Senior Program Officer, Program Delivery

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Health Canada is committed to increasing representation of Black employees and other racialized groups, Indigenous People, women and persons with disabilities. Health Canada would like its workforce to be reflective of the population it serves. Therefore, we encourage candidates to indicate voluntarily on their application if they are a member of one of these groups.

Give yourself the best chance to succeed! As the objective of this process is to assess qualifications needed for the position(s) to be staffed, let us know if you have a functional limitation/ disability, which may affect your performance. For example, contact us if you need assistance in completing and submitting your application. Should you then proceed to the next assessment stage, such as an exam or interview, we will send you an email with additional information on the assessment format so that you can determine if you may require an accommodation (such as a different test format, an adaptive technology, or additional time). Assessment accommodations are designed to remove the obstacles without altering the criteria being assessed so candidates with functional limitations can fully demonstrate their abilities.

You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

Health Canada welcomes applications from Veterans. We recognize your contribution to Canadians and would like to offer you the opportunity to continue your career in an environment where multi-talented employees with diverse skills are appreciated and supported.

EVERYONE IS WELCOME
Health Canada and the Public Health Agency are dedicated to building an inclusive workforce that comprises individuals who have an array of identities, abilities, background, culture, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. We are passionate about fostering a workplace where all people feel welcome, can reach their full potential, and contribute their unique perspectives and experience to the success of the team.

BRING YOUR WHOLE SELF TO WORK
We encourage all qualified candidates to apply, regardless of race, colour, religion, sex (including gender identity and/or expression), national origin, sexual orientation, civil union or relationship status, disability, age, parental status, military service, or other status protected under federal law.

WHAT WE NEED
You must clearly demonstrate in your answers to the screening questions HOW you meet the essential education and experience.

Please provide a clear, concrete and detailed example(s) which demonstrates how you meet this experience and your position at the time.

Provide sufficient details for the Assessment Board to clearly understand your example (do not assume that the Board knows your work or your organization).

Details should include: a) Name of the department/organization where the experience was acquired, b) Title of the position occupied, c) duration for which the experience was acquired, d) Specific details of the tasks, projects, and accomplishments demonstrating how the experience was acquired. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. The answers to the screening questions will be the primary source of information used by the assessment board to determine whether you meet the essential education and experience factors. CANDIDATES WILL NOT BE SOLICITED FOR INCOMPLETE OR MISSING INFORMATION. Failure to provide the above information in the format required may result in the rejection of your application.

Duties

• Provide Program Officers with interpretations, information and functional directions regarding processes, compliance assessments and enforcement actions.
• Analyze and solve problems related to instances of regulatory and other non-compliance.
• Participate actively in committees, projects, working groups, initiatives and investigations.
• Lead projects and various work meetings.
• Assess the impact of new/updated procedures/tools and regulatory amendments on service delivery.
• Develop work tools and processes.
• Develop information sessions and reports on program activities/issues.
• Participate in training new employees.

Intent of the process

The immediate intent of the process is to staff positions in the Tobacco and Vaping Compliance and Enforcement Program. Applicants should be aware that a pool of qualified candidates (fully assessed or partially assessed) may be established and may be used to staff similar positions within Health Canada. As a result of the potential use of the selection process and subsequent pool by hiring managers, we encourage all employees seeking this type of opportunity to apply.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
A high-school diploma or employer-approved alternatives.*

*The employer-approved alternatives to a high-school diploma are as follows:
- A satisfactory score on the Public Service Commission test approved as an alternative to a high-school diploma; OR
- An acceptable combination of education, training and/or experience.**

**An acceptable combination of education, training and/or experience is defined as two years of high-school education and two (2) years of relevant training and/or experience.

Degree equivalency

Experience:
Experience working in a regulatory environment interpreting and enforcing legislation or regulations with regulated parties.
Experience advising managers.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Asset Education:
A degree from a recognized post-secondary institution in a field related to the position (e.g., legal, information technology, computer science, cyber investigation or marketing).

Degree equivalency

Asset Experience:
Experience conducting compliance and enforcement activities, such as inspections, investigations and/or prosecutions.
Experience conducting inspections/investigations using the Internet and social media.
Experience as a specialist or group leader.
Experience assessing the work of peers.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
Bilingual Imperative BBB/BBB
Bilingual Imperative CBC/CBC

Information on language requirements

Competencies:
Working effectively with others
Thinking things through

Abilities:
Ability to communicate effectively orally
Ability to communicate effectively in writing

Personal suitability:
Dependability
Respect for diversity
Integrity

Conditions of employment

Reliability Status security clearance

Have a valid driver’s license or personal mobility to the extent normally associated with the possession of a valid driver’s license.
Willing to travel nationally on occasion.
Willing to work overtime on evenings and weekends on short notice.

Note: Candidates must meet and maintain the above conditions of employment throughout their tenure.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Please note that depending on the number of applications and current and future needs, we may apply volume management strategies to determine who will proceed at any stage of the of the process (for example: random selection, application of an employment equity group, application of an asset, or others).

Various methods of assessment may be administered (written exam, interview, references, etc).

Candidates must meet the essential qualifications to be appointed to a position.

Persons are entitled to participate in the appointment process in the official language of their choice. Candidates are asked to indicate their preferred official language in their application.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Proof of education will be required which includes diploma(s) and transcript(s). Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca.

All candidates that apply to this selection process must include in their application a valid email address and ensure that this address is functional at all times and that it accepts messages from unknown users. Failure to do so may result in important messages not being received. Communication for this process will be conducted via the email address provided in your application. It is your responsibility to ensure that you check for messages regularly.

All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.

If you are an employee of the Public Service, please include your Personal Record Identifier (PRI) in your application, clearly indicate your SUBSTANTIVE GROUP AND LEVEL and your EMPLOYMENT STATUS (indeterminate, determinate, casual, agency, contract, etc.). Note: If you are hired for a determinate period of time, please indicate the start and end date of your current employment. Proof of your employment tenure will be required, upon request.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.