AS-04 opportunities in digital within Principal Publisher!

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

🚩 The Federal Public Service is stronger and most effective when we reflect the diversity of the Canadian population we serve. Employment and Social Development Canada (ESDC) is dedicated to building and promoting a diverse, equitable and inclusive workforce, representative of Canadian society. All candidates who believe they are qualified are encouraged to apply, including Black, other racialized and Indigenous peoples, women, persons with disabilities and persons of the LGBTQ2+ community.

Presently, the official location (designated workplace*) of the positons to be staffed is in Gatineau, QC. However, ESDC has adopted a flexible work model, which offers employees the flexibility to telework, based on operational requirements. Individuals who believe they meet the listed essential qualifications of the position, regardless of where they live or work, are encouraged to apply.

* Designated workplace: location of work or business address where the employee would work if a telework, hoteling or remote working arrangement was not in place.

Work environment

The positions being staffed are part of the Principal Publisher division. The following teams within Principal Publisher are seeking to staff positions:

• Analytics services
• Social media services
• Principal Publisher Service Desk
• Product management office
• Project management office

Principal Publisher is part of the Digital Service Directorate, in the Citizen Service Branch, within Service Canada, at Employment and Social Development Canada.

Principal Publisher, in close partnership with the Treasury Board of Canada Secretariat and the Privy Council Office, oversees Canada.ca, the official website of the Government of Canada. We provide key digital services and solutions to GC departments and agencies, such as:

• the Managed Web Service underpinning Canada.ca, which includes a content management system, cyber defence, a content distribution network, and web hosting services
• search solutions
• web analytics services
• the Government of Canada Newsroom application
• social media account management solutions
• and more…

📣 Principal Publisher is where people who are passionate about the Web come to make a difference. We offer an environment that is intellectually stimulating and supportive of personal and career development. If you are looking for an exciting, challenging and dynamic career, then we are looking for you!

Intent of the process

The immediate need is to staff five (5) AS-04 positions indeterminately.

A pool of qualified candidates will be established and could also be used to staff similar positions with various tenures, titles and security requirements within Employment and Social Development Canada.

Positions to be filled: 5

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

🎓 EDUCATION

A secondary school diploma or an acceptable combination of education, training and/or experience relevant to the position.

Degree equivalency

EXPERIENCE

✅ Recent* experience planning, coordinating and delivering projects.
✅ Recent* experience establishing and maintaining working relationships with stakeholders or clients.
✅ Recent* experience providing advice and recommendations to management or senior management.

*Recent experience is defined as experience acquired in the last three (3) years.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual imperative BBB/BBB
English or French essential
English essential
French essential

Information on language requirements

📌 ABILITIES AND COMPETENCIES

ABILITY
Ability to manage multiple demands and priorities with tight deadlines.
Ability to research and analyse information in order to provide recommendations.
Ability to communicate effectively orally.
Ability to communicate effectively in writing.

COMPETENCIES
Teamwork
Initiative
Attention to detail
Client focus
Judgment

The following may be applied / assessed at a later date (may be needed for the job)

🚩ASSET QUALIFICATIONS
(Important: Applicants may be required to meet some asset qualifications depending on the requirements of the specific position being staffed. Applicants are encouraged to indicate which asset qualifications they meet when applying.)

EDUCATION
Graduation with a degree from a recognized post-secondary institution in computer science, information technology, information management, business administration or another specialty relevant to the positions being staffed.

EXPERIENCE
-Experience working on digital services.
-Experience gathering and documenting business requirements.
-Experience in digital analytics such as creating and analyzing analytics reports, or configuring and implementing web analytics tools.
-Experience writing or conducting test cases.
-Experience creating training material or delivering training.
-Experience creating communications or outreach material.
-Experience in creating or maintaining technical documentation or operational procedures.
-Experience in web publishing or working with web content management systems.
-Experience in product management.
-Experience using or testing social media account management tools.

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ORGANIZATIONAL NEEDS

Employment and Social Development Canada is committed to Employment Equity (EE). In order to achieve a representative workforce, selection may be based on qualified candidates self-declaring as belonging to one or more of the following EE designated groups: Indigenous peoples, persons with disabilities, women and visible minorities. We encourage you to indicate if you belong to one or more of the designated groups by completing the EE section in your application.

OPERATIONAL REQUIREMENTS (for some positions)

Willing and able to work overtime on short notice.
Willing and able to work flexible hours.
Willing and able to be on-call evenings and weekends.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

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ASSESSMENTS
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Candidates must meet all the essential criteria in order to be appointed. However, applicants may be required to meet some asset qualifications depending on the requirements of the specific position being staffed. Applicants are encouraged to indicate which asset qualifications they meet when applying.

A variety of assessment tools may be used in the assessment of candidates, such as: written test, self-assessment, situational exercise, oral interview, samples of previous work and/or reference checks. Note that assessment tools will be administered electronically and virtually.

Based on the number of applications received, volume-management strategies may be applied at any stage of the assessment process to identify which applications will be given further consideration such as but not limited to top-down approach, random selection, or asset qualifications.

All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

At the time of assessment, proof of education will be required. If you were educated outside of Canada, you must have your credentials and/or diploma assessed against Canadian education standards. The public service will accept any Foreign Educational Credentials as long as they are deemed comparable to Canadian standards, through a recognize credential assessment service. For more information please click on Degree Equivalency.

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COMMUNICATION
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Acknowledgment of receipt of applications will not be sent.

PLEASE NOTE: Candidates will be contacted and invited to assessments via email. It is imperative that you provide a valid email address that accepts email from unknown users (some messaging systems block these types of correspondence). Candidates are responsible for checking their emails, as well as their junk emails, regularly. In addition, you need to inform us of any changes to your contact information. If you fail to follow these recommendations, you may be eliminated from the selection process.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.