Disability Management Advisor

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process prior to the closing date. You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

Duties

• Interpretation of disability management and workplace accommodation policy;
• Provides front-line service delivery of the Department’s Disability Management & Accommodation Program (DMAP) to employees and supervisors which includes the pro-active disability case management, including the provision of advice and guidance on disability management and workplace accommodation cases; and applies best practice in disability management communication and case documentation;
• Stays current on evolving best practices and Industry standards related to Disability Management;
• Conducts research and analysis to ensure up to date and current knowledge of related legislation and evolving jurisprudence;
• Development and fostering positive working relationships with internal stakeholders, multi-tasking in a fast paced environment and working as part of a team.

Work environment

The Royal Canadian Mounted Police (RCMP) is looking for talented and skilled individuals to join our dynamic team. We offer a diverse, inclusive, respectful and healthy work environment that offers flexible work arrangements to ensure work-life balance. If you value teamwork, challenging assignments and are innovative, collaborative and value high quality service to clients, we want to hear from you!

Positions are located at National Headquarters (Ottawa) and in Nova Scotia (Halifax).

Each division will determine their own work environment requirements (i.e. virtual workplace, hybrid schedule).

Intent of the process

The immediate need is to staff 2 positions on an indeterminate basis, with various linguistic profiles and an Enhanced Reliability security clearance:

• 1 position in National Headquarters (Ottawa) with a Bilingual Imperative - (BBB/BBB) language profile;
• 1 position in Nova Scotia (Halifax) with an English Essential language profile.

A pool of candidates will be established and may be used to staff similar positions within the RCMP on an indeterminate or specified period (including term, acting, or assignment) basis, with various linguistic profiles and various RCMP security clearances.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
Graduation with a degree from a recognized post-secondary institution in Social Sciences or Health Sciences OR an acceptable combination of education, training and/or experience in the area of disability management and accommodation

Degree equivalency

EXPERIENCE:
1. Recent* and significant** experience in case management of files in at least one of the following programs within the public or private sector: workplace accommodations, disability management program, or return-to-work program
2. Recent* and significant** experience in the formulation of advice to managers (all levels) and employees on the application of laws and policies related to at least one of the following programs within the public or private sector: workplace accommodations, disability management, or return-to-work programs
3. Significant** experience in developing effective relationships with internal and external stakeholders

*“Recent” experience can be defined as experience associated with having performed this function in the past 5 years.
**"Significant" experience is defined as experience associated with having performed a broad range of related activities which could normally be acquired over a period of approximately 2 years.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

OPERATIONAL REQUIREMENTS:
Willingness and ability to travel occasionally
Willingness and ability to work overtime when required

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English essential
Bilingual - imperative (BBB/BBB)

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

KNOWLEDGE:
1. Knowledge of disability management and workplace accommodation best practices
2. Knowledge of the duty to accommodate under the Canadian Human Rights Act (CHRA)

ABILITIES:
Ability to communicate effectively in writing****
Ability to communicate effectively orally
Ability to think critically
Ability to influence effective results
Ability to conduct research, analyse issues and determine viable options and recommendations
Ability to manage program priorities in order to meet deadlines
Ability to work under pressure

****NOTE: Your application and future exam assessment will be used to assess your ability to communicate effectively in writing.

PERSONAL SUITABILITY:
Judgement
Flexibility
Initiative
Problem solving skills
Discretion
Working effectively with others

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EDUCATION:
Certified Disability Management Professional (CDMP) designation
Additional education/professional development conferences in the areas of Human Rights, accommodation and/or Labour Law

Degree equivalency

ASSET EXPERIENCE:
1. Experience in managing complex*** disability management and/or return-to-work cases
2. Experience using a disability case management system (e.g., Abiliti)
3. Experience working in a unionized environment

***“Complex” can be defined as cases requiring consultations with various stakeholders, multi-dimensional considerations reflecting various types of outcomes.

Conditions of employment

Reliability Status security clearance - All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to), reference checks, previous employment, on-line activities, credit checks, alcohol and/or drug use.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

A written exam may be administered.

An interview may be administered.

Reference checks may be sought.

A simulation/situational exercise or role play may be administered.

Candidates must meet the essential qualifications to be appointed to a position.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Acknowledgement of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

You must provide proof of education credentials. If you obtained your degree outside Canada, it is your responsibility to demonstrate its equivalence, please take a look at the following link for more information: https://www.cicic.ca.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Please identify clearly your substantive group and level and your employment status on your resume and/or application form.

If a qualified candidate has been selected and appointed on an indeterminate basis from the established pool, they will be removed from the pool. If a candidate is selected for a specified period (including term, acting, or assignment/secondment) appointment, they will remain in the pool for future offers.

Our means of communication with applicants is via e-mail. Please ensure to include a functional e-mail address, which will accept messages from unknown users (some e-mail systems block these types of e-mails). It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Cracking the Code on how to apply to the Public Service...Watch this before you apply!
www.youtube.com/watch?v=0GW7P3g9hhI

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.