Vocational Rehabilitation Case Manager

Important messages

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Assessment accommodation

The Federal Public Service is stronger and most effective when we reflect the diversity of the Canadian population we serve. Employment and Social Development Canada (ESDC) is dedicated to building and promoting a diverse, equitable and inclusive workforce, representative of Canadian society. All candidates who believe they are qualified are encouraged to apply, including Black, other racialized and Indigenous peoples, women, persons with disabilities and persons of the LGBTQ2+ community.

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Duties

Position to be staffed: Vocational Rehabilitation Case Manager

A Vocational Rehabilitation Case Manager is an exceptional individual who uses their talents and natural curiosity of problem solving and client focus to make a difference in the lives of Canadians. In this role, you will identify Canada Pension Plan Disability (CPP-D) clients who have the potential to return to the workforce. You will plan and facilitate the client’s return to the workplace by assessing their needs, preparing a plan outlining the services required, conducting a cost benefit analysis and fostering the client’s cooperation and participation.

You will establish partnerships with other levels of government as well as private sector organizations, social workers and health professionals to ensure that all possible supports are put in place to assist the client and facilitate their progress. This includes establishing eligibility for continuing Disability benefits and/or identifying and negotiating shared funding arrangements with internal and external partners.

The Benefits:
We offer a flexible work arrangement along with a comprehensive benefits package to promote healthy and engaged employees. Benefits include: vacation leave, pension, health and dental benefits and support from Management Teams who encourage training and career development.

Work environment

ESDC/Service Canada touches every Canadian at some point in their lives through our diverse programs and services offered at hundreds of locations across the country. Working for our team is an incredible opportunity to learn, find your career path and help Canadians every day. We have been voted one of Canada’s Top 100 Employers every year from 2020 to 2022!

ESDC is committed to supporting flexible work arrangements, including telework. Equipment and technical support is provided for our Vocational Rehabilitation Case Managers who telework.

Intent of the process

The intent of this process is to create a pool of qualified candidates at the PM-04 level (Vocational Rehabilitation Case Manager), to staff positions within the Benefit Delivery Services Branch of Employment and Social Development Canada in Edmonton, Victoria and Winnipeg.

The pool of qualified candidates may also be used to staff Vocational Rehabilitation Case Manager positions with various tenures within Employment and Social Development Canada, across Canada.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:

Secondary school diploma or employer-approved alternatives:

• an acceptable combination of education, training and/or experience; or
• an acceptable score on the PSC test approved as an alternative to a secondary school diploma

EDUCATION NOTES:

A Secondary School Diploma refers to a High School Diploma.

If you have completed post-secondary education, such as a degree or diploma, from a recognized post-secondary institution, then proof of completion may also be accepted as proof of education in lieu of a copy of your high school diploma.

If the name on your education credentials is different from the name on your application, we will require proof of name change.

Candidates with foreign educational credentials are required to provide proof of Canadian equivalency. You may consult the Canadian Information Centre for International Credentials at www.cicic.ca for further information.

Degree equivalency

EXPERIENCE:

Experience in case management within the context of health or social services, including one or more of the following:
•Experience investigating program or service options for clients and assessing their eligibility
•Experience collaborating with clients and other partners or stakeholders to discuss program or service options and to develop plans of action
•Experience evaluating the effectiveness of programs or services, consulting with clients, partners and stakeholders as applicable

COMPETENCIES:

Communication (written)

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

COMPETENCIES:

Communication (oral)
Demonstrating Integrity and Respect
Showing Initiative and Being Action-Oriented
Thinking Things Through
Working Effectively with Others

The following may be applied / assessed at a later date (may be needed for the job)

Education:
Graduation with a degree or diploma from a recognized post-secondary institution with acceptable specialization in rehabilitation, occupational therapy, physiotherapy, social work, nursing, or a related field.

Association:
Possess one or more of the following professional designations (or similar):
Current registration as a Registered Rehabilitation Professional (RRP), Canadian Certified Rehabilitation Counselor (CCRC)/Certified Rehabilitation Counselor (CRC), Certified Vocational Rehabilitation Professional (CVRP), Certified Disability Management Professional (CDMP) or Masters Level Canadian Certified Counsellor (CCC)

Degree equivalency

Experience:

Experience in vocational rehabilitation case management
Experience in vocational rehabilitation counseling

ORGANIZATIONAL NEEDS:

Employment and Social Development Canada is committed to Employment Equity (EE). In order to achieve a representative workforce, selection may be based on qualified candidates self-declaring as belonging to one or more of the following EE designated groups: Indigenous peoples, persons with disabilities, women and visible minorities. We encourage you to indicate if you belong to one or more of the designated groups by completing the EE section in your application.

OPERATIONAL REQUIREMENTS:

Willing and able to work overtime as required.
Willing and able to travel for training purposes.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Persons are entitled to participate in the selection process in the official language of their choice.

Screening questions:

IMPORTANT NOTE: Written Communication will be assessed using your application response to how you meet the essential experience.

Candidates must fully respond to the essential experience and asset screening questions in the space provided for each question. Candidates must provide concrete examples of the tasks they have completed to demonstrate how the experience was acquired, as well as job title, dates of employment and location of the position held.

Avoid just referring to information contained in your résumé, as your resume will only be used as a secondary source of information.

It is imperative that you provide a current email address that accepts email from unknown users (some email systems block these types of email). Candidates are strongly encouraged to check their email on a regular basis. It is your responsibility to inform us at all times of any changes regarding your contact information.

For all communication please use:



All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate your candidacy.

Proof of Canadian Citizenship or Permanent Residence will be required.

The hiring organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System. To submit an application on-line, please select the button “Apply Online” below. Persons requiring accommodation preventing them from applying on-line are asked to contact 1-800-645-5605.

Acknowledgment of receipt of applications will not be sent.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.