both remote work and office work, providing options for where work can be done.

Depending on the operational requirements of the position, employees can mainly do their work remotely, opt for a hybrid work mode or work mainly in the office.

Work environment

⭐We are One PSPC!⭐

Public Services and Procurement Canada (PSPC) helps the Government of Canada serve Canadians. With a strong focus on quality customer service, we provide innovative common services such as real estate and building management, purchasing, banking, pay and pensions, and translation to other government departments, agencies and boards. By providing these centralized services to departments and agencies, we enable them to focus on what they do best: providing their programs and services to Canadians.

At PSPC, we are committed to achieving a competent, representative workforce that reflects the diversity of the Canadian population. We work hard to create a welcoming, respectful and inclusive workplace through a variety of programs and initiatives. In fact, we have been named one of Canada’s Best Diversity Employers for the fifth year in a row and here is a list of some of our diversity and inclusion achievements:

• five diversity networks;
• a Task Force on Anti-racism, Workplace Culture and Equity;
• a national Reconciliation and Indigenous Engagement Unit;
• an Ombudsman for Mental Health (the first such position within the federal public service);
• an Accessibility Office and;
• a Gender-based Analysis Plus (GBA+) Centre of Expertise.

While many programs and initiatives have already been implemented in line with our commitments to diversity and inclusion, we aim to get better! That's why we invite you to be part of the change by joining an organization where individual differences are recognized, valued and respected. Be part of the solution!

Intent of the process

The immediate intent is to staff 15 indeterminate positions. A pool of partially qualified candidates (partially assessed) will be established and will be used to staff similar positions at this group and level in the National Capital Region. In addition, this process may be used for various tenures (Permanent, Temporary) with various language requirements (Bilingual imperative BBB/BBB, BBC/BBC and English Essential) within Public Services and Procurement Canada.

Positions to be filled: 15

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

✔ A secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE

✔ Experience delivering services to clients.
✔ Experience analyzing information from a variety of sources.
✔ Experience making recommendations to supervisors or clients.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual imperative BBB/BBB, BBC/BBC and English Essential.

Information on language requirements

COMPETENCIES

✔ Client Service Competency Level 1 - Delivering high quality service.
✔ Demonstrating integrity and respect.
✔ Thinking things through.
✔ Working effectively with others.
✔ Showing initiative and being action-oriented.

ABILITIES

✔ Ability to communicate effectively in writing.
✔ Ability to communicate effectively orally.
✔ Ability to manage and prioritize a workload.
✔ Ability to provide advice or guidance to clients related to processes or procedures.
✔ Ability to analyze and make recommendations to supervisors or clients.

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EXPERIENCE

✔ Experience working in a Call Center environment.
✔ Experience working in a security program or environment.

In support of achieving a diversified workforce, consideration may be given to candidates, who, at the time of application, self-declare* as belonging to one of the following designated Employment Equity groups: Women, Indigenous (Aboriginal) Peoples, Persons with Disabilities and Members of Visible Minorities.

* We therefore encourage you to self-declare during the online application process by selecting the appropriate box under the Employment Equity section.

For further details, please refer to the “Other information” section.

Information on employment equity

OPERATIONAL REQUIREMENTS

✔ Be willing and able to work overtime on short notice.
✔ Be willing and able to do shift work (between 8am and 5pm).

Conditions of employment

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

1) Candidates must meet each essential qualification to be appointed to a position, however, a person may be appointed to a position even though they do not meet any or all of the asset qualifications, operational requirements or organizational needs. Meeting these criteria is nonetheless desirable and may be a deciding factor for the staffing of some positions.

2) Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users.

3) Persons are entitled to participate in the appointment process in the official language of their choice.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.