Manager STREAM 1 : Forensic document, STREAM 2: Contraband/Customs/Alcohol, Tobacco and Cannabis

Update: ****AMENDMENT EXP 1 (ESSENTIAL QUALIFICATIONS)****

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

**AMENDMENT TO EXP 1 (ESSENTIAL QUALIFICATIONS)**

*** NOTE: Candidates MUST submit their application through the online system available at: GC jobs. Applications submitted in any other format will not be accepted. If there are limitations or special circumstances preventing you from submitting your application via the PSRS online portal, you must contact us AND receive approval to apply via an alternate means PRIOR to the closing date.

When submitting your application to this selection process, you will be required to answer screening questions to demonstrate how you meet the Essential Qualifications (Education and all Essential Experiences) as well as any Asset Qualifications (if applicable).
 
When answering the screening questions, remember that the assessment board cannot make assumptions about your Education and Experience. It is not sufficient to say that you have the required qualifications or to list your current or past responsibilities. Rather, you must provide concrete examples with significant details to explain WHEN, WHERE and HOW you acquired each qualification. This is similar to what would be expected of you when asked to provide a concrete example of a particular situation in the context of an interview.

Please note that the ability to communicate effectively will be assessed based on your responses to the screening questions.
 
Candidates must also submit a resume with their application, which will only be used to validate the information provided in their answers to the screening questions.
 
Should your responses to the screening questions contain insufficient details to demonstrate that you meet the screening criteria, your application will not be given further consideration in this process. Candidates will not be solicited for incomplete or possible missing information.
 

Duties

The Analytical and Forensic Services Division(AFS) provides analytical and scientific advisory services, including, laboratory testing, reports and advice. AFS ensures that people and goods crossing our borders meet all requirements. We manage multi-disciplinary teams and provide specific and technical expertise to the Agency, other government departments/ agencies, international organizations, and clients with related interests.

STREAM 1:

Manages the multi-disciplinary activities of the Forensic Document Examination Section. Provides efficient analytical advisory and consultation services concerning forensic document and forensic facial identification analysis and investigation.

The work is performed at 14 Colonnade Road, Ottawa ON, K2E 7M6.

STREAM 2:

Manages the multi-disciplinary activities of the following sections:
o Customs Analysis
o Alcohol, Tobacco and Cannabis
o Contraband Drug Analysis

Provides efficient analytical, advisory and consultation services related to the development, interpretation and administration of legislation.

These services include the following:
o International trade
o Assessment, collection and refund of duties, taxes and levies
o Identifying various drugs and precursor chemicals in goods detained at the border

The work is performed at 79 Bentley avenue, Ottawa ON, K2E 6T7.

Work environment

The work is conducted in an office setting within a laboratory environment. Being in a laboratory environment requires a significant attention to detail, a fast pace work environment with tight deadlines and the workload can accelerate unexpectedly. The work requires adaptability and flexibility in order to meet operational needs and requirements.

Intent of the process

The immediate need is to staff three (3) positions. A pool of partially qualified candidates will be established from this selection process and may be used to staff similar positions with various tenures, within the Canada Border Services Agency.

Positions to be filled: 3

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION (BOTH STREAMS):
Graduation with a degree from a recognized post-secondary institution in a natural, physical or applied science with specialization in a field relevant to the duties of the position.

Degree equivalency

EXPERIENCE (BOTH STREAMS):
-Recent* and significant** experience providing scientific advice to ***management, other departments/ agencies or stakeholders.

-Significant** experience conducting analysis in a forensic science laboratory or in the critical evaluation of scientific analytical data for regulatory purposes.

-Experience in consulting and negotiating with other government officials, with industry representatives or non-governmental organizations.

-Significant** experience overseeing a team, group or employees performing forensic work, analytical work or research.

-Significant** experience in performing forensic or analytical science activities under a quality assurance environment.

*Recent experience is defined as the experience usually acquired over a period of two (2) years within the last five (5) years.
**Significant experience is defined as five (5) years hands-on work experience.
***Management means manager level and above.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

KNOWLEDGE (BOTH STREAMS):
-Knowledge of the mandate of the Canada Border Services Agency.

ABILITIES AND SKILLS (BOTH STREAMS):
-Ability to communicate effectively orally.

-Ability to communicate effectively in writing.

-Ability to plan and organize.

-Create a vision and strategic thinking.

