Information Management Officer

Important messages

► We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

► Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate how the qualification was met through substantiation by examples. Failing to do so could result in your application being rejected.

► You must meet all essential qualifications in order to be appointed to the position. Other qualifications or depth, breadth & scope may be a deciding factor in choosing the person to be appointed

► This position requires regular on-site presence due to the nature of the work. The selected candidate will be required to work in the office as determined by management.

Work environment

► The Civilian Review and Complaints Commission for the RCMP (CRCC) is a department of the federal government, distinct and independent from the RCMP. CRCC is a division of the Federal Core Public Administration under the responsibility of the Minister of Public Safety. CRCC's employees are employees of the public service.

► The Commission reviews and investigates complaints about the conduct of RCMP members. When reviewing a complaint, the Commission does not act as an advocate for either the complainant or the RCMP members. The Commission inquires into complaints independently and reaches conclusions after an objective examination of the information provided.

Intent of the process

If you don’t immediately receive a job offer at CRCC, qualified candidates will also be placed in a talent pool to be used for staffing similar permanent or temporary positions in the future. The skill specialization(s), work location, language profile, and security clearance requirements will vary according to the position being staffed.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
- Secondary school diploma or an acceptable combination of education, training and/or experience

Degree equivalency

Experience:
- Experience in providing services to multiple managers or clients.
- Experience in performing information management and records management activities (filing, classifying, indexing, retrieval, etc.).
- Experience in performing mailroom activities
- Experience in rendering quality control services (data entry, verification information).

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Asset Education:
- Graduation with a diploma or degree from a recognized post-secondary institution in documentation administration, archive administration, library science or other information management-related program.

Degree equivalency

- Experience in using and providing functional support for an Electronic Document and Records Management System (EDRMS) such as Records, Document and Information Managerment System (RDIMS), GCDocs or Microsoft SharePoint.
- Experience working in Information Management within the Federal Public Service

Operational Requirements:
- Ability and willingness to work overtime on short notice.
- Required to work onsite regularly, as determined by management.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

Competencies:
- Dependability
- Results Focused
- Effective Interpersonal Skills
- Client Service oriented

Abilities:
- Ability to identify and analyze problems, as well as recommend solutions
- Ability to communicate effectively in writing
- Ability to communicate effectively orally

Conditions of employment

Secret security clearance

Other information

► CRCC is committed to diversity and inclusion. We welcome all applicants and strongly encourage candidates to self-declare if they belong to an Employment Equity designated group (i.e. Aboriginal Peoples, Persons with Disabilities, Visible Minorities or Women).

► Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).

► All communication relating to this process, including email correspondence, may be used in the assessment of qualifications.

► Depending on the number of applicants, volume management strategies such as but not limited to random selection, top-down approach, invoking asset qualifications and/or establishing cut-off scores to determine who will continue in the staffing process, may be used for the purpose of managing applications. Please note that although you may attain the established pass mark on any of the assessments used in this staffing process, management may decide to use a higher cut off score.

► If you were educated outside of Canada, you must have your certificates and/or diplomas assessed against Canadian education standards. Click on the link above (Degree Equivalency) to contact the Canadian Information Centre for International Credentials (CIC)

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.