Desktop Publishing Services Technician

Update: Closing date has been amended to October 14, 2022

Important messages

Giving you the best chance to succeed!
At Public Services and Procurement Canada (PSPC) we are committed to running inclusive and barrier-free recruitment processes.

If you have a limitation that may impact your performance at any steps of the assessment process (such as during a written test or an interview), you may request an accommodation. Assessment accommodations are designed to remove barriers, and to ensure that candidates with limitations can fully demonstrate their abilities. Should you wish to be accommodated, please direct your inquiry to the contact identified at the bottom of this poster. All information received in relation to accommodation will be kept confidential.

For more information on assessment accommodation visit the following website: https://www.canada.ca/en/public-service-commission/services/assessment-accommodation-page.html

This process has two streams. Please indicate clearly which stream you are applying for.

Stream 1: Parliamentary Translation Directorate – Professional Support Centre (Ottawa).

Stream 2: Linguistic Services Sector – Professional Support Centre (various locations: Vancouver, British Columbia; Winnipeg, Manitoba; Moncton, New Brunswick; Halifax, Nova Scotia; Ottawa, Ontario; Toronto, Ontario; Gatineau, Quebec; Island of Montreal, Quebec; Quebec City, Quebec)

Duties

The Desktop Publishing Technician formats documents using advanced features of document production software such as Excel, Word, Visio, PowerPoint and PDF creation/conversion applications.

Stream 1
The documents are varied in nature and relate to the work of the Parliament of Canada and associated organizations. A portion of the workload must be carried out under tight deadlines. Various work schedules are established to serve Parliament and provide services to clients from coast to coast.

Stream 2
The documents are varied in nature and relate to the work of federal departments or agencies. A portion of the workload must be carried out on site under tight deadlines. Various work schedules are established to serve clients from coast to coast.

Work environment

We are One PSPC!
Public Services and Procurement Canada (PSPC) helps the Government of Canada serve Canadians. With a strong focus on quality customer service, we provide innovative common services such as real estate and building management, purchasing, banking, pay and pensions, and translation to other government departments, agencies and boards. By providing these centralized services to departments and agencies, we enable them to focus on what they do best: providing their programs and services to Canadians.

At PSPC, we are committed to achieving a competent, representative workforce that reflects the diversity of the Canadian population. We work hard to create a welcoming, respectful and inclusive workplace through a variety of programs and initiatives. In fact, we have been named one of Canada’s Best Diversity Employers for the fifth year in a row and here is a list of some of our diversity and inclusion achievements:
• five diversity networks;
• a Task Force on Anti-racism, Workplace Culture and Equity;
• a national Reconciliation and Indigenous Engagement Unit;
• an Ombudsman for Mental Health (the first such position within the federal public service);
• an Accessibility Office and;
• a Gender-based Analysis Plus (GBA+) Centre of Expertise.

While many programs and initiatives have already been implemented in line with our commitments to diversity and inclusion, we aim to get better! That's why we invite you to be part of the change by joining an organization where individual differences are recognized, valued and respected. Be part of the solution!
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Translation Bureau

The Parliamentary Translation Directorate and the Translation Bureau’s Linguistic Services Sector are looking for committed, motivated individuals who enjoy working in a stimulating environment focused on client service excellence to fill positions on their desktop publishing team.

The Translation Bureau employs people from across Canada with a variety of skills, interests and experience, which is why we are flexible regarding location and are open to telework.

Whether you are a recent graduate or just an employee looking for a new challenge, if you have exceptional desktop publishing skills, we need someone like you!

Intent of the process

The immediate intent of the process is to staff both term and indeterminate positions. However, the process may be used to establish a pool of fully or partly qualified candidates for similar positions in Public Services and Procurement Canada with varying security requirements, linguistic profiles and terms.

Positions to be filled: 5

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

A secondary school diploma or employer-approved alternatives*.

*The employer-approved alternatives to a secondary school diploma are:
o A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
o An acceptable combination of education, training and/or experience.

Degree equivalency

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EXPERIENCE

A minimum of six months’ office work experience over the last three years requiring the creation and formatting of documents containing complex elements* by following detailed formatting instructions.

OR

Graduation within the last five years from a program of study* through which the above-mentioned experience was acquired. The candidate must prove the relevance of the program of study by providing the name of the program and school and describing the courses related to the required experience.

* “Study program” refers to a diploma, but not limited to, in office automation or secretarial work.
** “Complex elements’’ refers to generating graphs, creating dynamic tables of contents, using style sheets, editing images, etc.
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ABILITIES AND COMPETENCY

• Ability to communicate effectively in writing
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PERSONAL SUITABILITY

• Client Service Competency Level 1: Delivers high-quality client service

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

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ABILITIES AND COMPETENCY

• Ability to format documents using the advanced features of document producing software such as Excel, Word, Visio or PowerPoint, or of PDF authoring/conversion software.
• Ability to communicate effectively orally
• Ability to plan, organize and work effectively under pressure.
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PERSONAL SUITABILITY

• Demonstrates integrity and respect
• Demonstrate initiative and being action-oriented Flexibility
• Thinking Things Through
• Works effectively with others

The following may be applied / assessed at a later date (may be needed for the job)

EXPERIENCE

• Experience working in a translation environment
• Experience working in transcription
• Experience using audio and video file conversion software
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ORGANIZATIONAL NEEDS

In support of achieving a diversified workforce, consideration may be given to candidates, who, at the time of application, self-declare* as belonging to one of the following designated Employment Equity groups: Women, Indigenous (Aboriginal) Peoples, Persons with Disabilities and Members of Visible Minorities.

* We therefore encourage you to self-declare during the online application process by selecting the appropriate box under the Employment Equity section.

For further details, please refer to the “Other information” section.

Information on employment equity

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OPERATIONAL REQUIREMENTS

Be willing and able to change schedule and work overtime on short notice on evenings, weekends and statutory holidays.

Conditions of employment

• Due to the operational requirements of the parliamentary system, candidates must be willing and able to change schedule; work overtime on short notice on evenings, weekends and statutory holidays; and be routinely on call outside of normal working hours.
• Secret security clearance.

Stream 1
Owing to the variable and unpredictable nature of the work, positions in the Parliamentary Translation Directorate are entitled to sessional leave in addition to the regular leave entitlement. For more information, please see Appendix N of the TC collective agreement (https://www.tbs-sct.canada.ca/agreements-conventions/view-visualiser-eng.aspx?id=25).
In accordance with operational requirements for sessional leave, applicants must be willing and able to change schedules and work overtime on short notice evenings, weekends and statutory holidays and be regularly on call outside normal working hours.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

We will contact you by email and/or through your GCJobs account. Please make sure your email is valid and accepts messages from unknown senders. You are responsible for checking your email and your GCJobs account regularly to stay current on developments in this selection process. If we contact you and you fail to respond within the prescribed timeframe, your application may no longer be considered.

The selection committee cannot make assumptions about your education and experience. When you answer the experience questionnaire, it is not sufficient to state that you have the required qualifications, or to list your previous or current responsibilities. You must provide concrete, detailed examples showing where, when and how you acquired each qualification. We will not contact applicants to request incomplete or missing information.

The process will include a test, an interview and reference checks.

For a description of Client Service Competency Level 1, go to https://www.tpsgc-pwgsc.gc.ca/sc-cs/csc-eng.html.

At any time during the selection process, the selection committee may select an asset qualification at random to have the candidates move on to the next stage of assessment.
If you have a disability and cannot apply online, please call 1-800-645-5605.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.