Correspondence Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Duties

The Correspondence Officer is part of the Corporate Secretariat work unit. The team plays an important role in the distribution of information and assignments between the NWT Region and the Associate Deputy Ministers’ and Ministers’ offices. Reporting to the Correspondence Unit Administrator, the successful candidate will triage incoming correspondence and tasks. This involves using problem solving skills to determine the appropriate work unit to assign tasks; being very organized to keep track of deadlines and tasks across the Region; and fine-tuned client services skills to support our internal clients.

Work environment

Why choose Crown-Indigenous Relations and Northern Affairs Canada (CIRNAC)? Contribute to CIRNAC’s interesting and unique mandate by playing a role in supporting a renewed nation-to-nation, Inuit-Crown, and government-to-government relationship with Indigenous Peoples. Leave your mark on Canadian history, as you work with a team that is leading the government’s work in the North. Join a workplace committed to reconciliation with Indigenous Peoples. You can’t find this type of experience anywhere else.

Intent of the process

Immediate need: One (1) full-time indeterminate position in Yellowknife, NT.

This process will be used to fill current vacancies and to establish a pool of qualified candidates for future opportunities (Deployment, Assignment, Secondment, Acting, Term or Indeterminate) in Northwest Territories ONLY, with various security requirements (reliability or secret).

Candidate information will NOT be shared with federal departments outside Northwest Territories to fill vacancies elsewhere across Canada.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
The following criteria will be assessed using your resume and the online screening questions. To be selected, you must demonstrate when, where and how you acquired each of the qualifications by giving concrete examples.

• A secondary school diploma or employer-approved alternatives.

Note: The employer-approved alternatives to a secondary school diploma are:
- A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
- An acceptable combination of education, training, and/or experience.

Degree equivalency

EXPERIENCE:
• Experience providing administrative support in a professional setting.
• Experience using various computer software systems, including Outlook, Excel, and Word.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS ( Not essential, but preference may be given to candidates who possess asset qualifications)
• Experience using GCDocs, CCMEnterprise, or other Government of Canada programs and applications.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

ABILITIES/COMPETENCIES:
• Ability to prioritize.
• Ability to solve problems.
• Ability to communicate effectively orally.
• Ability to communicate effectively in writing.

PERSONAL SUITABILITY:
• Effective interpersonal skills.
• Initiative.
• Dependable.
• Detail orientated.
• Client service skills.

The following may be applied / assessed at a later date (may be needed for the job)

Crown-Indigenous Relations and Northern Affairs Canada is committed to having a skilled and diversified workforce representative of the population it serves. In support of our strategy to achieve our employment equity goals, preference may be given to candidates who, at the time of application, indicate that they are belonging to one of the following Employment Equity groups (self-declaration): Aboriginal peoples, Women, Visible Minorities and Persons with Disabilities.

Operational Requirements (may be requested, upon taking up the position):
• Willingness to work overtime, weekends, and/or statutory holidays and territorial holidays on short notice.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

You application must be submitted through the GC Jobs website. No acknowledgement of receipt will be sent for your request. We will contact you as soon as the prescreening process is completed.

You have the right to participate in a selection process in the official language of your choice.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.