Stream 1 – Manager / Stream 2 – Senior Advisor

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

SSC is committed to creating a workplace that is respectful of Canada’s two official languages. The staffing of bilingual positions, with respect to supervision and the provision of common and central services, is the norm in regions designated bilingual for language-of-work purposes. SSC must ensure that it has adequate bilingual capacity to implement its mandate, while respecting the language rights of its employees and those of client departments across the country. Language training is offered to SSC employees who would like to acquire or improve skills in the other official language for developmental or career advancement purposes.

Give yourself the best chance to succeed! As the objective of this process is to assess qualifications needed for the position(s) to be staffed, let us know if you have a functional limitation/ disability, which may affect your performance. For example, contact us if you need assistance in completing and submitting your application. Should you then proceed to the next assessment stage, such as an exam or interview, we will send you an e-mail with additional information on the assessment format so that you can determine if you may require an accommodation (such as a different test format, an adaptive technology, or additional time). Assessment accommodations are designed to remove obstacles without altering the criteria being assessed to allow candidates with functional limitations to fully demonstrate their abilities.

You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

Are you a Royal Canadian Mounted Police (RCMP) civilian member currently assigned to Shared Services Canada (SSC)? If so, we encourage you to apply! As per the memorandum of understanding with the RCMP, please note that members assigned to SSC since December 1 2018 who accept an appointment from this process will not be required to convert to public servant status. All other members who apply, including those working with SSC through an Interchange Canada agreement, will need to convert to public servant status upon appointment. If you have questions, please send an email message to the address indicated in the Contact information section below for more information.

SSC welcomes applications from eligible Veterans and Canadian Armed Forces (CAF) members. We recognize your contribution to Canada and would like to offer you the opportunity to continue your career in an environment where multi-talented employees with diverse skills are appreciated and supported.

VERY IMPORTANT NOTE: Candidates must clearly demonstrate how they meet the essential education and experience criteria by responding to all the screening questions. Candidates must elaborate their answers by providing concrete examples, and indicate how, when and where they obtained this experience. Please note that failure to respond to the screening questions with the requested information could result in your application being rejected.

Work environment

Shared Services Canada is modernizing how the Government of Canada manages its information technology (IT) infrastructure. The Department is mandated to deliver email, data centre and telecommunication services, including videoconferencing and Wi-Fi, to partner organizations.

At SSC, we are building an environment that doesn't just have jobs, but valuable long-term careers. We provide a supportive and collaborative workplace with flexible work arrangements. We promote a positive work-life balance with a commitment to workplace wellness.

Intent of the process

A pool of partially qualified candidates may be established and used to staff bilingual positions with various tenures and various security requirements at Shared Services Canada (SSC).

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

ESSENTIAL EDUCATION

ED1: Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Note:
1. Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
2. Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
3. At the manager’s discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

ESSENTIAL EXPERIENCE

All Streams:
EX1: Recent* and significant** experience providing strategic and/or technical advice and recommendations to management (EX-01 equivalent and above, or private sector equivalent) on complex*** IM/IT issues.
EX2: Recent* and significant** experience in leading a complex*** IM/IT project or delivery of an IM/IT service.
EX3: Recent* experience in facilitating project related meetings, managing or leading multi-disciplinary teams and/or chairing committees or working groups.

Stream 1 Only:
EX4: Recent* experience in the management of human and financial resources.

Stream 2 Only:
EX5: Recent* and significant** experience in preparing enterprise architecture documents such as business/service architecture, information/data architecture, application architecture, and/or IT infrastructure architecture.

Definitions:
* Recent is defined as experience normally gained within the last five (5) years.
** Significant is defined as the depth and breadth of experience associated with having performed a broad range of activities related to this task, which are normally acquired over three (3) years.
***Complex is defined as involving at least two (2) of the following characteristics: multiple phases with concurrent activities, having a high impact to the client, high technology risks, high media visibility, involving more than one program or department or involving multiple partners and/or stakeholders.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET EDUCATION

AED1: Graduation with a degree from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Degree equivalency

CERTIFICATION

• Azure Certification
• ITIL Foundations Certification (v3 or higher)
• Professional Certification in: Project Management Profession (PMP) designation or PRINCE2 Practitioner
• Certified Data Management Professional (CDMP)
• Certified Business Intelligence Professional (CBIP)
• Prosci Certified Change Practitioner

ASSET EXPERIENCE

AEXP1: Experience working with Agile methodologies (user stories, sprint planning, sprint retrospectives, sprint reviews, daily scrums, or backlog grooming).
AEXP2: Experience with Cloud storage systems, such as Microsoft Azure cloud platforms.
AEXP3: Experience in managing or the administration of an Electronic document and records management system (EDRMS), such as GCdocs or M365.
AEXP4: Experience with Enterprise Data Warehousing or Enterprise Business Analytics.
AEXP5: Recent* experience designing, developing and implementing data management practices and frameworks.
AEXP6: Recent* and significant** experience planning and delivering IT projects or services related to information, data management or analytics.
AEXP7: Experience in Data Lifecycle Management.
AEXP8: Experience planning, organizing and managing IM/IT transformational initiatives or projects involving change in business process, technologies or services.
AEXP9: Experience in designing and maintaining architecture models such as Business Architecture, Information Architecture, Data Architecture, Systems Architecture, Technology Architecture or Security Architecture.

DEFINITION
* Recent is defined as experience normally gained within the last five (5) years.
** Significant is defined as the depth and breadth of experience associated with having performed a broad range of activities related to this task, which are normally acquired over three (3) years.

ASSET KNOWLEDGE

AK1: Knowledge of trends and best practices in business analytics and data management.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

PERSONAL SUITABILITY

PS1: Create Vision and Strategy
PS2: Mobilize People
PS3: Uphold Integrity and Respect
PS4: Collaborate with Partners and Stakeholders
PS5: Promote Innovation and Guide Change
PS6: Achieve Results
PS7: Effective Interactive Communication (Oral and Written)

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS

• Willing and able to work overtime
• Willing and able to travel
• Willing and able to work remotely

Conditions of employment

Reliability Status security clearance - Other security clearances may be required depending on the position to be staffed (i.e. Secret security clearance).

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

1. Candidates are entitled to participate in the selection process in the official language of their choice.

2. All applications must be submitted online through GC Jobs (https://www.canada.ca/en/services/jobs/opportunities/government.html). Do not send applications by e-mail, fax or mail, as they will not be accepted.

3. Communication pertaining to this selection process will be sent by e-mail. It is your responsibility to verify your e-mail account, including your junk/spam folders for new communication regarding this selection process on a regular basis and to advise us of any change of address, phone number and/or e-mail address.

4. Acknowledgment of receipt of applications will not be sent. Applicants who are screened in to this selection process will be sent further information by email regarding what to expect during subsequent phases of this selection process.

5. Various assessment tools may be used in this selection process such as a written exam, reference checks, an interview, etc.

6. Candidates will be asked to provide proof of their education credentials later in the process.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.