Senior Advisor, Patient Safety and Quality Improvement

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

First Nations and Inuit Health Branch (FNIHB), Indigenous Services Canada [ISC] is recruiting a Senior Advisor, Patient Safety and Quality Improvement [CHN05] to manage the Regional Continuous Quality Improvement Program including Accreditation and Patient Safety/Incident Management. This is a nursing position based at Canada Place in Edmonton. Working within the Strategic Health Intelligence and Partnerships Directorate [SHIP], the successful candidate will be expected to work horizontally with all departments providing direct care services to First Nation communities.

COMMUNITY DESCRIPTION

The regional office is located in downtown Edmonton and is within easy access of St Albert, Leduc, Morinville and Fort Saskatchewan. Edmonton is the capital city of Alberta and has a population of over 1,000,000. ISC is implementing a flexible approach which means that the candidate will be able to combine in-office, at-home work while also being expected to travel to First Nations across the province.

WHAT YOU WILL BE DOING

The Quality Improvement Manger is responsible for working collaboratively with colleagues with ISC and in First Nations organizations and governments with continuous quality improvement support and education. Providing education about patient safety to staff and community and leading the incident management process in the region for all incidents, but with a focus on incidents that are related to patient safety and quality improvement of health care services. This involves working with health care staff, patients and other stakeholders/partners including Alberta Health Services, supporting the funding flow to communities engaged in accreditation and providing support to communities interested in entering into the accreditation process.

ABOUT INDIGENOUS SERVICES CANADA

Indigenous Services Canada is the federal department responsible for helping and supporting First Nations to maintain and improve their health, while respecting individual choices and circumstances. The First Nations and Inuit Health Branch at Indigenous Service Canada support the delivery of public health, primary care and home care nursing services and health programs in First Nations and Inuit communities across Canada. The Branch also provides drug, dental and ancillary health services to First Nations and Inuit people regardless of place of residence.

Intent of the process

A pool of qualified or partially assessed candidates may be established and may be used to staff similar positions at this group and level with various language requirements, various security requirements, various conditions of employment, various tenures (acting, assignment/secondment, deployment, term and/or indeterminate), and in various locations within Indigenous Services Canada.

The intent is also to staff positions via the Aboriginal Peoples Employment Program (APEP), which aims to strategically increase Aboriginal representation within the First Nations and Inuit Health Branch (FNIHB). As such, Organizational Needs may be applied and first consideration may be given to candidates self-identifying as belonging to Aboriginal Peoples.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
Graduation with a degree from a recognized post-secondary institution with an acceptable specialization in nursing, nursing service administration, nursing education or some other specialty relevant to the position.

*Recognized post-secondary institution: Public or private institution that has been given authority to grant degrees, diplomas, and other credentials by a public or private act of a provincial/territorial legislature or through a government-mandated quality assurance mechanism. For greater certainty, also included are institutions authorized to grant specific academic credentials for specific academic programs.

Degree equivalency

Occupational Certification:
Eligibility for registration as a registered nurse in a province or territory of Canada.

Experience:
- Recent* and Significant** experience providing Community Health or Primary Health Care nursing services.
- Recent* and Significant*** experience providing advice/guidance to management on quality improvement practices.

*Recent is defined as within the last five years
**Significant is defined as at least two years’ experience with the candidate performing complex activities related to this task in a wide variety of situations in one or more of the following areas:
1. Community Health (Public Health or Home and Community Care)
2. Primary Health Care
3. Quality Improvement
4. Patient Safety
***Significant is defined as a minimum of two years’ experience with the candidate performing complex activities related to this task in a wide variety of situations.

Knowledge:
- Knowledge of the social determinants of health that may impact First Nations communities.
- Knowledge of current patient safety issues, initiatives and practices.

Competencies:
- Communication (oral)
- Communication (written)
- Discretion and Tact
- Showing initiative and being action-oriented
- Demonstrating integrity and respect
- Thinking things through
- Working effectively with others
- Indigenous cultural competency

Abilities:
- Ability to collaborate with and provide advice or recommendations to management on health issues to at minimum the director level.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

The following may be applied / assessed at a later date (may be needed for the job)

Education:
Graduation with a Master’s degree in health related program [Nursing, Public Health, Health Administration or some other specialty relevant to the position] from a recognized post-secondary institution*

*Recognized post-secondary institution: Public or private institution that has been given authority to grant degrees, diplomas, and other credentials by a public or private act of a provincial/territorial legislature or through a government-mandated quality assurance mechanism. For greater certainty, also included are institutions authorized to grant specific academic credentials for specific academic programs.

Degree equivalency

Experience:
- Experience in working with First Nations and/or in First Nations communities
- Experience in community development and/or capacity building
- Experience in leading and/or implementing change management within a health services organization
- Experience in educating and/or mentoring staff on patient safety and risk management concepts
- Experience in Continuous Quality Improvement

Organizational Needs
Indigenous Services Canada is committed to having a skilled and diversified workforce representative of the population it serves. In support of our strategy to achieve our employment goals for Aboriginal peoples, preference may be given to candidates who, at the time of application indicate that they are an Aboriginal person (self-declaration). Indigenous/Aboriginal candidates must use the Affirmation of Aboriginal Affiliation Form (AAAF).
If applied, preference will be given to Aboriginal peoples only.

Operational Requirements
• Willingness to be on standby.
• Willingness to work overtime with little or short notice.
• Willingness to relocate to Edmonton, Alberta

Conditions of employment

Important Note: Candidates must meet and maintain the Conditions of Employment throughout their employment.

• Enhanced Reliability Security Clearance
• Valid driver’s license and ability to drive fleet vehicles
• Willingness and ability to travel in small aircraft, and drive on gravel/unpaved roads in varied weather conditions to communities in rural northern Alberta and to First Nation communities in central and southern Alberta.
• Continuous professional registration as a Registered Nurse and a member in good standing with the College of Registered Nurses of Alberta (CRNA), without restrictions.
• Willingness and ability to complete mandatory education/training relevant to the position.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates will be asked to provide original proof of your education credentials.

Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca.

Candidates will be asked to provide proof of Canadian citizenship.

Candidates must ensure that they are available for any testing or interviews required. The screening board cannot make assumptions about your experience. It is important that candidates clearly demonstrate to what degree they meet the above experience elements, giving detailed examples for EACH element.

All communication relating to this process, including email correspondence, may be used in the assessment of qualifications.

The assessment of candidates could take the form of one or more of the following: written examinations, interviews, practical exercises, role-plays, behaviour-based questions, situational exercises and reference checks. Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.