Various positions in Matane (Québec) **Closing date extended**

Update: **EXTENSION OF CLOSING DATE**

Important messages

Giving you the best chance to succeed!
At Public Services and Procurement Canada (PSPC) we are committed to running inclusive and barrier-free recruitment processes.

If you have a limitation that may impact your performance at any steps of the assessment process (such as during a written test or an interview), you may request an accommodation. Assessment accommodations are designed to remove barriers, and to ensure that candidates with limitations can fully demonstrate their abilities. Should you wish to be accommodated, please direct your inquiry to the contact identified at the bottom of this poster. All information received in relation to accommodation will be kept confidential.

For more information on assessment accommodation visit the following website: https://www.canada.ca/en/public-service-commission/services/assessment-accommodation-page.html

📢 𝐍𝐨𝐭𝐞 𝐭𝐡𝐚𝐭 𝐭𝐡𝐞 𝐩𝐨𝐬𝐢𝐭𝐢𝐨𝐧 𝐢𝐬 𝐥𝐨𝐜𝐚𝐭𝐞𝐝 𝐚𝐭 𝐌𝐚𝐭𝐚𝐧𝐞, 𝐐𝐮é𝐛𝐞𝐜 𝐚𝐧𝐝 𝐩𝐡𝐲𝐬𝐢𝐜𝐚𝐥 𝐩𝐫𝐞𝐬𝐞𝐧𝐜𝐞 𝐢𝐬 𝐫𝐞𝐪𝐮𝐢𝐫𝐞𝐝 𝐚𝐬 𝐭𝐞𝐥𝐞𝐰𝐨𝐫𝐤 𝐢𝐬 𝐧𝐨𝐭 𝐨𝐟𝐟𝐞𝐫𝐞𝐝 𝐨𝐧 𝐚 𝐟𝐮𝐥𝐥 𝐭𝐢𝐦𝐞 𝐛𝐚𝐬𝐢𝐬 𝐟𝐨𝐫 𝐭𝐡𝐞𝐬𝐞 𝐩𝐨𝐬𝐢𝐭𝐢𝐨𝐧𝐬.

Work environment

We are One PSPC!
Public Services and Procurement Canada (PSPC) helps the Government of Canada serve Canadians. With a strong focus on quality customer service, we provide innovative common services such as real estate and building management, purchasing, banking, pay and pensions, and translation to other government departments, agencies and boards. By providing these centralized services to departments and agencies, we enable them to focus on what they do best: providing their programs and services to Canadians.

At PSPC, we are committed to achieving a competent, representative workforce that reflects the diversity of the Canadian population. We work hard to create a welcoming, respectful and inclusive workplace through a variety of programs and initiatives. In fact, we have been named one of Canada’s Best Diversity Employers for the fifth year in a row and here is a list of some of our diversity and inclusion achievements:
• five diversity networks;
• a Task Force on Anti-racism, Workplace Culture and Equity;
• a national Reconciliation and Indigenous Engagement Unit;
• an Ombudsman for Mental Health (the first such position within the federal public service);
• an Accessibility Office and;
• a Gender-based Analysis Plus (GBA+) Centre of Expertise.

While many programs and initiatives have already been implemented in line with our commitments to diversity and inclusion, we aim to get better! That's why we invite you to be part of the change by joining an organization where individual differences are recognized, valued and respected. Be part of the solution!

📢 𝐖𝐡𝐚𝐭 𝐢𝐬 𝐈𝐑𝐆𝐎𝐃 𝐚𝐧𝐝 𝐰𝐡𝐞𝐫𝐞 𝐢𝐬 𝐢𝐭 𝐥𝐨𝐜𝐚𝐭𝐞𝐝?
Since 1976, the Imaging and Receiver General Operations Directorate (IRGOB) has been managing bank reconciliation and providing investigation services for Government of Canada (Receiver General) payments. IRGOD acts as Receiver General for the bank reconciliation of all payments issued by the Government of Canada, as well as participating provincial programs. IRGOD provides investigation and customer service for the authentication and status verification of Receiver General payments for financial institutions and government departments and provides and coordinates fraud detection services for various government departments in collaboration with Canadian police forces. IRGOD carries out the debt collection launched in 2014, in collaboration with the Pension Center.

IRGOD incorporated document scanning into the Receiver General for Canada process in 2001. IRGOD provides quality and efficient document imaging and data capture services for federal agencies, leveraging internal and private sector solutions. IRGOD ensures image processing, indexing and secure archiving of electronic documents (Protected B, Secret) and supports the modernization of government as well as the automation of processes.

This innovative and dynamic environment is located in Matane, Quebec, a welcoming French-speaking city located between the Bas Saint-Laurent and Gaspésie.

📢The positions to staff are:
CR-04: Accounting and Remittance Process Operations Officer
CR-04: Client Service Clerk
CR-05: Investigation and Recovery Officer
CR-05: Virtual Mail and Document Control Support Officer

Intent of the process

The positions to be staffed are located in Matane, Québec. A pool of partially qualified candidates may be established through this process to staff identical or similar positions within the Department of Public Services and Procurement Canada (PSPC) with various tenures (Indeterminate, specified period, acting, deployment, secondment, assignment), various bilingual language requirements such as bilingual imperative BBB/BBB and bilingual imperative CBC/CBC and various security requirements such as Reliability or Secret.

Positions to be filled: 10

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
Successful completion of two years of secondary school or employer-approved alternatives (see Note 1).

Notes:
The employer-approved alternatives to two years of secondary school are:
• A satisfactory score on the Public Service Commission test approved as an alternative to two years of secondary school; or
• An acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE:
- Experience working with MS Word, Outlook and Excel in an office environment.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
-French Essential
-Bilingual Imperative BBB/BBB
-Bilingual Imperative B--/B--

Information on language requirements

ABILITIES AND SKILLS
- Ability to use different computers software
- Ability to use reasoning skills to solve problems*
- Ability to communicate effectively orally and in writing
- Client service competency – Level 1 (https://www.tpsgc-pwgsc.gc.ca/sc-cs/csc-eng.html)

*Note: The ability to use reasoning skills to solve problems will be assessed by means of an exam. Various cut-off scores will be used based on the position to be filled.

PERSONNAL SUITABILITIES
-Autonomy
-Effective interpersonal relationships
-Initiative
-Thoroughness

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EDUCATION
A secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

ASSET EXPERIENCE
Experience as an accounting clerk, in bookkeeping or banking transactions.

ABILITY
Ability to adapt

In support of achieving a diversified workforce, consideration may be given to candidates, who, at the time of application, self-declare* as belonging to one of the following designated Employment Equity groups: Women, Indigenous (Aboriginal) Peoples, Persons with Disabilities and Members of Visible Minorities.

* We therefore encourage you to self-declare during the online application process by selecting the appropriate box under the Employment Equity section.

For further details, please refer to the “Other information” section.

Information on employment equity

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.