-Ability to think things through.

-Client service oriented.

-Collaborate with partners and stakeholders.

-Mobilize people.

-Promote innovation and guide change.

-Uphold integrity and respect (respectful to diversity).

The following may be applied / assessed at a later date (may be needed for the job)

EDUCATION (BOTH STREAMS):
Degree (Master’s or PhD) from a recognized post-secondary institution with specialization appropriate to the position.

Degree equivalency

EXPERIENCE (BOTH STREAMS):
-Experience managing budgets (planning, approving and tracking expenses within a budget).

-Experience in managing multidisciplinary scientific teams in an accredited laboratory (or with an ISO quality control system or equivalent).

EXPERIENCE (STREAM 1):
-Experience of physics/pattern evidence interpretation (Forensic Document Examination) and/or digital/ multimedia evidence interpretation (Forensic Facial Examination) within the forensic sciences.

EXPERIENCE (STREAM 2):
-Experience working on illicit drugs, tobacco, customs, health products or food for regulatory purposes.

OPERATIONAL REQUIREMENTS:
-Willingness and ability to work overtime on occasion.
-Willingness and ability to telework on occasion.
-Willingness and ability to travel.

Conditions of employment

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Please identify clearly for which position(s)/stream(s) you are submitting an application.

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ASSESSMENT
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Candidates must meet all the essential qualifications to be appointed to a position.

You may be assessed using a variety of assessment tools, such as, but not limited to: standardized tests, written exams, interviews, simulation exercises, reference checks, recent and past performance evaluations, self-assessments, candidate achievement record, etc.

Videoconference technologies such as Microsoft Teams may be used for this selection process.

Please note that your overall conduct and communications, including email correspondence, throughout the entire process may be used in the assessment of qualifications and competencies.

In order to manage the number of applications in this selection process, the assessment committee may choose to use top-down review of scores at any stage to determine the number of applicants who will be considered in future stages of the process. . Please note that even if you achieve the established pass mark for the assessments in this selection process, the committee may decide to use a higher cut-off point. Asset qualifications and organizational needs may also be considered at the screening stage.

Only the candidates with the highest ranking could be invited to the next stage of the evaluation.

You must provide proof of your education credentials.  If you were educated outside of Canada, you must have your certificates and/or diplomas assessed against Canadian education standards. For more information please click on “Degree Equivalency” in the Education section above. 

LEAVE/ABSENCES DURING THIS SELECTION PROCESS: It is the responsibility of the candidate to notify the Departmental contact of any pre-approved leave throughout the duration of the process in order to facilitate scheduling of evaluations. One (1) alternate date will be possible only if requested for the following reasons: 1) Medical reasons with doctor’s certificate 2) Death in your immediate family 3) Confirmation of pre-approved travel plans or training plans (made before the advertisement posting date) 4) Religious reasons or 5) Participation in an assessment for another selection process.

Please note that achieving the pass mark on any of the assessments used does not mean you will move forward in the selection process. Management may decide to use a score that is higher than the pass mark on any of the evaluations used throughout the selection process. Management may also decide to use top-down selection at any stage of the process.

Management may choose to invoke an asset(s) at any point of the process.

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OFFICIAL LANGUAGE
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Persons are entitled to participate in the selection process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Official language proficiency: due to its unique character, this essential qualification could be assessed and required solely upon appointment. It is therefore the candidate’s responsibility to inform the person in charge of the selection process if he/she obtains the linguistic requirements after the pool has been established. Also, a person who initially failed linguistic testing could be introduced into the pool of qualified candidates during the pool’s validity period if he/she is assessed again through another selection process or following linguistic training.

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COMMUNICATION
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Communication for this process will be sent via email. Applicants MUST check their e-mail accounts frequently as there may be a deadline for responses. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email). Please note that we will have to consider that you are no longer interested in participating in the selection process and that you have withdrawn your candidacy should you not provide us with an up-to-date email address or respond to our communications.

If you need to communicate with us during any stage of this process, please indicate the selection process number in the subject field of your email.

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OTHER INFORMATION
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Please ensure that your Personal Record Identifier (PRI) is included in your application.

Acknowledgement of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Indeterminate employees at the same group and level or equivalent could be considered for deployment. If no deployment is made, applicants from other groups and levels will be considered in the advertised appointment process.

An assignment/secondment or an acting appointment requires approval of your supervisor.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.